Helmet rejection.....

[PIGINAWIG]

..... no, not that kind

Bought a new HJC RHPA 11 2 months ago, its this one: https://www.jsaccessories.co.uk/buy/HJC-RPHA-11-Ri...

The helmet is great, but the flouro/ bright yellowy green has faded to almost white from the sun. I store out of the sun at home. Thoughts? Pretty lame I think. I have bought many lids from J and S and they know me well.

I’d imagine they’d contact HJC and get their thoughts. I’d swap it for another HJC 11 but obviously a different colour. Happy to keep it as I do like it but it’s a bit st! Suck it up or fk it off?

[Andybow]

PIGINAWIG said:

..... no, not that kind

Bought a new HJC RHPA 11 2 months ago, its this one: https://www.jsaccessories.co.uk/buy/HJC-RPHA-11-Ri...

The helmet is great, but the flouro/ bright yellowy green has faded to almost white from the sun. I store out of the sun at home. Thoughts? Pretty lame I think. I have bought many lids from J and S and they know me well.

I’d imagine they’d contact HJC and get their thoughts. I’d swap it for another HJC 11 but obviously a different colour. Happy to keep it as I do like it but it’s a bit st! Suck it up or fk it off?

fk off!

[PIGINAWIG]

Me or my helmet?!!

[LuS1fer]

I have a white, red and metallic black RPHA 10 and the colour has been great, even 5 years on.
The problem with fluorescents is they always fade - even a highlighter pen fades very quickly, sort of goes with the territory.

[PIGINAWIG]

LuS1fer said:

I have a white, red and metallic black RPHA 10 and the colour has been great, even 5 years on.
The problem with fluorescents is they always fade - even a highlighter pen fades very quickly, sort of goes with the territory.

I usually go for a gloss finish but this is a Matt finish. Never again!

[SAS Tom]

It’s covered under warranty, they’ll replace that no problem.

[PIGINAWIG]

SAS Tom said:

It’s covered under warranty, they’ll replace that no problem.

Cheers - what’s the chances of choosing a different finish though? If they swop like for like I’ll be in the same position in a few months. You work in a decent shop I believe!

[SAS Tom]

If it was me I’d have no problem with you getting a different colour. Fluorescent colours are susceptible to this issue. They may say that you have to have the same colour as they may get a replacement rather than a credit and they don’t want that helmet in stock again. Similarly you may have to wait a few days for the replacement.

It’s a straight forward genuine issue, I can’t see them kicking a fuss up about it so you should leave happy.

[PIGINAWIG]

I’ll update tomorrow evening once I’ve been to the shop. Thanks for all the input.

[Andybow]

PIGINAWIG said:

Me or my helmet?!!

Ha ha ha Helmet obviously x

[PIGINAWIG]

So, I took helmet back to J and S and they agreed the fading was pretty bad for a 3 month old lid. They spoke to someone on the phone whilst I was there - oxford products I believe they deal through.
They are going to send a loan helmet and mine will go back for assessment. Will update when I know more.

[SAS Tom]

Yeah it will be oxford products. A bit weird that oxford want to inspect and give you a loan helmet given there’s only one outcome but sounds like J&S will see you right.

[PIGINAWIG]

I can’t really complain - they’re going through the motions. I’ll be disappointed if I don’t get a result, but I won’t escalate it. Whilst I was in the shop I looked at a shoei on display that had flouro colours and that had a disclaimer written on the visor sticker advising it may fade in UV.