Naming + shaming
Discussion
Getting ridiculous now - can’t write a review albeit negative about any company.
It’s getting to the stage where it will be the case of conversations going like so:
1: my Car brakes are squealing
2: what car is it - it’s known to be a common problem on some performance cars
1: it’s a 2009 ******** *********
(Mod edit: no naming or shaming)
2: bruh
It’s getting to the stage where it will be the case of conversations going like so:
1: my Car brakes are squealing
2: what car is it - it’s known to be a common problem on some performance cars
1: it’s a 2009 ******** *********
(Mod edit: no naming or shaming)
2: bruh
Pistonheader101 said:
Getting ridiculous now - can’t write a review albeit negative about any company.
It’s getting to the stage where it will be the case of conversations going like so:
1: my Car brakes are squealing
2: what car is it - it’s known to be a common problem on some performance cars
1: it’s a 2009 ******** *********
(Mod edit: no naming or shaming)
2: bruh
That is quite different to posting the facts that "store x is awful for customer service ... store staff are not knowledgable ...".It’s getting to the stage where it will be the case of conversations going like so:
1: my Car brakes are squealing
2: what car is it - it’s known to be a common problem on some performance cars
1: it’s a 2009 ******** *********
(Mod edit: no naming or shaming)
2: bruh
1. You have no definitive proof of this.
2. It is potentially defamatory.
3. PH has no way of confirming your facts one way or the other (and nor does it want to).
4. There is no way for the store's side of the story to be heard, not that PH wants to become the venue for a customer vs store argument.
If you'd followed the moderator edit lead and not named the business, you might have been in a position to provide the OP with some useful feedback from your experiences.
The naming and shaming rules have been upheld the same way here since the dawn of time, and the explanation of why this is so has not changed either. In fact, there's even a sticky thread telling you why.
jeremyc said:
Pistonheader101 said:
Getting ridiculous now - can’t write a review albeit negative about any company.
It’s getting to the stage where it will be the case of conversations going like so:
1: my Car brakes are squealing
2: what car is it - it’s known to be a common problem on some performance cars
1: it’s a 2009 ******** *********
(Mod edit: no naming or shaming)
2: bruh
That is quite different to posting the facts that "store x is awful for customer service ... store staff are not knowledgable ...".It’s getting to the stage where it will be the case of conversations going like so:
1: my Car brakes are squealing
2: what car is it - it’s known to be a common problem on some performance cars
1: it’s a 2009 ******** *********
(Mod edit: no naming or shaming)
2: bruh
1. You have no definitive proof of this.
2. It is potentially defamatory.
3. PH has no way of confirming your facts one way or the other (and nor does it want to).
4. There is no way for the store's side of the story to be heard, not that PH wants to become the venue for a customer vs store argument.
If you'd followed the moderator edit lead and not named the business, you might have been in a position to provide the OP with some useful feedback from your experiences.
The naming and shaming rules have upheld the same way here since the dawn of time, and the explanation of why this is so has not changed either. In fact, there's even a sticky thread telling you why.
jeremyc said:
Pistonheader101 said:
And how exactly would you know what the store/brand/company in question is without it having a name?
There's nothing to stop you providing general advice on this type of problem.For example the computer exchange company in question has a very different set of communication channels to that of say a high street retailer and thus the advice wouldn’t apply.
There has to be a happy medium somewhere between being able to review/give advice and the mod team being satisfied from a legal point of view?
Pistonheader101 said:
There has to be a happy medium somewhere between being able to review/give advice and the mod team being satisfied from a legal point of view?
There is. Don't make allegations about the named company or present as "facts" potentially defamatory information.IMHO there are too many around here wanting to use the large audience and reach of PH as leverage against companies rather than simply seeking advice.
In the example that triggered your post the OP could get the consumer advice he was looking for without having to name the store.
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