Trouble accessing innocent web sites
Discussion
Suddenly this morning I cannot access some sites.
So far its only autotrader and a Government page via a Google search. It's the same with Chrome or Edge. It just comes up as timed out.
I have tried to see if my Chrome is up to date and that just spools checking for updates.
It's the same on my computer and the phone, my computer tethers to the phone for broadband.
I've called O2 and they claim it's not them.
Any suggestions please (I'm not that tech savvy though I'm afraid)?
Ta.
So far its only autotrader and a Government page via a Google search. It's the same with Chrome or Edge. It just comes up as timed out.
I have tried to see if my Chrome is up to date and that just spools checking for updates.
It's the same on my computer and the phone, my computer tethers to the phone for broadband.
I've called O2 and they claim it's not them.
Any suggestions please (I'm not that tech savvy though I'm afraid)?
Ta.
Edited by PurpleMoonlight on Sunday 3rd February 09:35
If you're trying it on multiple devices and the only thing in common is the internet connection than it's likely the internet connection.
I'd be tempted to pop to the nearest "free wi-fi" and check you can get to those sites from there on your phone.
If you can, it's going to be something O2 related.
I'd be tempted to pop to the nearest "free wi-fi" and check you can get to those sites from there on your phone.
If you can, it's going to be something O2 related.
I hate to give the typical IT answer but I would also try switching the phone completely off and on so that it has to re-register with the O2 network.
I've found cellular networks can do weird random s
t.
Switch off tethering/wi-fi whilst you test too just so you can be sure you've tested it as nothing more than "a phone with a cellular data connection".
I've found cellular networks can do weird random s
t.Switch off tethering/wi-fi whilst you test too just so you can be sure you've tested it as nothing more than "a phone with a cellular data connection".
Could be a routing or DNS problem at the ISP, happens from time to time.
Call them, say you can't reach certain sites, and ask outright if there is a routing or DNS issue at the moment.
Do check beforehand that the sites you can't reach really are up, with https://downforeveryoneorjustme.com/
Call them, say you can't reach certain sites, and ask outright if there is a routing or DNS issue at the moment.
Do check beforehand that the sites you can't reach really are up, with https://downforeveryoneorjustme.com/
bhstewie said:
hstewie said: I hate to give the typical IT answer but I would also try switching the phone completely off and on so that it has to re-register with the O2 network.
I've found cellular networks can do weird random st.
Switch off tethering/wi-fi whilst you test too just so you can be sure you've tested it as nothing more than "a phone with a cellular data connection".
OMG I've found cellular networks can do weird random s
t.Switch off tethering/wi-fi whilst you test too just so you can be sure you've tested it as nothing more than "a phone with a cellular data connection".
That has actually worked.
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