constant issues with Breitling, what should i expect?
Discussion
I have a 4 year old Chronomat GMT, It has now been back to Breitling 4 times under warranty.
1st year it was losing time, out of cosc certification
2nd year the same.
3rd year it kept stopping so they replaced the movement.
This year it has started stopping again, they have come back and said the rotor is sticking so it is not charging, but they don't know why, they asked permission to strip it down, I said yes obviously. I then phoned them back and asked if they would replace the watch as there is obviously something wrong, they were going to speak to a manager and call me back today. They didn't.
Given the constant issues what would you expect from them? This is my first expensive watch and bought it for my 40th.
Thanks.
1st year it was losing time, out of cosc certification
2nd year the same.
3rd year it kept stopping so they replaced the movement.
This year it has started stopping again, they have come back and said the rotor is sticking so it is not charging, but they don't know why, they asked permission to strip it down, I said yes obviously. I then phoned them back and asked if they would replace the watch as there is obviously something wrong, they were going to speak to a manager and call me back today. They didn't.
Given the constant issues what would you expect from them? This is my first expensive watch and bought it for my 40th.
Thanks.
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