Wrong Items being sent by Europarts and Halfords

[carboy2017]

Just 2 weeks ago I popped into Halfords and asked a brake light bulb for my Accord and walked away without checking the item as they got my Reg no and assumed they will give the correct one,but later found it was the wrong bulb hence had to go back n change it

around the same time i ordered Brembo brake pads for my car via the online offer from Eurocar parts but when the car was on the hoist and the wheels and pads removed I found the pads were wrong had to make a trip to the local motor shop as i could not move the car and they only had APEC pads which I was not happy with but had to buy them as I had no choice

The mechanic tells me that its very common with Eurocar parts to send wrong items ,anyone else had the same issue?

The icing on the cake was I went back to return the brake pads to Eurocar parts and the guy at the counter dint even bother to check if im returning the items in good order or if they were there and he just took it back and returned the money,maybe next time I give a box with used pads and get my money back

[jonvw84]

Halfords is just Halfords, I always triple check if I buy anything on the reg from there, which isn't often

ECP, the problem is the TopCat system they use, a lot of the time it'll give options for all versions of a car rather than narrowing it down (for French stuff its bloody awful), so rather than take ages and cross reference it to get the exact one, half time they'll take a punt and then if its wrong go with the other option

[alorotom]

I’ve has a few issues with bulbs and halfords and ECP for my Q7 ... it was for the rear side light and I tried several variants both had in stock with limited success as they kept blowing or just failing ... turns out there is a special variant of bulb required that the online systems don’t recognise which TPS stock so that’s where I ended up

It’s an issue of a couple of companies trying to be everything to everyone, yes it’s b,oozy inconvenient at times but allows prices to be low mostly

I now just use TPS though as they’ve been spot on

[meehaja]

If I can intake the old part to compare (probably not practical with pads though!), reg check helps but my car (3.2 Audi TT) has lots of small differences to the 1.8 and often parts listed as suitable are 1.8 only with a bit of digging

[Alucidnation]

Dint?

[227bhp]

[PositronicRay]

I've found them pretty good.

I once had a problem, the guy on the counter ordered all the equivalent filters, only 1 out of 3 manufactures they stocked was correct.

[Old Merc]

Euro Car Parts were good and they gave good service when it was owned by its founder Sukhpal Ahluwalia and they specialized in
Merc`,BMW,Peugeot,Citroen parts . Ever since he sold it and his family are not involved, the business has gone down hill,any make parts, cheep stuff etc.

Mind you Sukhpal isnt bothered. He started Euro in 1978 with a £5K loan from his father, and sold it for £280 MILLION.

[kev b]

I used Europarts back in the eighties and they regularly sent out incorrect parts then.