Lg 4k Oled 55 inch tv image burn, can it be lessened?
Lg 4k Oled 55 inch tv image burn, can it be lessened?
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robbocop33

Original Poster:

1,207 posts

138 months

Monday 11th March 2019
quotequote all
Bought an Lg oled smart tv, it was used. It looked great in the guy's house, he showed a lot of different images on the screen, none showing any image burn issues.
So after getting it home, only when the conditions/colour combinations are right to show image burn issues, there they are!
It's really annoying and don't show up all the time. The guy i bought it off had had it from new, so he must have had something on for a few hours to cause the burn, it's a red circular symbol(On closer inspection it's a 'pause' symbol, which would make sense) and there's faint strips along the bottom of the screen, which are not so visible.
Since it seems to be so common i've never really wanted to get on to the guy about it.
Is there anything that can be done to lessen the image i see burned?Here's a pic, red circle on the left.
Thanks!

Edited by robbocop33 on Monday 11th March 08:53


Edited by robbocop33 on Monday 11th March 08:55

Camelot1971

2,863 posts

197 months

Monday 11th March 2019
quotequote all
Nothing you can do about it and warranty won't cover it sadly. This is why I would never buy an OLED.

robbocop33

Original Poster:

1,207 posts

138 months

Monday 11th March 2019
quotequote all
Camelot1971 said:
Nothing you can do about it and warranty won't cover it sadly. This is why I would never buy an OLED.
Well that answers that then! :-)

anonymous-user

85 months

Monday 11th March 2019
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A lot of OLEDS have an option to "refresh" the pixels where it tries to lessen the problem. I think mostly you can't see the image retention unless you have a single colour slab in the screen. Prob best to forget about it :-)

I have an OLED LG 65" - it is stunning - having true blacks is priceless. Enough so that I'm not worrying about image retention.

Bullitt Five-Oh

876 posts

98 months

Monday 11th March 2019
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Camelot1971 said:
Nothing you can do about it
Can you not try to reverse burn in, like we used to do with plasmas (since it's a similar kind of situation)?

GrumpyTwig

3,354 posts

188 months

Monday 11th March 2019
quotequote all
Bullitt Five-Oh said:
Camelot1971 said:
Nothing you can do about it
Can you not try to reverse burn in, like we used to do with plasmas (since it's a similar kind of situation)?
The TV will have built in tools for that. They also are pretty aggressive on screen savers and turning into standby mode to prevent burn in.

The problem is if they're display models that have sat running the same video loop or logos, probably like OPs TV or have just been abused and not left with the default screen saver options enabled then that's what happens.

There's been some extensive tests done to show it's over played but if you look after the TV you'll not get burn in.

Bullitt Five-Oh

876 posts

98 months

Monday 11th March 2019
quotequote all
GrumpyTwig said:
Bullitt Five-Oh said:
Camelot1971 said:
Nothing you can do about it
Can you not try to reverse burn in, like we used to do with plasmas (since it's a similar kind of situation)?
The TV will have built in tools for that. They also are pretty aggressive on screen savers and turning into standby mode to prevent burn in.

The problem is if they're display models that have sat running the same video loop or logos, probably like OPs TV or have just been abused and not left with the default screen saver options enabled then that's what happens.

There's been some extensive tests done to show it's over played but if you look after the TV you'll not get burn in.
Yeah but you can always try and create a negative of a burn-in image and then leave the telly on overnight for many nights potentially (obviously you would need to connect it to a computer). I managed to fix my plasmas many times by doing that. OLED's shouldn't be that much different?

robbocop33

Original Poster:

1,207 posts

138 months

Monday 11th March 2019
quotequote all
GrumpyTwig said:
The TV will have built in tools for that. They also are pretty aggressive on screen savers and turning into standby mode to prevent burn in.

The problem is if they're display models that have sat running the same video loop or logos, probably like OPs TV or have just been abused and not left with the default screen saver options enabled then that's what happens.

There's been some extensive tests done to show it's over played but if you look after the TV you'll not get burn in.
I'e heard there are built in tools, haven't loked into that yet, or if i did, i wouldn't know what to look for!

Lazadude

1,740 posts

192 months

Monday 11th March 2019
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I've got a B7, in the menu there's a whole slew of anti-burn in stuff.

The one you want is pixel refresher and it runs for hours overnight.

The other option is running this (clicky) YT video on full screen for a couple nights.

robbocop33

Original Poster:

1,207 posts

138 months

Monday 11th March 2019
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Can't see any pixel refresh options in my picture settings. I'lll try running that youtube video later.

Camelot1971

2,863 posts

197 months

Monday 11th March 2019
quotequote all
The trouble is, once you know it's there (a bit like DSE), you can't help but keep looking at it.

