Internet Speed Question

[Doofus]

I am at home, and doing a speed check on my internet. I have used Ookla on my phone, my tablet and my pc.

Why would my phone and tablet say download speed is 107 Mbps, while my pc says it's 7.4?

The phone and tablet say they're connecting to Virgin Media in Birmingham and the pc says it's connecting to Leicester. All three devices are connected to the same router and the same network, using wifi.

[Mr E]

PC connecting at different WiFi standard.
PC getting significantly worse signal, leading to a reduction in MCS.
PC running anti virus etc that slow transfer down.
Implementation of test application differs between devices.
Other.

[Luke.]

I dream of 7.4...

[anonymous-user]

Your PC wifi connection is poor, of you have an old 802.11b card / dongle in it.

[NDA]

If your PC is in the same room as your router, you could try hardwiring it and seeing if there's a difference.

[Doofus]

Sorry, for clarification, it was fine yesterday. Laptop is an 18 month old Dell Inspiron

Edited by Doofus on Monday 25th February 11:39

[chris285]

Reboot everything, check they are on the same wifi if your router has dual band as well

Test from same location as well of course, but as mentioned lots of factors could affect it

[Doofus]

chris285 said:

Reboot everything, check they are on the same wifi if your router has dual band as well

Test from same location as well of course, but as mentioned lots of factors could affect it

Done all of that

[Saleen836]

Strangely enough I caught an advert for BT broadband last night and noticed it now states 'download speed is to hub', I wonder if this is now their get out clause

[fat80b]

Saleen836 said:

Strangely enough I caught an advert for BT broadband last night and noticed it now states 'download speed is to hub', I wonder if this is now their get out clause

I don't see that they can really promise anything beyond the hub as it is down to the environment and/or device that is connected to the hub to make use of the performance that the hub can get.

Seems pretty fair to me.

[340600]

Check what wireless card is fitted to your PC and download the correct drivers for it. The generic drivers that are bundled with Windows are generally pap.

You may also need to create two separate networks on your router, one for 2.4Ghz and another for 5Ghz. It's possible that the PC is connecting to the slower/more congested frequency.

Edited by 340600 on Monday 25th February 17:52

[Doofus]

340600 said:

Check what wireless card is fitted to your PC and download the correct drivers for it. The generic drivers that are bundled with Windows are generally pap.

You may also need to create two separate networks on your router, one for 2.4Ghz and another for 5Ghz. It's possible that the PC is connecting to the slower/more congested frequency.

Edited by 340600 on Monday 25th February 17:52

As I said, it was working fine yesterday

[anonymous-user]

Doofus said:

340600 said:

Check what wireless card is fitted to your PC and download the correct drivers for it. The generic drivers that are bundled with Windows are generally pap.

You may also need to create two separate networks on your router, one for 2.4Ghz and another for 5Ghz. It's possible that the PC is connecting to the slower/more congested frequency.

Edited by anonymous-user on Monday 25th February 17:52

As I said, it was working fine yesterday

Between yesterday and today, it could have renegotiated a poor wifi connection. Or your neighbour has a new microwave.

[MintyScot]

Doofus said:

As I said, it was working fine yesterday

Everything works up until it doesn't anymore so you still need to test things lol.

I'm guessing that your on a full fibre service and that is why your mobile devices are getting 100+mbps. If you are expecting 100mbps then the focus is on the laptop.

You should have been supplied with an ethernet cable with your router so hopefully you can test your laptop with that to see if it s wireless issue with the laptop.

[Doofus]

I've tried it again today. My mobile devices are still connecting to Virgin in Birmingham. My laptop is now connecting to Wolcerhampton (yesterday it was Leocester), but the speed's ok again now.

Mobile 107 Mbps, laptop 88. Not perfect, but entirely sufficient.

Why would different devices on the same router connect to different ISP servers?

[RizzoTheRat]

I assume you haven't got a VPN running? I quite often forget that I've got the chrome plugin for my VPN connected.

[Doofus]

No VPN.

[nealeh1875]

Can i butt in and maybe ask about mine if anyone knows.

Again I pay for 100mb and when i speed test on my phone etc it seems okay,

But when i have done it on my PS4 it is getting 4mbps dload. Any ideas why?

[alorotom]

Saleen836 said:

Strangely enough I caught an advert for BT broadband last night and noticed it now states 'download speed is to hub', I wonder if this is now their get out clause

It is indeed. I have questioned the speed of our Fibre a couple of times as its supposed to be guaranteed at 120mbps and occasionally dips down to c.40mbps - however the speed test between BT and the Hub always clocks at 130mbps+.

Ive never challenged it mind as its always delivered what we need when need it across peak times etc...

[Flibble]

Doofus said:

Why would different devices on the same router connect to different ISP servers?

Because speedtest just uses a best guess approach for which server and different devices might guess differently. Try forcing them all to use the same server.

nealeh1875 said:

Can i butt in and maybe ask about mine if anyone knows.

Again I pay for 100mb and when i speed test on my phone etc it seems okay,

But when i have done it on my PS4 it is getting 4mbps dload. Any ideas why?

Sony's servers might be slow. PS4 might have a poor connection. Many things really.