iPad disconnecting from WiFi

[Frank7]

Any suggestions from you tech merchants on this?
My iPad Air has started to go offline any time it likes, I’ll turn it on in the a.m., and it’ll be off, I go to settings, our BT hub code numbers come up, I’ll click on them, and bingo, I’m back online.
I’ll check emails, leave the Pad turned on, and pour a coffee.
Sit back down, and I’m offline again, and have to return to settings and start over.
Once, I began to compose a post, paused to answer the phone, and goodbye WiFi, draft of post disappeared.
I’ve looked at Apple advice, switch this off, hold on/off and sleep buttons down together until screen goes dark, (had to guess at sleep button) click on this or that, turn off Bluetooth.
I’m running out of options, any ideas?

[trumptriple]

I'm no expert but I had similar on my android and I did the following.

Download something like WiFi Analyzer, this will show you what channel your wifi is on and how many other nearby wifi signals it is competing with. It'll normally be channel 1, 6 or 11 (to avoid signal overlap). You can also use the app to see what channel it recommends you should be on. I switched mine from 6 to 1 using the router settings.

Then I also separated out the 2.4 GHz and 5Ghz signals - I did it by using the Vodafone (my broadband provider) app on my android.

This totally fixed my problems - good luck!

[DoctorX]

My iPad is doing this, as is my sons iPhone. Wondered if it was software update related.

[gr1340]

I also had a similar issue with an Amazon Echo. It would disconnect from the BT Smart Hub the only option was to turn it off and on again so it could reconnect. The issue was with the smart hub and the combined 2.4Ghz/5Ghz signal and the solution was to split the signal and create a separate network for each. The Echo, being one of the first generations, did not support the channel switching that the smart hub did and was the only device in the house with an issue.
However, I didn't want to do that for various reasons so reused an old router as a repeater to create a seperate 2.4Ghz signal which I could connect the Echo to. This worked 100% with no drop outs.

[Frank7]

gr1340 said:

I also had a similar issue with an Amazon Echo. It would disconnect from the BT Smart Hub the only option was to turn it off and on again so it could reconnect. The issue was with the smart hub and the combined 2.4Ghz/5Ghz signal and the solution was to split the signal and create a separate network for each. The Echo, being one of the first generations, did not support the channel switching that the smart hub did and was the only device in the house with an issue.
However, I didn't want to do that for various reasons so reused an old router as a repeater to create a seperate 2.4Ghz signal which I could connect the Echo to. This worked 100% with no drop outs.

I am sincerely happy that this solution worked for you, but, and I quote, “The issue was with the smart hub and the combined 2.4Ghz/5Ghz signal, and the solution was to split the signal and create a separate network for each.”
I have about as much idea of what’s entailed in that, or indeed, how to do it, as I have of taking an aeroplane engine to pieces, and then putting it back together again, but I appreciate that you tried to help.

[eybic]

Frank7 said:

I am sincerely happy that this solution worked for you, but, and I quote, “The issue was with the smart hub and the combined 2.4Ghz/5Ghz signal, and the solution was to split the signal and create a separate network for each.”
I have about as much idea of what’s entailed in that, or indeed, how to do it, as I have of taking an aeroplane engine to pieces, and then putting it back together again, but I appreciate that you tried to help.

It involves logging into your router as an administrator and changing some settings.

[Frank7]

eybic said:

Frank7 said:

I am sincerely happy that this solution worked for you, but, and I quote, “The issue was with the smart hub and the combined 2.4Ghz/5Ghz signal, and the solution was to split the signal and create a separate network for each.”
I have about as much idea of what’s entailed in that, or indeed, how to do it, as I have of taking an aeroplane engine to pieces, and then putting it back together again, but I appreciate that you tried to help.

It involves logging into your router as an administrator and changing some settings.

Thanks, my wife is pretty good at IT, I’ll get her on it, failing that, my younger German grandson is a technical whiz, he’ll be over in July, step forward (Deutsche) Mark.

[Frank7]

Frank7 said:

Thanks, my wife is pretty good at IT, I’ll get her on it, failing that, my younger German grandson is a technical whiz, he’ll be over in July, step forward (Deutsche) Mark.

Success, Nicky, my wife has done it, she somehow disconnected the iPad from the BT Hub, then reconnected to it, and it appears to have done the trick, thanks guys.

[eybic]

Frank7 said:

Success, Nicky, my wife has done it, she somehow disconnected the iPad from the BT Hub, then reconnected to it, and it appears to have done the trick, thanks guys.