Car dealership put V5 in the name of another person
Discussion
Hi guys,
Asking a question on behalf of a friend:
Basically, they bought a car from " The Leading Car Supermarket!" and on the finance their mother was the guarantor due to them being young. Long story short, the V5 comes through the post with the mothers details on it when she isn't the keeper or owner, and it's taxed in her name too. The dealership has taken full responsibility for this but head office who are dealing with it are now acting sketchy and not responding to calls. We went to the dealership today and the manager there has offered a very small sum of compensation and wants to my friend (whose name it should be in) down as a new owner meaning there'll be an additional owner on the log book which could cause problems/reduced value when selling the car on in future.
My question is, what are the legalities surrounding this - is this simply a clerical error or is this fraudulent? Would the dealer have to have forged his/his mothers signature for this to occur? My thinking is that the new owner (him) should have had to sign the document to verify the details are correct.
If anybody has any advice on what rules/laws have been broken it would be much appreciated!
Asking a question on behalf of a friend:
Basically, they bought a car from " The Leading Car Supermarket!" and on the finance their mother was the guarantor due to them being young. Long story short, the V5 comes through the post with the mothers details on it when she isn't the keeper or owner, and it's taxed in her name too. The dealership has taken full responsibility for this but head office who are dealing with it are now acting sketchy and not responding to calls. We went to the dealership today and the manager there has offered a very small sum of compensation and wants to my friend (whose name it should be in) down as a new owner meaning there'll be an additional owner on the log book which could cause problems/reduced value when selling the car on in future.
My question is, what are the legalities surrounding this - is this simply a clerical error or is this fraudulent? Would the dealer have to have forged his/his mothers signature for this to occur? My thinking is that the new owner (him) should have had to sign the document to verify the details are correct.
If anybody has any advice on what rules/laws have been broken it would be much appreciated!
Edited by calumc on Friday 27th July 17:53
I would check to see that the mother is just a guarantor because they possibly could have put the finance in her name and taxed it her name whilst using the other persons bank details.
if that's the case that's called fronting and its illegal.
it happened often but with new fca rules it shouldn't happen these days.
check the finance documents and see who the finance agreement is to.
also they could have just possibly registered it to the wrong person but admin are usually a bit sharper than that.
if that's the case that's called fronting and its illegal.
it happened often but with new fca rules it shouldn't happen these days.
check the finance documents and see who the finance agreement is to.
also they could have just possibly registered it to the wrong person but admin are usually a bit sharper than that.
Dan W. said:
I would check to see that the mother is just a guarantor because they possibly could have put the finance in her name and taxed it her name whilst using the other persons bank details.
if that's the case that's called fronting and its illegal.
it happened often but with new fca rules it shouldn't happen these days.
check the finance documents and see who the finance agreement is to.
also they could have just possibly registered it to the wrong person but admin are usually a bit sharper than that.
Funnily enough, they did that first then fixed that once it was noticed.if that's the case that's called fronting and its illegal.
it happened often but with new fca rules it shouldn't happen these days.
check the finance documents and see who the finance agreement is to.
also they could have just possibly registered it to the wrong person but admin are usually a bit sharper than that.
My friend phoned the DVLA today who confirmed the signature has been forged and they have a copy of it on their screen as they scan all documents that come in.
Fair enough, admin errors occur but forging somebody's signature is surely fraud and not simply an error - at the end of the day the signature is required to prevent these errors...
Dan W. said:
...... but admin are usually a bit sharper than that.
Whilst I'm certainly not going to disparage a whole load of motor trade admin people but mistakes can be made.My brother recently bought an imported 1968 Triumph Bonneville from a dealer who sells many old bikes.
Part of the deal was that the dealer would register it. Fair enough.
The registration details came back from DVLC, along with a credit for £48 odd. It seems the dealer admin had sent remittance for the tax (RFL), which of course, the bike didn't need as its historic and therefore free. No MOT needed either.
So it's £48 in my brother's pocket, as the credit is made out to him, rather than the dealer.
calumc said:
Dan W. said:
I would check to see that the mother is just a guarantor because they possibly could have put the finance in her name and taxed it her name whilst using the other persons bank details.
if that's the case that's called fronting and its illegal.
it happened often but with new fca rules it shouldn't happen these days.
check the finance documents and see who the finance agreement is to.
also they could have just possibly registered it to the wrong person but admin are usually a bit sharper than that.
Funnily enough, they did that first then fixed that once it was noticed.if that's the case that's called fronting and its illegal.
it happened often but with new fca rules it shouldn't happen these days.
check the finance documents and see who the finance agreement is to.
also they could have just possibly registered it to the wrong person but admin are usually a bit sharper than that.
My friend phoned the DVLA today who confirmed the signature has been forged and they have a copy of it on their screen as they scan all documents that come in.
Fair enough, admin errors occur but forging somebody's signature is surely fraud and not simply an error - at the end of the day the signature is required to prevent these errors...
so what is the next plan of action ?
They likely haven't forged anything, they will probabky have signed it themselves as a PP signature.
Have they done anything wrong? No.
Have they made a mistake registering the car in the wrong name? Possibly.
Can it be solved quickly and easily? Yes.
Should your friend be stressing about it? absolutely not, tell them to get over it and let them sort it.
Have they done anything wrong? No.
Have they made a mistake registering the car in the wrong name? Possibly.
Can it be solved quickly and easily? Yes.
Should your friend be stressing about it? absolutely not, tell them to get over it and let them sort it.
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