OC.exe virus help.
Author
Discussion

anonymous-user

Original Poster:

85 months

Friday 29th March 2019
quotequote all
Just done a scan of my dad’s Win 7 hard drive and the anti virus software has found a file called oc.exe that it cannot delete.

Anyone know how to get rid of this thing?

Cheers!

Order66

6,740 posts

280 months

Friday 29th March 2019
quotequote all
It won't be able to delete because the file is open.

Options:
1. open task manager and kill the program, then get AV to delete
2. start in safe mode then run the AV
3. Clean install and upgrade to windows 10 (not taking the piss, windows 7 is now fundamnetally unsecure)

TonyRPH

13,549 posts

199 months

Friday 29th March 2019
quotequote all
Order66 said:
<snip>
3. Clean install and upgrade to windows 10 (not taking the piss, windows 7 is now fundamnetally unsecure)
No, Windows 7 is fine at the moment.

Support for Windows 7 ends in January 2020, however it'll likely be secure for a while after that (just in the same way XP was after support ended).

OP, just download Hitman Pro and run that https://www.hitmanpro.com/en-us/hmp.aspx

There is a free 30 day trial, and you'll have to supply an email address, however it's a Sophos product so quite trustworthy.




shtu

4,600 posts

177 months

Friday 29th March 2019
quotequote all

anonymous-user

Original Poster:

85 months

Friday 29th March 2019
quotequote all
Cheers guys! I’ll work my way down the list from simplest to most difficult and see how we go.

anonymous-user

Original Poster:

85 months

Friday 29th March 2019
quotequote all
Weirdly it’s not listed in task manager!

anonymous-user

Original Poster:

85 months

Friday 29th March 2019
quotequote all
I’ve found the file in windows explorer and it says it’s the Ask Installer from Ask.com?

TonyRPH

13,549 posts

199 months

Friday 29th March 2019
quotequote all
garyhun said:
Weirdly it’s not listed in task manager!
That's because it will run as differing names after each reboot.

Additionally, it could be called some 'random string of characters.exe' on disk but identify as something else in task manager - or even hide itself in the case of a rootkit.

Process Explorer might show more info.

But seriously, stop messing around and just run HitmanPro - I'm fairly certain it'll fix your issue. I'll bet my 20+ years IT experience on it....


anonymous-user

Original Poster:

85 months

Friday 29th March 2019
quotequote all
TonyRPH said:
garyhun said:
Weirdly it’s not listed in task manager!
That's because it will run as differing names after each reboot.

Additionally, it could be called some 'random string of characters.exe' on disk but identify as something else in task manager - or even hide itself in the case of a rootkit.

Process Explorer might show more info.

But seriously, stop messing around and just run HitmanPro - I'm fairly certain it'll fix your issue. I'll bet my 20+ years IT experience on it....
Roger that! I shall run HitmanPro!

anonymous-user

Original Poster:

85 months

Sunday 31st March 2019
quotequote all
Tony and others,

Thanks for the advice. HitmanPro got rid of loads of rubbish including the .exe malware in about 10 minutes.

Very impressed and Dad very happy!

TonyRPH

13,549 posts

199 months

Sunday 31st March 2019
quotequote all
garyhun said:
Tony and others,

Thanks for the advice. HitmanPro got rid of loads of rubbish including the .exe malware in about 10 minutes.

Very impressed and Dad very happy!
thumbup

alfie2244

11,292 posts

219 months

Sunday 31st March 2019
quotequote all
garyhun said:
Tony and others,

Thanks for the advice. HitmanPro got rid of loads of rubbish including the .exe malware in about 10 minutes.

Very impressed and Dad very happy!
Me too.........many thanks.

bitchstewie

68,401 posts

241 months

Sunday 31st March 2019
quotequote all
garyhun said:
Tony and others,

Thanks for the advice. HitmanPro got rid of loads of rubbish including the .exe malware in about 10 minutes.

Very impressed and Dad very happy!
If you've not already done so I'd suggest checking passwords to ensure anything it found mean any sensitive data is any more compromised than it may already be.

anonymous-user

Original Poster:

85 months

Sunday 31st March 2019
quotequote all
bhstewie said:
garyhun said:
Tony and others,

Thanks for the advice. HitmanPro got rid of loads of rubbish including the .exe malware in about 10 minutes.

Very impressed and Dad very happy!
If you've not already done so I'd suggest checking passwords to ensure anything it found mean any sensitive data is any more compromised than it may already be.
Luckily the only thing he has a password for is his hotmail account. He does nothing like banking etc online.