You won't be able to age the other pixels so they are all even. Hopefully you can find a way to lessen it, but it's not right that you have to "baby" a TV in order to preserve the pixels. I use my LED TV for PC and gaming, and quite often just have the static Windows background on. OLED would be a nightmare. Or if you watch the same channel with a logo in the corner all the time.

Of course, OLEDs have great picture quality, but I think the next big thing will be micro LED, which should hopefully give the benefits of LED and OLED.

gizlaroc

17,251 posts

255 months

Monday 11th March 2019
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robbocop33 said:
Can't see any pixel refresh options in my picture settings. I'lll try running that youtube video later.
Picture settings.

OLED Panel Settings

Clear Panel Noise.




Run that for a few times and it will probably clear it.

I watch Sky News pretty much all day and never have any screen burn, occasional retention but that goes after watching something else for a few minutes.


I run mine with OLED Light on 100 and Contrast on 80 as well.

robbocop33

Original Poster:

1,207 posts

138 months

Tuesday 12th March 2019
quotequote all
gizlaroc said:
Picture settings.

OLED Panel Settings

Clear Panel Noise.




Run that for a few times and it will probably clear it.

I watch Sky News pretty much all day and never have any screen burn, occasional retention but that goes after watching something else for a few minutes.


I run mine with OLED Light on 100 and Contrast on 80 as well.
I don't have the 'oled panel settings' option.
This is all i have below, in the'user guide' section when i press the 'home' button i can see 'noise' mentioned but it's not a clickable option.


fourstardan

6,617 posts

175 months

Tuesday 12th March 2019
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I've got the OLED 55 and this is a bit worrying!


Chamon_Lee

3,948 posts

178 months

Tuesday 12th March 2019
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fourstardan said:
I've got the OLED 55 and this is a bit worrying!
I think they screen burn takes some serious abuse. I have 2017 model and its on at least a few hours everyday. Plenty of channels have their logo at the bottom and I have yet to have anything.

The OPs image would only be caused by day after day abuse for hours on end from my experience. I know early adopters of OLED TVs were more prone to it but anything in the next 2-3 years I think not

davek_964

11,372 posts

206 months

Tuesday 12th March 2019
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Chamon_Lee said:
fourstardan said:
I've got the OLED 55 and this is a bit worrying!
I think they screen burn takes some serious abuse. I have 2017 model and its on at least a few hours everyday. Plenty of channels have their logo at the bottom and I have yet to have anything.

The OPs image would only be caused by day after day abuse for hours on end from my experience. I know early adopters of OLED TVs were more prone to it but anything in the next 2-3 years I think not
+1. I've had a 65" OLED since Nov 2016 - the picture is still absolutely stunning and I have zero screen burn.

Maybe the OPs TV is old enough that they suffered more, but even so - I think there was a large degree of user error by the PO to achieve that.

Jurgen

236 posts

186 months

Tuesday 12th March 2019
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I’ve bought a 55” 1080p OLED tv in januari 2016 and have used if for normal tv viewing, movies, netflix and also quite a bit of gaming and has been fine. I’ve had 3 Panasonic Plasma tv’s before that and 2 of those were terrible with burn-in (actually got a refund on 2 of them!).

Since a month or so I’ve got a new 65E8 4K OLED tv and has been fine so far as well. I’m sure they can burn-in when you always have the same logo on the screen of play the same games for hours on end, but they aren’t nearly as bad as most plasma tv’s. The picture quality is simply superb!

robbocop33

Original Poster:

1,207 posts

138 months

Tuesday 12th March 2019
quotequote all
davek_964 said:
+1. I've had a 65" OLED since Nov 2016 - the picture is still absolutely stunning and I have zero screen burn.

Maybe the OPs TV is old enough that they suffered more, but even so - I think there was a large degree of user error by the PO to achieve that.
Tv is 2 and a half years old, guy i bought it off had it from new, so it must be a fault on his behalf.

gizlaroc

17,251 posts

255 months

Tuesday 12th March 2019
quotequote all
With an OLED you mustn't turn it off at the mains, after you turn it off it does a clean, but it needs to be in standby.

For a start I would put the picture settings on Normal, not ECO, set the contrast to 100 and then set the OLED light to around 65-80ish.

Watch some TV for a few days and I bet that retention has gone.

robbocop33

Original Poster:

1,207 posts

138 months

Tuesday 12th March 2019
quotequote all
gizlaroc said:
With an OLED you mustn't turn it off at the mains, after you turn it off it does a clean, but it needs to be in standby.

For a start I would put the picture settings on Normal, not ECO, set the contrast to 100 and then set the OLED light to around 65-80ish.

Watch some TV for a few days and I bet that retention has gone.
Contrast was at 100 already, oled light is at 80,and it was in eco mode, its now on standard user.