Interview or lack of
Author
Discussion

George Smiley

Original Poster:

5,048 posts

104 months

Friday 21st June 2019
quotequote all
Bit of a rant.

If you have a phone interview set up with a candidate, make sure you call them at the set time.

Previous meeting running over? Leave, call at set time.

Emergency you need to deal with? Personally inform or arrange someone to tell the candidate.

There are no excuses.


Jasandjules

71,983 posts

252 months

Friday 21st June 2019
quotequote all
Many employers will consider anyone wanting an interview to be insufficiently important enough to take the necessary and appropriate steps to notify a candidate of such an issue.

dibblecorse

7,350 posts

215 months

Friday 21st June 2019
quotequote all
George Smiley said:
Bit of a rant.

If you have a phone interview set up with a candidate, make sure you call them at the set time.

Previous meeting running over? Leave, call at set time.

Emergency you need to deal with? Personally inform or arrange someone to tell the candidate.

There are no excuses.
Good luck with that attitude ......

George Smiley

Original Poster:

5,048 posts

104 months

Friday 21st June 2019
quotequote all
Jasandjules said:
Many employers will consider anyone wanting an interview to be insufficiently important enough to take the necessary and appropriate steps to notify a candidate of such an issue.
You would hope.

George Smiley

Original Poster:

5,048 posts

104 months

Friday 21st June 2019
quotequote all
dibblecorse said:
George Smiley said:
Bit of a rant.

If you have a phone interview set up with a candidate, make sure you call them at the set time.

Previous meeting running over? Leave, call at set time.

Emergency you need to deal with? Personally inform or arrange someone to tell the candidate.

There are no excuses.
Good luck with that attitude ......
As a prospective employer, it speaks volumes if you cannot at the very least offer a basic level of professionalism.

Good luck with my attitude? It takes seconds to let someone know you’re either running late or have to cancel. Candidates put themselves out, what’s wrong with reciprocating?

dibblecorse

7,350 posts

215 months

Friday 21st June 2019
quotequote all
George Smiley said:
dibblecorse said:
George Smiley said:
Bit of a rant.

If you have a phone interview set up with a candidate, make sure you call them at the set time.

Previous meeting running over? Leave, call at set time.

Emergency you need to deal with? Personally inform or arrange someone to tell the candidate.

There are no excuses.
Good luck with that attitude ......
As a prospective employer, it speaks volumes if you cannot at the very least offer a basic level of professionalism.

Good luck with my attitude? It takes seconds to let someone know you’re either running late or have to cancel. Candidates put themselves out, what’s wrong with reciprocating?
You have no idea whats going on at the other end of the process, and to think that there is an infallible person out there is setting yourself up for disappointment.

Candidates also don't turn up, get delayed, ghost recruiters, its part of dealing with people, st happens, if you are this highly strung it will come across.

Kermit power

29,622 posts

236 months

Friday 21st June 2019
quotequote all
dibblecorse said:
George Smiley said:
dibblecorse said:
George Smiley said:
Bit of a rant.

If you have a phone interview set up with a candidate, make sure you call them at the set time.

Previous meeting running over? Leave, call at set time.

Emergency you need to deal with? Personally inform or arrange someone to tell the candidate.

There are no excuses.
Good luck with that attitude ......
As a prospective employer, it speaks volumes if you cannot at the very least offer a basic level of professionalism.

Good luck with my attitude? It takes seconds to let someone know you’re either running late or have to cancel. Candidates put themselves out, what’s wrong with reciprocating?
You have no idea whats going on at the other end of the process, and to think that there is an infallible person out there is setting yourself up for disappointment.

Candidates also don't turn up, get delayed, ghost recruiters, its part of dealing with people, st happens, if you are this highly strung it will come across.
I'm with the OP on this, and all the more so for an interview.

If I'm going to meet someone on the hour, I'll be there at five to. If I know by ten to that I'm not going to make it, I'll call or at least text to apologise. There is very little excuse for tardiness - it just shows poor preparation skills - and absolutely none whatsoever for not communicating when you're going to be late.

