What Porsche GB allow for paint protection...
What Porsche GB allow for paint protection...
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Discussion

DJMC

Original Poster:

3,586 posts

127 months

Wednesday 29th May 2019
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I asked PGB:

"If I buy a new Porsche and have paint protection film applied, either to the whole car or specific areas, how does the application affect my paint/corrosion warranty during the initial warranty period and then during any extended warranty period?

Similarly, if instead I apply a paint protection treatment such as Gtechniq crystal serum, how does that affect any warranty for paint/corrosion?"


They replied:

"The vehicle must be treated according to the “Vehicle Care Instructions” in your Driver's Manual to maintain the paint and long-term warranty.

Any products applied to your vehicle need to be Porsche Approved and applied to the Porsche standard to not impact your warranty, for further information on this matter the Service department of your local centre would be able to advise you.

The Service department can advise you regarding the potential protection coats that could be applied and can answer any further questions you may have regarding this."


I asked this question after my OPC service dept. approved my Zunsport grilles in 2017, for an extended warranty, then failed them ten days ago, for an extended warranty. See: https://www.pistonheads.com/gassing/topic.asp?h=0&...

So, no point in asking your OPC any warranty connected question at all to my mind! wobble

stebbo

100 posts

123 months

Wednesday 29th May 2019
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Apart from PPF, they wouldn’t know what wax or ceramic had applied anyway. Once it is on the paintwork there is no way of testing.

I know in Reading they offer a PPF service anyway

frayz

2,807 posts

183 months

Wednesday 29th May 2019
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Interestingly enough,

I've seen it in writing from an OPC to a friend who was offered a conditional slot for a 991.2 GT3.
Included in their list of outrageous conditions for teh purchase was that the car be PPF'd from new and that they would be given first refusal to buy it back should the owner wish to sell.

Glad my Porsche is well out of warrenty to be honest. Cant be arsed with the BS, and appears the warrenty isnt worth the paper its written on.

DJMC

Original Poster:

3,586 posts

127 months

Wednesday 29th May 2019
quotequote all
frayz said:
Interestingly enough,

I've seen it in writing from an OPC to a friend who was offered a conditional slot for a 991.2 GT3.
Included in their list of outrageous conditions for teh purchase was that the car be PPF'd from new and that they would be given first refusal to buy it back should the owner wish to sell.

Glad my Porsche is well out of warrenty to be honest. Cant be arsed with the BS, and appears the warrenty isnt worth the paper its written on.
Like the replacement battery BS for example? Apart from the cost of extending the warranty you're then forced into double/treble the cost for consumables compared to going the indy route.

Cheib

25,092 posts

199 months

Wednesday 29th May 2019
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I honestly don’t know why people complain about the battery....if you buy something that requires a battery and use one that isn’t to the manufacturers spec why should you expect that company to honour the warranty if an electrical fault occurs ? Porsche have zero control over the specification of that battery. Apple won’t even allow their employees to service a phone with a replacement battery...

jonttt

686 posts

195 months

Thursday 30th May 2019
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I bought my bgts with 6 months original warranty remaining and then 2 years Porsche used warranty. The car was sold with PPF applied. The dealer had no idea who or when it was appled.

PaulD86

1,820 posts

150 months

Thursday 30th May 2019
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Cheib said:
I honestly don’t know why people complain about the battery....if you buy something that requires a battery and use one that isn’t to the manufacturers spec why should you expect that company to honour the warranty if an electrical fault occurs ? Porsche have zero control over the specification of that battery. Apple won’t even allow their employees to service a phone with a replacement battery...
Yes but Porsche could sell a decent battery and not charge triple the cost of one that's actually any good for the privilege. It is taking the p. My OPC even wanted to charge me £150 to fit the crap Porsche battery. After being told I'd nip up on my lunch hour and do it myself if that was their charge they suddenly decided they could fit it for free.

stebbo

100 posts

123 months

Thursday 30th May 2019
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frayz said:
Interestingly enough,

I've seen it in writing from an OPC to a friend who was offered a conditional slot for a 991.2 GT3.
Included in their list of outrageous conditions for teh purchase was that the car be PPF'd from new and that they would be given first refusal to buy it back should the owner wish to sell.

Glad my Porsche is well out of warrenty to be honest. Cant be arsed with the BS, and appears the warrenty isnt worth the paper its written on.
The PPf is hard to avoid if they control who they sell it to. But I doubt they could get any court to agree to uphold a contract that has such a restrictive clause as you must sell it back to the OPC.

