TSB online banking down again
Discussion
TSB online business website is down again!!! I tried for over an hour to log in this morning & getting repeatedly thrown out every time I clicked on something. Apparently they've had a few calls this morning. Its just taken me 27 mins of being on hold to various departments in order to make a simple transfer. Time to look for another business bank I think.
Having been with them for over 30 years, I’m getting towards the same place with personal banking.
Needed a new card for my Santander account, phoned them, 3 days letter it comes through the letter box.
My card for our TSB joint account expired at the end of June, phoned them over a month ago to enquire where the replacement was, still not received one.
Needed a new card for my Santander account, phoned them, 3 days letter it comes through the letter box.
My card for our TSB joint account expired at the end of June, phoned them over a month ago to enquire where the replacement was, still not received one.
I left TSB around 12 months ago and took all my banking away from them apart from a couple of the kids Junior ISA's because I've not got round to it.
I got sick of their branches and it really hit home to me on a rae visit to the branch one day stood in a queue and they had a sign on their desks which apparently all banks have to display which shows their customer satisfaction ratings, TSB were outside the top 10 banks at the time.
At that point I made the decision to leave and moved to HSBC who I haven't had an issue with whatsoever.
I got sick of their branches and it really hit home to me on a rae visit to the branch one day stood in a queue and they had a sign on their desks which apparently all banks have to display which shows their customer satisfaction ratings, TSB were outside the top 10 banks at the time.
At that point I made the decision to leave and moved to HSBC who I haven't had an issue with whatsoever.
Gassing Station | Finance | Top of Page | What's New | My Stuff