I love working with clients around the Med, but I really have to actively tell myself not to start getting wound up until they're at least ten minutes late for a Webex! hehe

Rude-boy

22,227 posts

256 months

Friday 21st June 2019
quotequote all
I'm sort of with the OP on this.

To be honest those that seem to think there is nothing wrong in the employer's lack of common curtsy suggests a significant level of over inflated ego.

I have been late to collect an interviewee due to being stuck on a client call. The very first thing I did was apologize for running late, just as i do if the same happens for clients.

I have had scheduled calls before that have had to be delayed due to previous running over - an email whilst on the call at least shows a reasonable attempt at apology at the time and that you will get back to them as soon as you can once you are done on what you are doing.


It is not being overly demanding, or precious, it is about common curtsy and human interaction. Those that do not feel the need to display this are the ones who should get over their own self importance.


Rude-boy

22,227 posts

256 months

Friday 21st June 2019
quotequote all
Jasandjules said:
Many employers will consider anyone wanting an interview to be insufficiently important enough to take the necessary and appropriate steps to notify a candidate of such an issue.
My bold.

Those are not people i would chose to work for.

It's almost like saying it's fine to barge past the office cleaner on your way out because they are only the cleaner. Nope, it just marks you out as a knob and makes you a target.


dibblecorse

7,350 posts

215 months

Friday 21st June 2019
quotequote all
Rude-boy said:
I'm sort of with the OP on this.

To be honest those that seem to think there is nothing wrong in the employer's lack of common curtsy suggests a significant level of over inflated ego.

I have been late to collect an interviewee due to being stuck on a client call. The very first thing I did was apologize for running late, just as i do if the same happens for clients.

I have had scheduled calls before that have had to be delayed due to previous running over - an email whilst on the call at least shows a reasonable attempt at apology at the time and that you will get back to them as soon as you can once you are done on what you are doing.


It is not being overly demanding, or precious, it is about common curtsy and human interaction. Those that do not feel the need to display this are the ones who should get over their own self importance.
I agree in the main but its a blanket statement that makes the OP the most important piece of the jigsaw at any given moment and truth is, thats not always the case, is that a great candidate experience, no, is it at times unavoidable, yes, its how it is handled 'post event' that you judge the merit of the organisation.

Let me set a scenario, I hire Incident Commanders (amongst other things) for a global tech firm, lets say its one of the peer group thats dure to be doing the interview, 15 minutes before we get a Tier 1 Escalation of a major client, that Incident Commander is no longer thinking about that interview because seconds and min utes count when you have a platform that may have fallen over, or access points are denied or our clients trading floor stops receiving the appropriate data analysis, our Incident Commander is going to prioritise getting the incident bridge set up, getting the CTO at the client end engaged, getting Dev / Product our side and Platinum Support on that bridge to trouble shoot, this could be the difference between a multi million $ contract renewing or not.

In that scenario, which is one of hundreds that exist, the OP is NOT the priority, but its how the OP is managed after the event that he should judge the organisation on.

How do I know all this, I do it for a living, and I'm measured on candidate experience and adhoc feedback and survey data.

George Smiley

Original Poster:

5,048 posts

104 months

Friday 21st June 2019
quotequote all
Incident commanders? fk me that’s a new bs title there if it’s for IT

I’m not saying I’m precious but I’m a person, I’m being interviewed, I expect a call or an apology as in the arena I work in, I expect the same level of professionalism to staff as granted to clients.

This morning has had two effects:

1. I won’t consider them as a prospective employer

2. As I get to procure services, I’ll probably think twice about this one.

As for your incident commanders (wtf lol) your client should be picking someone available to interview not someone on active duty.

Of course sometimes things happen but if you can’t get the basics right you’re probably fking up on a larger scale elsewhere.

