What is this called? Leaky main water stopcock

[NWMark]

If I remove the little black lever from this by undoing the screw I can see the valve is dripping.

Ill tackle removing the front panel once I know I can get a replacement valve, but what is it called?

I've searched the entire internet (google) and cant find similar anywhere!

This is in a cupboard in the kitchen and immediately behind this on the exterior wall is the hatch that houses the water meter.



Cheers

[B17NNS]

The blue is presumably your rising main which goes into the meter. The other side is where it comes out of the meter and into the house.

Personally I'd be on the phone to your water supplier to tell them their meter is leaking.

[NWMark]

I've been on the phone to water supply company (United Utilities) and as its leaking internally they said its my problem.

Thinking about this a bit more I think I need to get back onto them, as I thought the valve would be replaceable but it corresponds to the shut off at the meter outside, so I couldn't replace it without interfering with the meter.

Maybe that's why I cant find anything online - I'm not meant to be able to buy one

[B17NNS]

Can't imagine a water meter (or gas or electric) has user serviceable parts.

Their meter is leaking. They need to fix it.

[Pheo]

NWMark said:

I've been on the phone to water supply company (United Utilities) and as its leaking internally they said its my problem.

Thinking about this a bit more I think I need to get back onto them, as I thought the valve would be replaceable but it corresponds to the shut off at the meter outside, so I couldn't replace it without interfering with the meter.

Maybe that's why I cant find anything online - I'm not meant to be able to buy one

I think when you’ve said it’s leaking internally they’ve misunderstood and they think you mean after the meter. You need to instead tell them their meter is leaking.

[NWMark]

Thanks All,

Rang back said meter was leaking, ok we'll send someone out, only a tiny drip so no rush I say, still logged as an emergency and 2 hours later he arrives.

Whole unit being replaced on Thursday

[Wackywoo105]

Resurrection time. I have the same setup inside my garage. Is the black thing on the right a hose pipe connector?



Mine also leaked several years back when we had a new boiler installed. After a short time it stopped by itself and has been fine ever since.

Edited by Wackywoo105 on Sunday 3rd May 23:23

[GasEngineer]

Wackywoo105 said:

Resurrection time. I have the same setup inside my garage. Is the black thing on the right a hose pipe connector?

In a way - it's for draining down the pipework when isolated.

[Mr Pointy]

GasEngineer said:

Wackywoo105 said:

Resurrection time. I have the same setup inside my garage. Is the black thing on the right a hose pipe connector?

In a way - it's for draining down the pipework when isolated.

If you just connect a hose to that drain point is there a valve that opens the flow to it? There doesn't seem to be one visible.

[Dog Star]

B17NNS said:

Can't imagine a water meter (or gas or electric) has user serviceable parts.

Their meter is leaking. They need to fix it.

I had an issue a few years ago with United Utilities; our internal stopcock was leaking (at quite some rate!) so we needed to have the external stopcock turned off. This is out on the pavement a good 50 metres away and about 4 feet under; I’ve a special tool for closing it.

Only thing is that they no longer maintain these and it was literally filled to the top of the little access hatch with soil. So I rang them up and the fobbing off was incredible, trying to make out that it was my responsibility and that I should claim on my household insurance! Anyway after some debate they did send a man out with a special long trowel who cleared it out so I could shut off the supply. He said they were just not carrying out maintenance to save money and most homeowners would fall for the house insurance line. The stopcock is beyond our boundary! Chancers.

[netherfield]

Our meter is out in the road with lid over 600 mm x 900 mm.rather heavy thing.

Yorkshire Water van pulls up, I thought he was coming to read the meter, but no he's new to this patch and is checking for leaks, the meter is 'Smart' it seems so no need to lift the lid to read it until the battery goes flat.

He takes the lid off and there's quite a leak there, fortunately for me it's on their side of the meter, 'someone will come out and fix it within a month or so', it's classed as minor, I think it would fill a 10 litre bucket every 5 mins or less.

A team of three came out and had a good look at it a week later, after about an hour they decide it's too dangerous to fix without having traffic lights, so they disappear,

Fortnight later the original guy turns up again, 'they couldn't fix it because it's dangerous without traffic lights', could take weeks to organise that, so it's still leaking water, that was a fortnight ago.

The water is finding a way out of the chamber below, so who knows we might end up with a sinkhole in the road eventually.

And all this after a hosepipe ban last year,