CAR VT ADVICE NEEDED PLEASE!
CAR VT ADVICE NEEDED PLEASE!
Author
Discussion

SAS Tom

3,719 posts

195 months

Wednesday 7th November 2018
quotequote all
I don’t think you have a leg to stand on. How long was the PCP taken out over? If 2 years for example there is no way you signed a contract for 8000 miles a year then when you were told that you’d signed up for 30k a year you wouldn’t think there was something wrong.

Sounds like you thought you’d get a cheap car by saying you do low miles then VT without paying for the actual miles you did. Now it’s time to pay up.

Mandat

4,360 posts

259 months

Wednesday 7th November 2018
quotequote all
Ryanb132 said:
I was told that it was in my rights to VT this would have wiped the negative equity and allowed me to walk away from the car. Which I was entitled to do.

I was within my rights to VT and wipe the negative equity. Wheather or not you agree with that I was legally allowed to do so.

What I’m trying to get at is I was misguided when I asked how much excess mileage I was. They stated to me that I did not owe anything.

Now through their mistake on the mileage they are now trying to make me pay for it.

If I had have known they would want £3000 I would not have handed the car back.
As with everything in life, do your own due diligence, rather then relying on others.

If you wanted to compare the costs of VT v part exchange v keeping the car, then you should have done the sums before going to the dealer.

Davie_GLA

6,802 posts

220 months

Thursday 8th November 2018
quotequote all
Wtf happened here.. can't see original post

SAS Tom

3,719 posts

195 months

Thursday 8th November 2018
quotequote all
I think he deleted it because we didn’t agree with him.

Ryanb132

Original Poster:

19 posts

86 months

Thursday 8th November 2018
quotequote all
I removed it as I’m seeking legal advice now anyway.

You simply failed to grasp my issue, it had nothing to do with seeking your agreement.




dibblecorse

7,242 posts

213 months

Thursday 8th November 2018
quotequote all
Ryanb132 said:
I removed it as I’m seeking legal advice now anyway.
Is that code for 'trying to wriggle out of my obligations as per the agreement' ?

WinstonWolf

72,863 posts

260 months

Thursday 8th November 2018
quotequote all
dibblecorse said:
Ryanb132 said:
I removed it as I’m seeking legal advice now anyway.
Is that code for 'trying to wriggle out of my obligations as per the agreement' ?
Another "I thought I could pull a fast one" thread?

Fast Bug

13,108 posts

182 months

Thursday 8th November 2018
quotequote all
I'm not sure what legal advice you need to be honest. Once you reach 50% of the total amount repayable (including deposit/interest etc) you can VT the car. If you're short of th 50% point, you can hand the car back along with payment to get to the 50% point. It's all written down in your terms and conditions under 'termination and repossession your rights' section smile

valiant

12,985 posts

181 months

Thursday 8th November 2018
quotequote all
Not excusing the op in anyway but I was under the impression that when you VT then that's it, contract terminated.

Doing a little googling suggests that some manufacturers are sending bills for prorata excess mileage but despite pressuring the VTer these are unenforceable unless you've signed some sort of return form where you agree to pay any excess charges.

Op, did you sign any paperwork agreeing to pay when handing your car back? (no doubt in the smallest of small print wink ).



Ryanb132

Original Poster:

19 posts

86 months

Thursday 8th November 2018
quotequote all
I asked in the audi showroom to remind me of my mileage cap as it was 3 years ago when I took out the car, they told me I had 60k miles which over 3 years 20k doesn’t sound unreasonable, I trusted they were correct.

The salesman apparently misheard the woman from Audi despite him telling her I had 55k on the clock and I now owe 3k in excess millage charge.

If I had have been told the correct value and the potential charge I would have kept the car.

I’m not trying to pull a fast one. I asked them to clarify a question I had and they provided me with false information which is now costing me.






Ryanb132

Original Poster:

19 posts

86 months

Thursday 8th November 2018
quotequote all
valiant said:
Not excusing the op in anyway but I was under the impression that when you VT then that's it, contract terminated.

Doing a little googling suggests that some manufacturers are sending bills for prorata excess mileage but despite pressuring the VTer these are unenforceable unless you've signed some sort of return form where you agree to pay any excess charges.

Op, did you sign any paperwork agreeing to pay when handing your car back? (no doubt in the smallest of small print wink ).
Thank you for your reply.

No I did not sign any paperwork reference the car being handed back. I left the car at the Audi garage the day I collected my new car and they dealt with the collection and inspection of the car.

Fast Bug

13,108 posts

182 months

Thursday 8th November 2018
quotequote all
What does your paperwork say about excess miles? Sorry I missed that part

Ryanb132

Original Poster:

19 posts

86 months

Thursday 8th November 2018
quotequote all
valiant said:
Not excusing the op in anyway but I was under the impression that when you VT then that's it, contract terminated.

Doing a little googling suggests that some manufacturers are sending bills for prorata excess mileage but despite pressuring the VTer these are unenforceable unless you've signed some sort of return form where you agree to pay any excess charges.

