Ebay not processing payment, but PayPal working elsewhere.
Ebay not processing payment, but PayPal working elsewhere.
Author
Discussion

MC Bodge

Original Poster:

29,743 posts

205 months

Sunday 2nd December 2018
quotequote all
I have bought 100s of items on EBay and never had a problem paying.

Yesterday my payment failed with PayPal, credit and debit cards. It is still not working today.

I have since paid another website with PayPal.

Has something changed with EBay?

The online eBay help chat was next to useless.

Jonboy_t

5,038 posts

213 months

Sunday 2nd December 2018
quotequote all
Check which email you’ve got linked to your account. I got hacked a while back and didn’t know until I sold something and the money didn’t turn up, despite being shown the receipt for payment! Could be similar maybe?

TooLateForAName

4,932 posts

214 months

Sunday 2nd December 2018
quotequote all
The only time I've had an issue like that was when I'd put a couple of things in the basket and tried to pay.
It turned out that the seller had them listed as instant payment needed and although I could put them in the basket the payment always failed.

Took a while to work out.

MC Bodge

Original Poster:

29,743 posts

205 months

Sunday 2nd December 2018
quotequote all
I've now managed to buy something else on Ebay with Paypal, so I'm not sure what's going on with the original item which will still not work. I've messaged the seller.

I have changed my passwords too.

Matt Cup

3,266 posts

134 months

Sunday 2nd December 2018
quotequote all
Could it have been a problem with the sellers PayPal rather than on your side?

MC Bodge

Original Poster:

29,743 posts

205 months

Sunday 2nd December 2018
quotequote all
Yes, I think it was. I've messaged them to tell them.