Should I go to A&E
Author
Discussion

Pistom

Original Poster:

6,414 posts

188 months

Monday 30th April 2018
quotequote all
This is a ridiculous situation.

I started with lower back pain about 3 months ago. I don't know what I did, if anything but I only get it when in bed. Not just my main bed but any bed.

I changed the mattress in any case on the main bed but nothing has changed.

Since last Wednesday, I've been calling my GP for an appointment but each day, they say they are taking appointments only for that day and I have to call back the next day.

Every day, I get through within 10 mins of the surgery opening and they are fully booked for the day.

Today, they said, if it is an emergency - go to A&E.

Well, it's back ache. I've had it 3 months so I'm hardly going to be calling an ambulance but I feel a fraud even turning up at A&E but what are my alternatives?

No wonder A&E is at braking point.

p1stonhead

30,195 posts

196 months

Monday 30th April 2018
quotequote all
111 (I think only works when GP is closed) and they will send you to hospital or an out of hours doctor probably.

Going and waiting at A&E without a 'booking' as it were means you will probably be there forever as its worst come first serve for obvious reasons.

Muzzer79

13,057 posts

216 months

Monday 30th April 2018
quotequote all
Do not go to A&E - It's not an emergency.

Call your GP practice and ask for an emergency appointment there.
If they won't give you one, explain that you've been trying to book a regular appointment and escalate to practice manager if required.


Nezquick

1,827 posts

155 months

Monday 30th April 2018
quotequote all
When I had back pain (sciatica - I couldn't really walk or get out of bed), I was told to go to A&E only if I lost control of my bladder/bowel function. If that happens, you're in serious trouble apparently.

Otherwise, get a private chiropractor appointment sorted out - that's what sorted mine out in the end after about 5 sessions.

Your GP will do nothing other than give you painkillers, which won't work.

Pistom

Original Poster:

6,414 posts

188 months

Monday 30th April 2018
quotequote all
Muzzer79 said:
Do not go to A&E - It's not an emergency.

Call your GP practice and ask for an emergency appointment there.
If they won't give you one, explain that you've been trying to book a regular appointment and escalate to practice manager if required.
Thank you for talking sense - going to A&E was a very silly suggestion but I needed someone to tell me that the world hadn't gone completely mad.

Robertj21a

18,009 posts

134 months

Monday 30th April 2018
quotequote all
Can't you wait at your GP when it opens ? - most ones I know have appointments left free for 'emergencies' that turn up first thing in the morning.

V8covin

10,126 posts

222 months

Monday 30th April 2018
quotequote all
I have internet access for my GP through an app where I can make an appointment.
See if your practice is in the scheme....the app is called Patient Access

numtumfutunch

5,172 posts

167 months

Monday 30th April 2018
quotequote all

You need a new GP

And escalate to the practice manager


Wobbegong

15,078 posts

198 months

Monday 30th April 2018
quotequote all
Is there a minor injuries clinic nearby?

popeyewhite

23,014 posts

149 months

Monday 30th April 2018
quotequote all
Your local private hospital will have a walk-in facility where you will be able to see a Dr.

FiF

48,715 posts

280 months

Monday 30th April 2018
quotequote all
Our practice has stopped the patient access system for everything other than repeat scripts.

Appointments, you cannot make an appointment for anything other than a telephone consultation. Maybe a nurse appointment if suitable. You get a timed call back from whichever GP, you can also request a call back from a named GP, but they really don't like it.

During the telephone consultation the GP will decide the course of action and the most appropriate colleague to deal with the problem, e.g. an issue with ears, say, you will get an appointment with the GP who is an ex ENT reg. Very often that appointment is later that day or the next, far superior system to the previous one, which was very similar to that described by the OP.

Imho the OP's practice needs a kick.

mouseymousey

2,642 posts

266 months

Monday 30th April 2018
quotequote all
My practice is the same. It's crap. Knowing the digits to put into the IVR helps and saves valuable seconds listening to the options!

Previously I've used a private GP out of frustration but I saw a service advertised recently where you can get an NHS GP consultation online within minutes. Never used it but might be worth checking out...

https://www.gpathand.nhs.uk


FredClogs

14,041 posts

190 months

Monday 30th April 2018
quotequote all
No don't go to A&E.

Go and see your GP, it may take a few weeks but you will get an appointment sooner or later.

Top tip... In post Brexit chronically underfunded Tory run Britain if you can't afford private healthcare it would be very wise to prebook fortnightly appointments just in case you fall I'll, then you'll only ever have a max 13 day wait.

Pistom

Original Poster:

6,414 posts

188 months

Monday 30th April 2018
quotequote all
Thanks for all the advice everyone.

Very much appreciated.

Mojooo

13,291 posts

209 months

Tuesday 1st May 2018
quotequote all
I feel your pain (not literally) on making a GP appointment - its a joke.

anonymous-user

83 months

Tuesday 1st May 2018
quotequote all
Surely chiropracter or physio type would be the place to go?

Not to sit around in a waiting room full of suck people to get to see someone who gives you paracetamol and suggests you go to chiropracter or physio?

meehaja

607 posts

137 months

Tuesday 1st May 2018
quotequote all
If you ring 111 at any time they will ask a series of seemingly unrelated questions, but will give you a “disposition” which in your case will likely be see own gp in 24 hours (especially if you tell them you’re unable to walk far and are taking paracetamol and ibuprofen). Tell the GP surgery that 111 said you have to see them. Depending on contract they’ll either get paid to accept the referral or fines if they don’t accept.

That being said, don’t expect much more than hardcore pain killers, while it’s in spasm there isn’t much that can be done, though if it’s a long term issue they may refer you for MRI to check for disc/vertebrae injury?

aka_kerrly

12,505 posts

239 months

Tuesday 1st May 2018
quotequote all
JPJPJP said:
Surely chiropracter or physio type would be the place to go?

Not to sit around in a waiting room full of suck people to get to see someone who gives you paracetamol and suggests you go to chiropracter or physio?
This. A mate of mine was suffering back pain which over a period of weeks turned into sharp pains down his legs an a few days of being almost unable to move! GP, said hospital, hospital said specialist. Turned out to be herniated disk which is a relatively common issue

https://orthoinfo.aaos.org/en/diseases--conditions...

Hoofy

80,024 posts

311 months

Tuesday 1st May 2018
quotequote all
This same day thing is ridiculous. It's not standard practice but I do hear of this. I can book 2 weeks in advance for a non-emergency appointment. I might try to book 6 months in advance just to see.

I'd complain, change your GP surgery and/or move house.