Small Parking Knock
Discussion
Just had a small low speed incident but might be expensive.
Not had contact with another vehicle before so looking for some advice on how to proceed.
Pulled up behind last car of a row of parked cars. Looked like there was a kid trying to get in to the passenger door of the car in front so hung back a few extra feet as they might reverse soon and move away.
After 30 secs or so, they reverse a bit then stop then reverse a bit more and hit the front of my car with their towing hook. I sounded my horn when she reversed the second time. It was an old RAV4.
Lucky I had dash can running and captured it all.
The lady hit my number plate which was hanging off on one side. She Tried to put it back and I asked her not to touch it.
She gave me her name and address and drive off.
I had a better look and the front section (bumper) behind the plate is broken. A new one will be a few £££
So, how to proceed ?
Contact her insurance company ?
Contact my own and leave it all to them and have a no fault claim ?
Another way ?
What suggest PH ?
Thanks for any advice
Not had contact with another vehicle before so looking for some advice on how to proceed.
Pulled up behind last car of a row of parked cars. Looked like there was a kid trying to get in to the passenger door of the car in front so hung back a few extra feet as they might reverse soon and move away.
After 30 secs or so, they reverse a bit then stop then reverse a bit more and hit the front of my car with their towing hook. I sounded my horn when she reversed the second time. It was an old RAV4.
Lucky I had dash can running and captured it all.
The lady hit my number plate which was hanging off on one side. She Tried to put it back and I asked her not to touch it.
She gave me her name and address and drive off.
I had a better look and the front section (bumper) behind the plate is broken. A new one will be a few £££
So, how to proceed ?
Contact her insurance company ?
Contact my own and leave it all to them and have a no fault claim ?
Another way ?
What suggest PH ?
Thanks for any advice
Yes I think we all need to firm up and tackle this compo culture with everything on the side of the cyclist (I am one too mind). That motorist who had to pay compo for a woman stepping out into the road, on her phone, is a ridiculous situation. She probably read about it... En garde guys 
Exige77 said:
She gave me her name and address and drive off.
Hopefully they are correct. Did you get her insurance details and a contact number.The lady who ran into the back of me gave me her mobile which I rang to make sure it was a valid number, you never know nowadays. Thankfully it was.
Monkeylegend said:
Exige77 said:
She gave me her name and address and drive off.
Hopefully they are correct. Did you get her insurance details and a contact number.The lady who ran into the back of me gave me her mobile which I rang to make sure it was a valid number, you never know nowadays. Thankfully it was.
I got her phone and address but won’t know if it’s genuine until I call or insurance calls.
Exige77 said:
Monkeylegend said:
Exige77 said:
She gave me her name and address and drive off.
Hopefully they are correct. Did you get her insurance details and a contact number.The lady who ran into the back of me gave me her mobile which I rang to make sure it was a valid number, you never know nowadays. Thankfully it was.
I got her phone and address but won’t know if it’s genuine until I call or insurance calls.
She will probably get a shock when she finds out how much a "number plate" costs on an Exige
Monkeylegend said:
Exige77 said:
Monkeylegend said:
Exige77 said:
She gave me her name and address and drive off.
Hopefully they are correct. Did you get her insurance details and a contact number.The lady who ran into the back of me gave me her mobile which I rang to make sure it was a valid number, you never know nowadays. Thankfully it was.
I got her phone and address but won’t know if it’s genuine until I call or insurance calls.
She will probably get a shock when she finds out how much a "number plate" costs on an Exige
Exige77 said:
Monkeylegend said:
Exige77 said:
Monkeylegend said:
Exige77 said:
She gave me her name and address and drive off.
Hopefully they are correct. Did you get her insurance details and a contact number.The lady who ran into the back of me gave me her mobile which I rang to make sure it was a valid number, you never know nowadays. Thankfully it was.
I got her phone and address but won’t know if it’s genuine until I call or insurance calls.
She will probably get a shock when she finds out how much a "number plate" costs on an Exige
Yes, just pass on her details/reg to your insurance company and let them sort it out.
My premium didn't go up either from a similar non-fault claim, although I wasn't in the car when someone drove into it - the dashcam evidence was sufficient to avoid any dispute, yours will be the same.
You say you haven't had to deal with this before? The insurance company might be keen to pick up your car and take it away for assessment - don't let this happen, they are quite capable of sending someone out to examine the car at your house/work/wherever if necessary.
I took mine to the bodyshop of my choice and they submitted a quote which was just accepted straight away. For a minor (but very annoying!) bump like this it's pretty straightforward when hire cars aren't necessary.
Good luck.
My premium didn't go up either from a similar non-fault claim, although I wasn't in the car when someone drove into it - the dashcam evidence was sufficient to avoid any dispute, yours will be the same.
You say you haven't had to deal with this before? The insurance company might be keen to pick up your car and take it away for assessment - don't let this happen, they are quite capable of sending someone out to examine the car at your house/work/wherever if necessary.
I took mine to the bodyshop of my choice and they submitted a quote which was just accepted straight away. For a minor (but very annoying!) bump like this it's pretty straightforward when hire cars aren't necessary.
Good luck.
Thanks all.
Reported this morning to insurers. 92 min call inc conference call with DVLA to confirm my driving licence details.
The insurers (Admiral) have no passed it on as a no fault claim to their management company called Auxillis. They Have nominated my nearest BMW approved repairer which is Balgores Faringdon in Romford Essex. I’m In Dorking Surrey.
Looks like nearly no damage but behind the number plate, the front bumper (huge single moulding) is broken.
This is looking from ground up behind the number plate.
Reported this morning to insurers. 92 min call inc conference call with DVLA to confirm my driving licence details.
The insurers (Admiral) have no passed it on as a no fault claim to their management company called Auxillis. They Have nominated my nearest BMW approved repairer which is Balgores Faringdon in Romford Essex. I’m In Dorking Surrey.
Looks like nearly no damage but behind the number plate, the front bumper (huge single moulding) is broken.
This is looking from ground up behind the number plate.
Absolutely this - take it the body shop of your choice, don't let anyone take the car for inspection.
I was going to warn you about the standard tactic of putting you in touch with their partner AMC, I'd avoid this at all costs - just not necessary. You can still cancel this process now if you call back soon and decline their services.
Admiral will still deal with the claim against the third party for you.
I was going to warn you about the standard tactic of putting you in touch with their partner AMC, I'd avoid this at all costs - just not necessary. You can still cancel this process now if you call back soon and decline their services.
Admiral will still deal with the claim against the third party for you.
timmymagic73 said:
Absolutely this - take it the body shop of your choice, don't let anyone take the car for inspection.
I was going to warn you about the standard tactic of putting you in touch with their partner AMC, I'd avoid this at all costs - just not necessary. You can still cancel this process now if you call back soon and decline their services.
Admiral will still deal with the claim against the third party for you.
Is Auxillis the same as AMC ? I was going to warn you about the standard tactic of putting you in touch with their partner AMC, I'd avoid this at all costs - just not necessary. You can still cancel this process now if you call back soon and decline their services.
Admiral will still deal with the claim against the third party for you.
What’s the prob with Auxillis?
Thanks
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