Op, did you sign any paperwork agreeing to pay when handing your car back? (no doubt in the smallest of small print wink ).
Thank you for your reply.

No I did not sign any paperwork reference the car being handed back. I left the car at the Audi garage the day I collected my new car and they dealt with the collection and inspection of the car.

Ryanb132

Original Poster:

19 posts

86 months

Thursday 8th November 2018
quotequote all
Fast Bug said:
What does your paperwork say about excess miles? Sorry I missed that part
My original paperwork? I’m trying to find it but there’s no need now as I have been informed that “around 16k” was mistaken over the phone for “around 60k” by the salesman which is why I was lead to believe I took 20k a year out.

SAS Tom

3,719 posts

195 months

Thursday 8th November 2018
quotequote all
Ryanb132 said:
I asked in the audi showroom to remind me of my mileage cap as it was 3 years ago when I took out the car, they told me I had 60k miles which over 3 years 20k doesn’t sound unreasonable, I trusted they were correct.

The salesman apparently misheard the woman from Audi despite him telling her I had 55k on the clock and I now owe 3k in excess millage charge.

If I had have been told the correct value and the potential charge I would have kept the car.

I’m not trying to pull a fast one. I asked them to clarify a question I had and they provided me with false information which is now costing me.
You would have known you signed a contract for 5k miles a year when you got the car in the first place. You would have also known that you went over your agreed mileage for the first year within 4 months or the total mileage within the first year.

That isn’t something you would forget. If you were going to do 55k miles in 3 years why sign up for 16k miles?

Ryanb132

Original Poster:

19 posts

86 months

Thursday 8th November 2018
quotequote all
Yeah initially I would have but it’s not something that was at the forefront of my mind every day for 3 years. Can you tell me how I’d have known for a fact, or is it your opinion that I would have known?

Like I said I didn’t pull a fast one... I asked in the showroom for them to confirm my mileage cap as I had forgotten and the paperwork wasn’t readily available to me to check myself.

I didn’t think something like this could be mistaken as I’m not asking them anything complex.

Fast Bug

13,108 posts

182 months

Thursday 8th November 2018
quotequote all
Ryanb132 said:
My original paperwork? I’m trying to find it but there’s no need now as I have been informed that “around 16k” was mistaken over the phone for “around 60k” by the salesman which is why I was lead to believe I took 20k a year out.
What total mileage your original agreement for? You must know as you signed the agreement?

If you're massively over the agreed mileage then I'm pretty sure you'll be on the hook for some kind of payment as the residual value of the car would be massively different for 3 years and 15k and 3 years an 60k. You'd need your original agreement as it will state it there. I don't think the blame for additional charges lays anywhere other than with you as you signed the agreement.

Ryanb132

Original Poster:

19 posts

86 months

Thursday 8th November 2018
quotequote all
SAS Tom said:
Ryanb132 said:
I asked in the audi showroom to remind me of my mileage cap as it was 3 years ago when I took out the car, they told me I had 60k miles which over 3 years 20k doesn’t sound unreasonable, I trusted they were correct.

The salesman apparently misheard the woman from Audi despite him telling her I had 55k on the clock and I now owe 3k in excess millage charge.

If I had have been told the correct value and the potential charge I would have kept the car.

I’m not trying to pull a fast one. I asked them to clarify a question I had and they provided me with false information which is now costing me.
You would have known you signed a contract for 5k miles a year when you got the car in the first place. You would have also known that you went over your agreed mileage for the first year within 4 months or the total mileage within the first year.

That isn’t something you would forget. If you were going to do 55k miles in 3 years why sign up for 16k miles?
Also “SAS” Tom, if you’re not here to contribute helpfully with facts, can you keep your opinions to yourself please as your opinions are redundant. Cheers for turning up though!

Ryanb132

Original Poster:

19 posts

86 months

Thursday 8th November 2018
quotequote all
Fast Bug said:
Ryanb132 said:
My original paperwork? I’m trying to find it but there’s no need now as I have been informed that “around 16k” was mistaken over the phone for “around 60k” by the salesman which is why I was lead to believe I took 20k a year out.
What total mileage your original agreement for? You must know as you signed the agreement?

If you're massively over the agreed mileage then I'm pretty sure you'll be on the hook for some kind of payment as the residual value of the car would be massively different for 3 years and 15k and 3 years an 60k. You'd need your original agreement as it will state it there. I don't think the blame for additional charges lays anywhere other than with you as you signed the agreement.
Fair enough, in future I’ll check the contract agreements. I just thought the salesman would have been reliable enough to get me the information. I didn’t see it to be such a hard task for them to do.

IanCress

4,409 posts

187 months

Thursday 8th November 2018
quotequote all
Thread here suggests that over mileage charges aren't enforceable when you VT after paying over 50% of the finance: https://forums.moneysavingexpert.com/showthread.ph...

You are massively over though (perhaps you forgot where you worked when you took out the original finance) so wouldn't be surprised if they put up a bit of a fight.