Big thank you to Bamford Rose
Discussion
After a long series of problems, with misdiagnosis and other shenanigans i'm glad to say i sent my DB9 to Bamford Rose, who resolved the problems quickly which others have failed to identify since March of this year.
I'd like to say thank you to Mike and his team for being so helpful and supportive throughout..
i can't recommend them highly enough..!!
http://www.bamfordrose.com/
I'd like to say thank you to Mike and his team for being so helpful and supportive throughout..
i can't recommend them highly enough..!!
http://www.bamfordrose.com/
leerandle said:
It would be more interesting to understand why AM couldn't diagnose it, but Bamford rose can !?!
Diagnose what though ? 
It’s a serious point. The value of this forum to many is finding solutions to problems. I’m delighted that BR have fixed a problem, credit to them. But it would be very valuable for other owners to know what the issue was in the first place, so that if someone else suffers the same symptoms they can also take it to BR
This is a bit like leaving a tripadvisor review telling is the hotel was great without telling us which hotel it was! I’m really happy that the author enjoyed the hotel but.....
Edited by RobDown on Thursday 4th October 09:07
Edited by RobDown on Thursday 4th October 09:09
The battery went flat and a jump starter although providing power, made the dash light up like a christmas tree and the dashboard engine start light wouldnt come on so the engine wouldn’t start.
'Someone' did an AMDS diagnostic and revealed the trans module was faulty. Another garage removed the trans module and sent it for testing, it came back with the all clear but in transit the module was damaged in the post, a new module is in the order of £2500.
New module fitted and many hours later and the DB9 still doesn’t start - same problem. Car sent to Bamford Rose who diagnosed cause of fault was a broken power wire buried deep within the harness somewhere. Looks like it had been
ed at sometime previous and corrosion / time caused the wire to break, rewind time and the fact the battery went flat was totally coincidental. Misdiagnosis can be very costly! Bamford Rose got to bottom of problem very quickly, recommissioned the rest of the car, (it had been looking sorry for itself being inside workshops for months) and now I have a cracking driving DB9 once again.
I hope winter is a long way off to make up for not driving for the whole of summer..!
here a little more background when i fist found the fault..
https://www.pistonheads.com/gassing/topic.asp?h=0&...
'Someone' did an AMDS diagnostic and revealed the trans module was faulty. Another garage removed the trans module and sent it for testing, it came back with the all clear but in transit the module was damaged in the post, a new module is in the order of £2500.
New module fitted and many hours later and the DB9 still doesn’t start - same problem. Car sent to Bamford Rose who diagnosed cause of fault was a broken power wire buried deep within the harness somewhere. Looks like it had been
ed at sometime previous and corrosion / time caused the wire to break, rewind time and the fact the battery went flat was totally coincidental. Misdiagnosis can be very costly! Bamford Rose got to bottom of problem very quickly, recommissioned the rest of the car, (it had been looking sorry for itself being inside workshops for months) and now I have a cracking driving DB9 once again.I hope winter is a long way off to make up for not driving for the whole of summer..!
here a little more background when i fist found the fault..
https://www.pistonheads.com/gassing/topic.asp?h=0&...
Edited by rob_in_stives on Friday 5th October 15:13
ianwhitewick said:
Unfortunately main dealers, including Aston Martin, all revert to just replacing parts rather than diagnosing.
No, in our case, we spend a huge amount of time on diagnosis and rarely recover anything like the hours taken on this back in invoiced hours. We absolutely are not simply 'box changers'. You're very welcome to come and spend a day in my workshop if you'd like to see what we really do!Simon Lane said:
ianwhitewick said:
Unfortunately main dealers, including Aston Martin, all revert to just replacing parts rather than diagnosing.
No, in our case, we spend a huge amount of time on diagnosis and rarely recover anything like the hours taken on this back in invoiced hours. We absolutely are not simply 'box changers'. You're very welcome to come and spend a day in my workshop if you'd like to see what we really do!Luckily, there is enough space in the market for both, and having both allows freedom of choice to use AM or indie (and not create a monopoly.....)
I've had great experience on both sides, Bamford Rose/David Appleby and AM Bristol/Newcastle.
In this instance it appears that Bamford Rose managed to sort the problems whereas AM couldn't (So you can understand the OP's point).
Must say I’ve had first class service with AM Newcastle and because of location I’m unlikely to change anytime soon , but I do like what I’m reading on this forum about BR.
They seem to have a superb reputation, I really appreciate the in depth replies that they come back with when in reality you’d assume they would be to busy to.
Long may it continue.
They seem to have a superb reputation, I really appreciate the in depth replies that they come back with when in reality you’d assume they would be to busy to.
Long may it continue.
leerandle said:
I can see this topic turning into another AM versus independent dealers.......
I've had great experience on both sides, Bamford Rose/David Appleby and AM Bristol/Newcastle.
In this instance it appears that Bamford Rose managed to sort the problems whereas AM couldn't (So you can understand the OP's point).
I've had great experience on both sides, Bamford Rose/David Appleby and AM Bristol/Newcastle.
In this instance it appears that Bamford Rose managed to sort the problems whereas AM couldn't (So you can understand the OP's point).
Could the explanation be, that when there is an out of the ordinary engine problem, a person who was actually involved with the development of that engine, might have an advantage when the diagnosis Is undertaken?
Dewi 1 said:
Could the explanation be, that when there is an out of the ordinary engine problem, a person who was actually involved with the development of that engine, might have an advantage when the diagnosis Is undertaken?
Without digressing too much.......My dad (as an engineer at Rolls-Royce at the time), had a graduate with a mechanical engineering degree turn up to work with him, and when he explained how parts were made using a lathe, she asked what it was as she had never heard of one and certainly never used one. What do they teach these kids these days to earn a Mechanical Engineering degree !?!
leerandle said:
I can see this topic turning into another AM versus independent dealers
Yep, I can see that too. A mucky argument is no good for anyone. But, simply laying the facts and figures on the table and having an adult discussion around them is totally fair game. It’s a discussion like that which forums such as this should be there for. Simon has decided to get involved so obviously there will be a retort which if kept centred around facts should be an interesting discussion and we could all learn something about how the Aston world operates. To the credit of Simon, I know he’s an Aston / petrol head fan and instead of perhaps the normal PLC franchised approach of a DP focussed on the bottom line, I get that Simon genuinely cares more for his clients and the things he offers more than just a balance sheet.
But what this thread is centered around in all reality is a pushback against the approaching eye watering parts prices the factory is now charging and countering that with a different approach to return a tangible cost saving and in reality, upgrade engineering on the parts. Simon can be as much of a petrol head and customer focused as he likes, however, there are rules restricting how he operates which in turn will make it almost impossible not to be a “box changer”.
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