Binning sky q wifi
Author
Discussion

Trustmeimadoctor

Original Poster:

14,373 posts

186 months

Monday 6th May 2019
quotequote all
Now then have had sky q since about the first month and tbh the wifi has always had issues especially the 5g 2.4 is ok ish one of the main issues is i have the router and sky box are right next to each other so not very meshy.

House is only about 170sqm but currently get dropout and bandwidth issues in the other 3 corners of the house

Soo what should i look at? i dont mind ditching the q router

DoctorX

8,274 posts

198 months

Monday 6th May 2019
quotequote all
I’ve just bought those BT Whole Home WiFi discs and have plugged into my Virgin router. Full speed all over my three storey house - very impressed. A doddle to set up and juniors WiFi on any or all of his devices can be controlled from my phone. He’s not impressed but I very much am.

ETA my router was 2.4 or 5 not both. Now, I see my devices are connected with a mixture of the two. Cool.

anonymous-user

85 months

Monday 6th May 2019
quotequote all
Ive has a sky q wired up acting as an access point and it wasn't at all bad. I did split off the 2.4 from the 5Ghz channels with a simple renaming job
TP Link do some decent kit at reasonable price points

Trustmeimadoctor

Original Poster:

14,373 posts

186 months

Monday 6th May 2019
quotequote all
tbh the 5 was that bad i disabled it! the bt ones seem cheap really seems they arnt that fast but should be fast enough

DoctorX

8,274 posts

198 months

Monday 6th May 2019
quotequote all
Trustmeimadoctor said:
tbh the 5 was that bad i disabled it! the bt ones seem cheap really seems they arnt that fast but should be fast enough
I’ve got around 100 Mbps all over the house whereas I only got that near the router previously. Plenty fast enough for me.

xof

55 posts

102 months

Monday 6th May 2019
quotequote all
As above

Get your q system wired if possible, I know it’s meant to be wireless but you can’t beat a cable

Then look at poe access points.

AJB88

15,977 posts

202 months

Monday 6th May 2019
quotequote all
I've got the Google Wifi system hooked up around the house, only got the 2 units but works well for me.

phil-sti

2,983 posts

210 months

Monday 6th May 2019
quotequote all
I’ve just added an access point to the q system wired into the hub. I just leave the sky network for the q boxes and everything else goes through the access point.

SidJames

1,399 posts

264 months

Monday 6th May 2019
quotequote all
Sky works well for me. 100m 2 footprint but solid brick and concrete floors everywhere. I do have a couple of range extenders, but there is around 3 feet of solid brick between me and the router in places.

RZ1

4,513 posts

237 months

Wednesday 8th May 2019
quotequote all
I spent a year with sky Wi-fi and then gave up, found I was constantly having to reboot the q boxes.
I moved to BT and bought a 3 pack of the Tenda M6 mesh boxes. Been great for the last 3 months.
I pay for the upto 67mbps service and tend to average around 58mbps down and 16mbps up around the house.
Only place where that drops is the shed at the bottom of a 50 metre garden, the tenda box in the shed has only a yellow good connection and speeds are around 30/12 mbps

RLK500

917 posts

283 months

Wednesday 8th May 2019
quotequote all
I recently had SKY Q installed and the wi-fi connectivity was very flaky. I have a Plusnet copper connection and Draytek Router. I created separate SSID's for SKY and general wi-fi, which seemed to help, but the boxes still dropped the connection far too often (Internet access from Tablet/Phone/Lappy were all fine).

In the end I decided to try Powerline connectors (I tested a cabled connection across the living room floor first and found it was faultless), these resolved the issue and the connectivity has been solid since I installed them about month and half ago. The Main Sky box and the Router are connected via Powerline, the mini Sky box upstairs connects over the Mesh network. It seems that if the main sky box is experiencing issues with connectivity, any Mesh connected device come out in sympathy.

Seems to be a major gripe with SKY Q. Their Forums are full of complaints.