Mr Whippy Machine - help!
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Discussion

Croutons

Original Poster:

12,982 posts

192 months

Saturday 25th August 2018
quotequote all
80kg of proper ice cream maker:



Made by Longo and Co, sold by MrWhippy.
Biz, both of whom have been approached for comment, neither have responded. No manual with it or readily available online.

The question - it has a "Making Scale", 3 numbers that fluctuate, but not obviously in response to anything (volume of liquid inside, amount used or left), so what is it, and what does it measure?

Purchases second hand so could be duff sensor of course. Quality of output does not appear to change regardless of reading. Left side of display as here:



Ideas?

The number on the right is a "stiffness level", which does not seem to change from "3" come what may. Again could be duff. Ideas?

Of particular PH note is the knob- aluminium, MOMO!


Cupramax

10,951 posts

278 months

Saturday 25th August 2018
quotequote all
Have you watched the instruction video on their website?

https://www.mrwhippy.biz/machines/

Croutons

Original Poster:

12,982 posts

192 months

Saturday 25th August 2018
quotequote all
Yes. Is for the range but not express instructions.

anonymous-user

80 months

Saturday 25th August 2018
quotequote all
Something I’ve always wanted to know (because soft ice cream is a particular weakness): what ingredients do you have to put in that machine?

Gary C

14,916 posts

205 months

Saturday 25th August 2018
quotequote all
The translation of the Spanish and French versions come out as level completed and degree of manufacture ?

Sort of suggests it's amount left in the tank, and that it's not working well.

Croutons

Original Poster:

12,982 posts

192 months

Saturday 25th August 2018
quotequote all
Ice cream mix!



Readily available from all sorts of places, essentially milk, sugar, flavouring.

Clean with a little water when empty and wipe the exit.

Should also have said, there is an online manual for the next generation, with the same display, that says useful things like "if the stiffness is wrong, change it". Which I can't seem to do.

Gary C

14,916 posts

205 months

Saturday 25th August 2018
quotequote all
I would expect the 'stiffness' (ooh err) is adjusted by the two up and down arrows to its right. Don't either work ?

Croutons

Original Poster:

12,982 posts

192 months

Saturday 25th August 2018
quotequote all
No, they do nothing. Nor do any auto/ manual mode changes. I guess there may be reasons why it was sold. Still, makes good ice cream!

trickywoo

13,863 posts

256 months

Sunday 26th August 2018
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I’d be as fat as James corden if I had one of those. Top purchase. Could the numbers be related to mixture remaining or something like that if it’s putting out decent product.

Batleyred

689 posts

145 months

Sunday 26th August 2018
quotequote all
I'll ask one of the ice cream men who use our yard tomorrow for you.

Late night raids on the vans is a bonus biggrin

Batleyred

689 posts

145 months

Sunday 26th August 2018
quotequote all
The name longo and company is on one of the vans who use our yard.

David A

3,718 posts

277 months

Sunday 26th August 2018
quotequote all
Surely the stiffness (ooo err) is related to the freeze. More frozen equals firmer ice cream. So guess they would raise lower the temp ?

Mr Pointy

13,050 posts

185 months

Sunday 26th August 2018
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Try asking on their Facebook page?

https://www.facebook.com/LongoandCo/

RobbieTheTruth

2,817 posts

145 months

Sunday 26th August 2018
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I want one!! How much did you pay?

Batleyred

689 posts

145 months

Tuesday 28th August 2018
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To the OP poster, i spoke to 3 of the ice cream guys and none have a whippy ice cream machine just a longo and company slush machine. They have no idea on the whippy macine as they dont use one but did get a number for longo who are based in Huddersfield. I have a mobile for the boss if this helps ? If so fell free to mail me.

Oakey

27,973 posts

242 months

Wednesday 29th August 2018
quotequote all
Is this not the manual then?

https://www.mrwhippy.biz/wp-content/uploads/2015/1...

PS. According to the above you haven't positioned it correctly in order to provide adequate ventilation and prevent overheating.

Edited by Oakey on Wednesday 29th August 09:53

Some Guy

2,599 posts

117 months

Wednesday 29th August 2018
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Mr whippy is not ice cream. Nasty vile stuff. eek

ThunderSpook

3,895 posts

237 months

Wednesday 29th August 2018
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I am only watching this topic because it was a childhood dream of mine to own a Mr Whippy machine.

.:ian:.

2,865 posts

229 months

Wednesday 29th August 2018
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Croutons

Original Poster:

12,982 posts

192 months

Wednesday 29th August 2018
quotequote all
trickywoo said:
I’d be as fat as James corden if I had one of those. Top purchase. Could the numbers be related to mixture remaining or something like that if it’s putting out decent product.
Seems to be resistance of the chilled content (according to the later specs online), but where it's measured and what it's reading is unclear, or what it means needs to be done (if anything).


Batleyred said:
To the OP poster, i spoke to 3 of the ice cream guys and none have a whippy ice cream machine just a longo and company slush machine. They have no idea on the whippy macine as they dont use one but did get a number for longo who are based in Huddersfield. I have a mobile for the boss if this helps ? If so fell free to mail me.
Thanks, really do appreciate you making the effort.

Have been contacted by another member who can help- someone will be in touch with them for a run through the machine, which is TRULY ACE!


Oakey said:
Is this not the manual then?

https://www.mrwhippy.biz/wp-content/uploads/2015/1...

PS. According to the above you haven't positioned it correctly in order to provide adequate ventilation and prevent overheating.

Edited by Oakey on Wednesday 29th August 09:53
No, later model. Is not on long enough to overheat in a domestic environment, and only goes on for special occasions anyway.


ThunderSpook said:
I am only watching this topic because it was a childhood dream of mine to own a Mr Whippy machine.
eBay, obvs. YKYWT.