Edited by stebbo on Thursday 30th May 15:28

JasonSteel

587 posts

120 months

Thursday 30th May 2019
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jonttt said:
I bought my bgts with 6 months original warranty remaining and then 2 years Porsche used warranty. The car was sold with PPF applied. The dealer had no idea who or when it was appled.
same here - mine came with full body PPF from OPC with warranty.

drjdog

345 posts

94 months

Friday 31st May 2019
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stebbo said:
The PPf is hard to avoid if they control who they sell it to. But I doubt they could get any court to agree to uphold a contract that has such a restrictive clause as you must sell it back to the OPC.

Edited by stebbo on Thursday 30th May 15:28
I'd imagine you could sell it to whoever you wanted, but try getting another GT from that OPC.

AW10

4,627 posts

273 months

Monday 3rd June 2019
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jonttt said:
I bought my bgts with 6 months original warranty remaining and then 2 years Porsche used warranty. The car was sold with PPF applied. The dealer had no idea who or when it was appled.
same here. they did remove and bin the Zunsport grills though.

Cheib

25,092 posts

199 months

Monday 3rd June 2019
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Going back to the OP’s original post....MY 991.2 GT3 has PPF, installer was recommended by the OPC so I think they’d really struggle to make that an issue for the warranty.

DJMC

Original Poster:

3,586 posts

127 months

Tuesday 4th June 2019
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Cheib said:
Going back to the OP’s original post....MY 991.2 GT3 has PPF, installer was recommended by the OPC so I think they’d really struggle to make that an issue for the warranty.
That's fine. Do you have the recommendation in writing from your OPC? In my Zunsport case, all the OPC staff, including the DP, have left since 2017 when the OPC agreed the grilles for extended warranty. The OPC still admit they're in the frame under the 2017 2 year warranty if anything goes wrong, but another OPC may not do the same.

My concern with PPF is where it's applied by someone remote from the OPC network. That's when the real fun could happen if there's a bodywork claim.

Cheib

25,092 posts

199 months

Tuesday 4th June 2019
quotequote all
DJMC said:
Cheib said:
Going back to the OP’s original post....MY 991.2 GT3 has PPF, installer was recommended by the OPC so I think they’d really struggle to make that an issue for the warranty.
That's fine. Do you have the recommendation in writing from your OPC? In my Zunsport case, all the OPC staff, including the DP, have left since 2017 when the OPC agreed the grilles for extended warranty. The OPC still admit they're in the frame under the 2017 2 year warranty if anything goes wrong, but another OPC may not do the same.

My concern with PPF is where it's applied by someone remote from the OPC network. That's when the real fun could happen if there's a bodywork claim.
I do from the Sales Exec. Not thought about it to be honest but it’s a good point.

DJMC

Original Poster:

3,586 posts

127 months

Tuesday 4th June 2019
quotequote all
Cheib said:
I do from the Sales Exec. Not thought about it to be honest but it’s a good point.
Keep it safe!

wink

AW10

4,627 posts

273 months

Tuesday 4th June 2019
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And isn't there a subtle but important difference between the terms of the new car warranty and the terms of the extended (insurance backed) warranty?

Under the new car warranty Porsche would have to prove that what you did caused the issue whereas under the extended warranty they can take a much harder line and say modification --> void?

NBTBRV8

2,064 posts

232 months

Wednesday 5th June 2019
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I know this is a UK based question and I am in Australia, but I had it applied to my Cayman new and the dealer had no issue when it had to be inspected for a warranty extension. I have since bought a 911 used and the car was fully covered from new and the dealer (different one to the above) sold it to me with an extended warranty, no issues and they even spruked it.

DJMC

Original Poster:

3,586 posts

127 months

Wednesday 5th June 2019
quotequote all
AW10 said:
And isn't there a subtle but important difference between the terms of the new car warranty and the terms of the extended (insurance backed) warranty?

Under the new car warranty Porsche would have to prove that what you did caused the issue whereas under the extended warranty they can take a much harder line and say modification --> void?
Yes, you are quite correct. Someone on my grilles thread spotted a 911 for sale at an OPC with Zunsport grilles fitted. I phoned to ask how they could offer a warranty when mine had been refused and they used this difference as the get out.

Roadrunner996

212 posts

200 months

Wednesday 5th June 2019
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A few years ago my local OPC confirmed to me that as long as body panels hadn't been removed to fit film behind then it wasn't an issue. My car also had grill covers fitted to protect the rads and it was granted (I was sold !!) an extended warranty.

DJMC

Original Poster:

3,586 posts

127 months

Thursday 6th June 2019
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Roadrunner996 said:
A few years ago my local OPC confirmed to me that as long as body panels hadn't been removed to fit film behind then it wasn't an issue. My car also had grill covers fitted to protect the rads and it was granted (I was sold !!) an extended warranty.
Me too, but the same OPC has now said no to grilles for a further warranty extension. See my other thread.