Does anyone ship with ParcelForce?

[MrSparks]

Does anyone ship with ParcelForce for their business?

They have come in 46% cheaper than we're paying with DPD Local.

Conscious that you get what you pay for though, anyone have any experiences?

[anonymous-user]

A supplier we use ships by parcel force 24

As the receiver of 2 or 3 such deliveries per week, I rate the service highly

[iwantagta]

Company i worked for used them. Found them very reliable.

[Ziplobb]

I am in the gun business and the guntrade works exclusively on parcelforce - I don't have any complaints

[Contract Killer]

I have stopped using a company who went from DPD (great) to parcelforce (awful).

I was spending over £1K a month with them.

So bare that in mind, saving a few quid on carrage may lose you some customers.

[soad]

Not had any issues as a customer.

[Paddymcc]

Yes I use them and it's a great service.

If you're not home they will leave it at a local post office etc.

They've now started texting customers with delivery window times.

And it's tracked at all points, signed for and insured. Would use them a lot more only they call to our warehouse very early on their round.

[Contract Killer]

Paddymcc said:

If you're not home they will leave it at a local post office etc.

That was my biggest issue with them, if I'm not home during the day, how the fk am a supposed to get to a post office which only opens 9-5??

Leave a note on the door saying garage open, please leave there.

Nope left at the fking post office, where is gets sent back to sender for using such a retarded courier.

DPD were great, they would leave in garage and take a photo.

[Philplop]

Contract Killer said:

Leave a note on the door saying garage open, please leave there.

Nope left at the fking post office, where is gets sent back to sender for using such a retarded courier.

Until it's been signed for it's the sender's parcel, not yours. And they've said they want a signature. Who else has seen that note? What would you do if the parcel wasn't in your garage? Take it on the chin or tell the sender, who'll phone Parcelforce, who'll sack the driver? Same thing could happen if it was damaged, or the wrong item, or it had the wrong address on it.

Most post offices are in shops now, so open much later than 5 o'clock.

There's also a "do not take to post office" option available.

Or your note on the door could say "please don't take to post office"

Edited by Philplop on Thursday 24th May 06:32

[MrSparks]

Thanks for the replies, it seems Parcelforce are quite well rated overall, we've asked a couple of our suppliers who also use PF and it's been positive all round.

And at £3 cheaper per parcel it seems worthwhile to try it out as the savings will be significant.

[Nickyboy]

Philplop said:

Until it's been signed for it's the sender's parcel, not yours. And they've said they want a signature. Who else has seen that note? What would you do if the parcel wasn't in your garage? Take it on the chin or tell the sender, who'll phone Parcelforce, who'll sack the driver? Same thing could happen if it was damaged, or the wrong item, or it had the wrong address on it.

Most post offices are in shops now, so open much later than 5 o'clock.

There's also a "do not take to post office" option available.

Or your note on the door could say "please don't take to post office"

Edited by Philplop on Thursday 24th May 06:32

Leaving a note normally puts responsibility on the receiver for loss.

[Philplop]

Nickyboy said:

Leaving a note normally puts responsibility on the receiver for loss.

Not with Parcelforce.

[anonymous-user]

Parcelforce have a habit of fudging delivery times/dates for me.

The latest was a parcel that was '"26/05/2018 04:45AM Shipment is out for delivery", I'm less than 20 miles from their depot, and it's not arrived yet.....

This happens regularly

[jonwm]

As someone who works in logistics and spent 10 years in parcels I would suggest speaking to DpD about your new price from parcelforce and see if they can come closer? There is always a cost to change and DPD are regarded as one of the best domestic carriers. (I don’t work for them!)

[VEIGHT]

MrSparks said:

Thanks for the replies, it seems Parcelforce are quite well rated overall, we've asked a couple of our suppliers who also use PF and it's been positive all round.

And at £3 cheaper per parcel it seems worthwhile to try it out as the savings will be significant.

What are you paying with DPD for what size weight? how many parcels per week?

To be £3 cheaper seems like they are huge consignments or you're paying over the odds with DPD - if so try and get better prices with them first!

[MrSparks]

We were paying £8.10 per next day parcel, that’s after two price rises this year alone.

They’ve come back with a reduced price of £6.49 for next day and £5 for express pack 5

Still more than parcelforce but I’d rather stick with what we know if possible.

We don’t do high volume so I’m guessing these prices are generally quite expensive.