Service prior to sale on a timeless used car
Service prior to sale on a timeless used car
Author
Discussion

Bobajobbob

Original Poster:

1,599 posts

127 months

Tuesday 11th September 2018
quotequote all
Quick question, if you bought a used Aston from a dealer with the timeless guarantee etc would you expect the car to have been serviced prior to sale?

Cheers

johnnyBv8

2,482 posts

222 months

Tuesday 11th September 2018
quotequote all
I think it would depend when last serviced - if within the last 6 months then I'd say no - otherwise yes. Wouldn't assume either way though; just a point of discussion/negotiation during the buying process.

dbs2000

2,756 posts

223 months

Tuesday 11th September 2018
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As above, if it's not due within the next 3 months then no. I'd try and haggle the next service into the price though.

raceboy

13,940 posts

311 months

Tuesday 11th September 2018
quotequote all
Aston Martin Website said:
SERVICING COMPLETED INCLUDING ANY SERVICE DUE WITHIN 3
MONTHS OR 3,000 MILES....for cars over 2 years old
Aston Martin website

Edited by raceboy on Tuesday 11th September 08:54

gibbon

2,182 posts

238 months

Tuesday 11th September 2018
quotequote all
My last one had a service due in 5 months. As part of the negotiations I asked for the service to be free.

I didnt want the service early, and the free service was worth more to me than it cost them, easy.

Bobajobbob

Original Poster:

1,599 posts

127 months

Tuesday 11th September 2018
quotequote all
Thanks for all the feedback and info. I should have insisted on a free service in the first year as the service has fallen 5 months after purchase. Not a big deal but my fault for not asking for more. I must have been lucky the last time I bought a car because the service coincided with the purchase.

sa_20v

4,114 posts

262 months

Tuesday 11th September 2018
quotequote all
Bobajobbob said:
Thanks for all the feedback and info. I should have insisted on a free service in the first year as the service has fallen 5 months after purchase. Not a big deal but my fault for not asking for more. I must have been lucky the last time I bought a car because the service coincided with the purchase.
I've literally had the same conversation. I assumed it had been done on buying the car (as part of their Timeless scheme). Like you, this is my own fault (I've been spoilt by other brands, often lesser brands).

scampbird

346 posts

313 months

Tuesday 11th September 2018
quotequote all
I asked when buying mine, and they were up-front and told me they wouldn't service it as it wasn't due for another 4 months. As I already felt I'd extracted as much out of them as I could get I didn't push further.

Enjoy the car and get used to the bills biggrin

Bobajobbob

Original Poster:

1,599 posts

127 months

Tuesday 11th September 2018
quotequote all
sa_20v said:
I've literally had the same conversation. I assumed it had been done on buying the car (as part of their Timeless scheme). Like you, this is my own fault (I've been spoilt by other brands, often lesser brands).
I guess I naively would expect that first annual service to be done or if not required immediately to be covered as part of the first year of ownership much like MOT and guarantee. Live and learn and all that. What grates a bit is that the Aston I traded in for this one had just had the service work done at the same dealer.

vernierMike

397 posts

125 months

Tuesday 11th September 2018
quotequote all
This is not right! Service prior to sale, surely? It's only an oil change, there aren't any biggies... well a bit o' mucking around, granted. And if they are doing the inspection for Timeless?? If...

Luckily mine was done a month before sale - I had assumed it was standard. And as I have said, impressed with Aston Cheltenham anyway

AstonV

1,657 posts

137 months

Wednesday 12th September 2018
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From what I have experienced over here. Aston Martin customer service is piss poor. Really hard to believe but the average Ford dealer has much better service.

sa_20v

4,114 posts

262 months

Wednesday 12th September 2018
quotequote all
vernierMike said:
This is not right! Service prior to sale, surely? It's only an oil change, there aren't any biggies... well a bit o' mucking around, granted. And if they are doing the inspection for Timeless?? If...
You just assume a brand like AM would do that...I honestly have no idea what benefit you get from buying through the Timeless scheme over a backstreet used-car garage.

For anyone in the same position as the OP, just make sure you get the service done and by the date stipulated at an approved place or the warranty (which isn't up to much - it failed to cover something missed on the Timeless inspection - plastic falling off the indicator strake) will lapse.

Bobajobbob

Original Poster:

1,599 posts

127 months

Wednesday 12th September 2018
quotequote all
Thanks all. Car’s going in for 2ndary cat removal anyway so will have service done at the same time. Will be more cautious next time I buy.