Vaud

58,063 posts

178 months

Friday 21st June 2019
quotequote all
George Smiley said:
Incident commanders? fk me that’s a new bs title there if it’s for IT
Not really, it's been around for ages (and variants on the phrase) for managing / escalating critical incidents.

George Smiley

Original Poster:

5,048 posts

104 months

Friday 21st June 2019
quotequote all
Vaud said:
George Smiley said:
Incident commanders? fk me that’s a new bs title there if it’s for IT
Not really, it's been around for ages (and variants on the phrase) for managing / escalating critical incidents.
Another Americanism?


dibblecorse

7,350 posts

215 months

Friday 21st June 2019
quotequote all
George Smiley said:
Incident commanders? fk me that’s a new bs title there if it’s for IT

I’m not saying I’m precious but I’m a person, I’m being interviewed, I expect a call or an apology as in the arena I work in, I expect the same level of professionalism to staff as granted to clients.

This morning has had two effects:

1. I won’t consider them as a prospective employer

2. As I get to procure services, I’ll probably think twice about this one.

As for your incident commanders (wtf lol) your client should be picking someone available to interview not someone on active duty.

Of course sometimes things happen but if you can’t get the basics right you’re probably fking up on a larger scale elsewhere.
If an Incident Commandervis working, he is on duty, do you think that we should get the off duty ones interviewing in their personal time between shifts?

I think this prospective employer has had a lucky escape if you are genuinely this needy.

George Smiley

Original Poster:

5,048 posts

104 months

Friday 21st June 2019
quotequote all
Hazard a guess, straight out of uni into recruitment landed a cash cow client and boom he’s a made man.

I’m about as lacking in precious as they come, but I demand the same level of professionalism that’s expected from myself to be displayed by those interviewing. A lucky escape for both.

Vaud

58,063 posts

178 months

Friday 21st June 2019
quotequote all
George Smiley said:
Another Americanism?
Lots of IT is.

George Smiley

Original Poster:

5,048 posts

104 months

Friday 21st June 2019
quotequote all
Vaud said:
Lots of IT is.
It is what?

Vaud

58,063 posts

178 months

Friday 21st June 2019
quotequote all
George Smiley said:
It is what?
I’ll rephrase as you seem to be obtuse.

Many phrases used in Information Technology (IT and OT) are naturally stem from an American origin.

I understand your frustrations but to condemn an entire company based on one experience and to make a potential decision for your company not to procure services from them does not paint you in a very good light.

Edited by Vaud on Friday 21st June 18:11

George Smiley

Original Poster:

5,048 posts

104 months

Friday 21st June 2019
quotequote all
It was an MD

Kermit power

29,622 posts

236 months

Friday 21st June 2019
quotequote all
dibblecorse said:
If an Incident Commandervis working, he is on duty, do you think that we should get the off duty ones interviewing in their personal time between shifts?

I think this prospective employer has had a lucky escape if you are genuinely this needy.
So at what point does your self importance cease to be an acceptable foil to your rudeness in your mind?

We've already established that anyone expecting a telephone interview can go screw themselves, so is it anyone who is turning up in person? People travelling more than an hour to reach you? Who've had to take the day off to make it? Or maybe it's just clients whose business is worth more to you than the one whose system is in meltdown?

I fully understand that sometimes your incident commanders ( hehe) will sometimes have to go to Defcon 1 or whatever other macho term they invent for it to big themselves up and drop everything, but what is that "everything"?

I'm sure if one of your Incident Commanders was due to do a debrief on a previous incident with your most important client when the alarms went off to say there was a problem with your second most important client which required him to slide down his pole into his special incident trousers in the Commander Cage then said most important client wouldn't just be left hanging with nobody to tell them what was happening, so why is it acceptable to leave an interview candidate in limbo?

If your Breakdown Brigadier really truly can't take 60 seconds to send a message to people in his diary for the rest of the day before he heads off to do to his Flashheart impression, and he doesn't have an assistant to do it for him, then you've got a serious flaw in your incident planning anyway.