Ebay refund issue
Author
Discussion

Trustmeimadoctor

Original Poster:

14,368 posts

185 months

Tuesday 19th June 2018
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Bought some jeans from ebay they didn't fit so I started a refund the seller seems to be refusing the delivery at first now not collecting from depot they were first attempted delivery on the 1st. What can I do? Any ideas?

KrazyIvan

4,341 posts

205 months

Tuesday 19th June 2018
quotequote all
Was it the sellers mistake that they didn't fit you? ( ie advertises as a 36 but were a 28)

Parsnip

3,272 posts

218 months

Tuesday 19th June 2018
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Private seller or eBay shop?

Trustmeimadoctor

Original Poster:

14,368 posts

185 months

Tuesday 19th June 2018
quotequote all
It's an eBay shop. My fault bought 2 different sizes as it said I could return them

Matt_N

9,040 posts

232 months

Tuesday 19th June 2018
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First tactic with eBay is always try and resolve direct with the seller, if that doesn't work just raise a case in the resolution centre.

Blown2CV

31,660 posts

233 months

Thursday 21st June 2018
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were refunds allowed on the listing?

soad

34,673 posts

206 months

Thursday 21st June 2018
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Ask to exchange them? Both don't fit?

Mail order catalogues would work for you.


Trustmeimadoctor

Original Poster:

14,368 posts

185 months

Thursday 21st June 2018
quotequote all
Blown2CV said:
were refunds allowed on the listing?
Yes they were

One pair fitted I had two leg lengths to decide on I kept one pair and paid for return postage

Blown2CV

31,660 posts

233 months

Thursday 21st June 2018
quotequote all
Trustmeimadoctor said:
Blown2CV said:
were refunds allowed on the listing?
Yes they were

One pair fitted I had two leg lengths to decide on I kept one pair and paid for return postage
just raise a dispute then