Apple Pencil Not Working
Author
Discussion

shopper150

Original Poster:

1,583 posts

225 months

Tuesday 7th May 2019
quotequote all
My Apple Pencil (version 1) has stopped working. It’s not being detected via Bluetooth or when I plug it in.

Does anyone have any suggestions on how this might be resolved? I just want to eliminate other possibilities before concluding that the Pencil is dead!

CoolHands

23,679 posts

226 months

Tuesday 7th May 2019
quotequote all
Restarted your device? (Ipad or whatever)

shopper150

Original Poster:

1,583 posts

225 months

Wednesday 8th May 2019
quotequote all
CoolHands said:
Restarted your device? (Ipad or whatever)
Yes. I’ve also updated the iOS software on the iPad

james_tigerwoods

16,347 posts

228 months

Wednesday 8th May 2019
quotequote all
I had this exact same problem - Had it 18 months and it just wouldn't come on or do anything. I took it to the Apple store to be told that "it's out of warranty, but they'd have a look and see what they can see".

They plugged it in to one of their iPad minis and **presto** it started working and is still working now...

Have you got another iPad you can try plugging it in to?

shopper150

Original Poster:

1,583 posts

225 months

Wednesday 8th May 2019
quotequote all
james_tigerwoods said:
I had this exact same problem - Had it 18 months and it just wouldn't come on or do anything. I took it to the Apple store to be told that "it's out of warranty, but they'd have a look and see what they can see".

They plugged it in to one of their iPad minis and **presto** it started working and is still working now...

Have you got another iPad you can try plugging it in to?
OK that worked!

Thanks!!