Android pay
Author
Discussion

Venisonpie

Original Poster:

4,925 posts

113 months

Sunday 30th June 2019
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Is this the best solution to use my phone for making payments? I just want to avoid supermarket queues but am pretty ignorant of the options.

AJB88

15,967 posts

202 months

Sunday 30th June 2019
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You still have to queue! its no different than using contactless on your card.

Venisonpie

Original Poster:

4,925 posts

113 months

Sunday 30th June 2019
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So when I see people waltzing round Sainsbury's tapping their phones as they go have they got a Sainsbury's app?

paulrockliffe

16,654 posts

258 months

Sunday 30th June 2019
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Venisonpie said:
So when I see people waltzing round Sainsbury's tapping their phones as they go have they got a Sainsbury's app?
Yes, I presume so. Not used Sainsburys, but Tesco have an app. You scan it when you enter the store. Except in my local store that looked at me like I was mad until i showed them. They didn't have the scanny thing for it though.

Not sure there's any benefit compared with picking up the stores' own scanner s though?

AJB88

15,967 posts

202 months

Sunday 30th June 2019
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paulrockliffe said:
Yes, I presume so. Not used Sainsburys, but Tesco have an app. You scan it when you enter the store. Except in my local store that looked at me like I was mad until i showed them. They didn't have the scanny thing for it though.

Not sure there's any benefit compared with picking up the stores' own scanner s though?
I would imagine you can basically walk out already having paid, rather than having to go to the machine and may still? never used it though.

s2kjock

1,857 posts

178 months

Sunday 30th June 2019
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You still have to use the machines to pay, but if you have a store with the appropriate self-serve "tills" (not the normal self-serve ones) you have fewer queues (at my nearest store there are 4 of these "special" tills and usually I am the only person using them) and are obviously not having to scan stuff at the end.

The scanning app works much the same way as the handheld scanners (which you also use zap and self-pay at the special tills).

I used the mobile app a few times on my phone but it was desperately slow, and often crashed so I went back to using the handheld scanners which are much more reliable. There may be other benefits to the scanning app, but until it gets faster I can't see the point.

The Waitrose scanning app has never worked at all on two different phones I have had. I gave up moaning to them about it.

Venisonpie

Original Poster:

4,925 posts

113 months

Monday 1st July 2019
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Tried using the Sainsbury's scanner yesterday and can see the benefit, effectively you're creating the bill as you shop and then uploading it to the special till at the end. So you save time scanning at the self service till and there are less queues. Still not ideal though as an app that you could scan and checkout without having to use a till would be much better.

s2kjock

1,857 posts

178 months

Monday 1st July 2019
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Venisonpie said:
Tried using the Sainsbury's scanner yesterday and can see the benefit, effectively you're creating the bill as you shop and then uploading it to the special till at the end. So you save time scanning at the self service till and there are less queues. Still not ideal though as an app that you could scan and checkout without having to use a till would be much better.
The first time I used the Waitrose hand scanners a couple of years ago they had just been installed, but the staff had no idea how they worked.

I did my shop then asked a random staff member "what next?". After a lot of head scratching and me noting that I had to swipe my debit card to release the handset before I started it was suggested that when I returned my scanner to the rack it automatically billed me, so I should just do this and then leave. I'm still waiting for the bill .........................

PF62

4,065 posts

204 months

Monday 1st July 2019
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paulrockliffe said:
Not sure there's any benefit compared with picking up the stores' own scanner s though?
Some Waitrose stores don't have the scanners, but still have the code by the door so you can still use your phone to scan.

The only issue then is the staff are dim/poorly trained, so don't know what to do when you want to pay.

s2kjock said:
The Waitrose scanning app has never worked at all on two different phones I have had. I gave up moaning to them about it.
It has always worked on every phone I have installed it on.

snuffy

13,439 posts

315 months

Monday 1st July 2019
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In a similar vane I tried the Shell petrol app about 12 months ago. You just put the pump number in (it knows which petrol station you are at) and then you fill up. But there's no "I've finished" type of confirmation. So you just get in your car and trot off. Then a few minutes later an email receipt arrives. I found it quite disconcerting. I think I used it once and never bothered again.

AJB88

15,967 posts

202 months

Monday 1st July 2019
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snuffy said:
In a similar vane I tried the Shell petrol app about 12 months ago. You just put the pump number in (it knows which petrol station you are at) and then you fill up. But there's no "I've finished" type of confirmation. So you just get in your car and trot off. Then a few minutes later an email receipt arrives. I found it quite disconcerting. I think I used it once and never bothered again.
I used to use the shell app a lot, saves having to speak to the cashier who wants to sell you 2 for 1 on chocolate at 3am, but just recently it wont work.

anonymous-user

85 months

Monday 1st July 2019
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If you use the app, don't forget to be polite to the security guard. You wouldn't want to end up rolling on the floor with him and end up in front of the beak

snuffy

13,439 posts

315 months

Monday 1st July 2019
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AJB88 said:
I used to use the shell app a lot, saves having to speak to the cashier who wants to sell you 2 for 1 on chocolate at 3am
Now I will certainly agree that is a huge plus point.