Can you change the email on your account?
Can you change the email on your account?
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Rib

Original Poster:

2,579 posts

212 months

Monday 13th August 2018
quotequote all
Can you change the email that is registered to your account? Thought it would be a simple process of simply updating it in your profile but there's no option.

Scrump

23,729 posts

181 months

Monday 13th August 2018
quotequote all
There is a sticky thread above with instructions.

It says:

We regularly get people asking how they change their email address... well the answer is that you can't. But we can!!!

Option 1: You still have access to your old email address.

All you need to do is:
1. Email jack.mansfield@haymarket.com from your old email address stating "Change of email request" in the title.
2. In the body of the email include your new email address and your username.

Option 2: You no longer have access to your email address.

All you need to do is:
1. Log in to PH and add a note to your profile saying "FAO Jack" (do not put your email address in your notes - it's public!)
2. Email jack.mansfield@haymarket.com stating "Change of email request" in the title.
3. In the body of the email confirm that you've left a note in your profile and your new email address and your username.

Option 3: You're confused and don't know what to do...

All you need to do is:
1) Sit down, relax and have a nice cup of tea.
2) Email jack.mansfield@haymarket.com and ask for some help!

jeremyc

27,124 posts

307 months

Monday 13th August 2018
quotequote all
Try the How to change your email address thread just above this one. smile
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