Computer wont start, think its the ram
Computer wont start, think its the ram
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Discussion

Benbay001

Original Poster:

5,895 posts

188 months

Wednesday 2nd January 2019
quotequote all
Ive had an ongoing issue where my computer wont boot.
I turn it on and it cycles for about 5 seconds of turning on before it goes off, then 5 seconds later it comes back on, and eventually it would start, but this time it never did.

Looking online it was suggested to remove a stick of ram, and this has worked.

The computer is quite old (2010 maybe?) but was powerful when new and still does everything i would expect of a pc.

The ram stick i have removed is a corsair cmz16gx3m2a1600c10.
It seems that 1600 mhz is very slow by modern standards. Would i be best splashing out the extra and getting an upgrade for both?

Also, is there something that could have caused this damage?

Thank you

Du1point8

22,966 posts

223 months

Wednesday 2nd January 2019
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8 years and have you ever cleaned out the internals of the computer or is it just 8 years of dirt and dust in there that could have got into the RAM slots?

SS2.

14,712 posts

269 months

Wednesday 2nd January 2019
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Have you tried moving the 'good' RAM into the 'bad' RAM slot ? Do this after hoovering the machine to get rid of any internal dust build up.

If it is the memory card which has gone, check online before purchasing a replacement / upgrade to ensure it will be compatible with the PC.

snuffy

13,466 posts

315 months

Wednesday 2nd January 2019
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Sounds more like the PSU to me. You can get problems on older ones if you turn the PC off and then fiddle around inside when the PSU is still hot. I've had that happen to me several years ago.

The problem with upgrading is that you'll struggle to find parts that are compatible, or if you do, they will cost more than a newer component.

At 8 years old I'd buy a new one.


captain_cynic

17,632 posts

126 months

Wednesday 2nd January 2019
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snuffy said:
Sounds more like the PSU to me.
PSU or overheating. If it were a RAM error you'd usually still be able to POST. If it's not even turning on it'll likely be a PSU or Motherboard problem.

Benbay001 said:
The ram stick i have removed is a corsair cmz16gx3m2a1600c10.
It seems that 1600 mhz is very slow by modern standards. Would i be best splashing out the extra and getting an upgrade for both?
1600MHz is fine. If you haven't upgraded a computer in 8 years then you're not really going for speed... But

snuffy said:
At 8 years old I'd buy a new one.
This.

You have to ask yourself if it's worth the time and hassle of trying to troubleshoot it rather than simply getting a new computer.

Benbay001

Original Poster:

5,895 posts

188 months

Wednesday 2nd January 2019
quotequote all
So it turns out its not the RAM.
I took the computer into work where I had space and tools and knowledgeable people to help me.

After the original post I turned the PC off and on again, just to check and the problem returned.

So its been narrowed down to CPU or something on the motherboard.

Im going to buy new of both, but am relatively clueless on how to spec them.

The PC as it stands has a Gigabyte GA z87 HD3 Motherboard
AMD r9 280x graphics card
Some sort of i5 processor (I can confirm later)
750w PSU
1tb hard driver
120gb SSD

Please help me spend my money.

ging84

9,548 posts

177 months

Wednesday 2nd January 2019
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Chances are an off the shelf pc on sale will give you more for your money than trying to restore your old pc

Benbay001

Original Poster:

5,895 posts

188 months

Wednesday 2nd January 2019
quotequote all
ging84 said:
Chances are an off the shelf pc on sale will give you more for your money than trying to restore your old pc
Really? A new motherboard and cpu is like £300.
A new PC that will last me another 6 years or so will be £1000

snuffy

13,466 posts

315 months

Wednesday 2nd January 2019
quotequote all
Changing the motherboard will be a world of hurt. Windows will most likely not boot because all sorts of hardware have changed (disk controller being the major one). It's not as simple as just swapping a new MB in and expecting it to work.

As suggested, an off the shelf new one is your best bet.

And you could buy a new MB and/or CPU and it still could be something else and which case you've bought them for nothing, spend hours on the thing and still it does not work.


S6PNJ

5,856 posts

312 months

Wednesday 2nd January 2019
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snuffy said:
Changing the motherboard will be a world of hurt. Windows will most likely not boot because all sorts of hardware have changed (disk controller being the major one). It's not as simple as just swapping a new MB in and expecting it to work.
I had similar issue with mine just before Christmas, wouldn't even get to the BIOS but if I removed the RAM, it would beep at me! Bought another motherboard/CPU combo (as I couldn't be sure which was at fault) and swapped everything over. Windows booted fine, MS Office said it wasn't happy but I went through the MS automated phone call malarky and all is now well. Mine was an 1155 motherboard, not that that should make any odds to the chance of success or not.

snuffy

13,466 posts

315 months

Wednesday 2nd January 2019
quotequote all
S6PNJ said:
snuffy said:
Changing the motherboard will be a world of hurt. Windows will most likely not boot because all sorts of hardware have changed (disk controller being the major one). It's not as simple as just swapping a new MB in and expecting it to work.
I had similar issue with mine just before Christmas, wouldn't even get to the BIOS but if I removed the RAM, it would beep at me! Bought another motherboard/CPU combo (as I couldn't be sure which was at fault) and swapped everything over. Windows booted fine, MS Office said it wasn't happy but I went through the MS automated phone call malarky and all is now well. Mine was an 1155 motherboard, not that that should make any odds to the chance of success or not.
Well, there we are then. Two different opinions - take your pick !

130R

7,124 posts

237 months

Wednesday 2nd January 2019
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A lot of companies do upgrade bundles (Overclockers UK for example, although they are aimed more high end at gamers) - this will generally include CPU, Motherboard, RAM and a CPU cooler, which you know will all work together. For value for money I would look at AMD Ryzen.

You will need to reinstall windows so backup anything you want to keep (also you will need to build it, which might be an issue if you have never done that before).

ging84

9,548 posts

177 months

Wednesday 2nd January 2019
quotequote all
Benbay001 said:
Really? A new motherboard and cpu is like £300.
A new PC that will last me another 6 years or so will be £1000
except you won't just need a new motherboard and cpu, if it's running windows and got an oem license, you'll need a license, thats £120.
Its probably got ddr3 memory, modern motherboards are ddr4, so if you want it to be up to date, you'll need to replace the memory too, so thats another £100 or so for 16gig.
If the HDD is old as the pc that is pretty close reaching the end of its life it certainly not something you can rely on to last another 6 years so better be replacing that while your at it, that's another £50
you've now looking at nearly £600

For £500 you can get a pretty decent pc



LuS1fer

43,566 posts

276 months

Wednesday 2nd January 2019
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I've had two computers do that and it was the CPU on both occasions. A Corsair 750 w solved it.

Benbay001

Original Poster:

5,895 posts

188 months

Saturday 5th January 2019
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Just an update.
I have ordered a new motherboard, cpu and ram.

ADMI CPU Motherboard Bundle: AMD Ryzen 5 2600 6 Core 3.9GHz with AMD Wraith Cooler, ASUS PRIME B450M-A
Corsair CMK16GX4M1A2400C16 Vengeance LPX 16 GB (1 x 16 GB) DDR4 2400 MHz

Plus a copy of windows.

To answer the previous suggestions of PSU, im 99% sure it isnt, as i tried two other power supplies and the problem persisted.

I managed to get the pc to boot the other day, so i have simple left it running as a short term solution.

Thanks for the suggestions.

Benbay001

Original Poster:

5,895 posts

188 months

Saturday 5th January 2019
quotequote all
Actually, one final question.

My current CPU runs over clocked, the new one doesnt.

Should i reuse my CPU cooler? or should i stick with the standard one?

ZesPak

26,164 posts

227 months

Saturday 5th January 2019
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Usually an aftermarket one is better, if it fits.

Just be sure you have some new thermal paste, watch a video on youtube on how to apply it.

snuffy

13,466 posts

315 months

Saturday 5th January 2019
quotequote all
ZesPak said:
Usually an aftermarket one is better, if it fits.

Just be sure you have some new thermal paste, watch a video on youtube on how to apply it.
And don't use too much paste. If you think "have I put enough on?" then you most likely have used too much !

snuffy

13,466 posts

315 months

Wednesday 23rd January 2019
quotequote all
snuffy said:
Changing the motherboard will be a world of hurt. Windows will most likely not boot because all sorts of hardware have changed (disk controller being the major one). It's not as simple as just swapping a new MB in and expecting it to work.
I'm going to have to take this back and change my mind !

I've actually just changed my motherboard and it worked fine.

I went from one of these:

https://www.gigabyte.com/Motherboard/GA-Z170N-Gami...

to one of these:

https://www.asrock.com/MB/Intel/H270%20Pro4/index....

When Windows booted it said it was updating various things (before it got to the desktop). When it started up it then said it was not activated. Re-entering the licence key fixed that one.

The only slight thing was that the old sound driver/application was loading on start up and it would not let me uninstall it. When I tried it came up with a error (I assume because it could not find the hardware). A big of googling and it seemed others had the same problem. I downloaded something that said it would uninstall stuff and it did.

So actually, it was a piece of piss !