PCN for visiting services twice?
PCN for visiting services twice?
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Discussion

genericguy

Original Poster:

243 posts

205 months

Wednesday 3rd July 2019
quotequote all
I have come back today to a letter from the lovely people at Parking Eye trying to scam me out of £100 for staying in a motorway service car park for 24 hours.
As some of you might have guessed I was actually at the services for around 10 minutes, two days in a row.
In fact I stop there most days on my journey to work so I suppose I'm lucky I haven't been charged for spending 6 months parked there.

I will obviously appeal but am not sure if it will be sufficient to say "Please check your entry/exit cameras for these days and note that I left and returned 24 hours later" or will I need to provide evidence etc?

I don't really fancy having to prove I wasn't parked there all day of 22nd May although I'm sure I could, the fact they waited 6 weeks to contact me would make that harder though.




Nigel_O

3,854 posts

248 months

Thursday 4th July 2019
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Do you have a Google account? - your Google timeline on you mobile phone may show your movements for the day

Personally, I would make a statement that you stopped there briefly on two consecutive days and challenge them to prove that you didn't stay there for 24 hours - put the ball in their court

Dr Jekyll

23,820 posts

290 months

Thursday 4th July 2019
quotequote all
Did you park in the same spot both times?

shed driver

3,070 posts

189 months

Thursday 4th July 2019
quotequote all
Did you leave via one of the "no exit signs" - some services have exits leading onto a local road for staff and works traffic? The services at Charnock Richard on the M6 are like this - loads of people use it as an unofficial slip road.

https://www.google.com/maps/@53.6293864,-2.6888606...

SD.

genericguy

Original Poster:

243 posts

205 months

Thursday 4th July 2019
quotequote all
Google is a good shout, thanks. It isn't there but I have found a Waze journey which clearly shows a brief stop at the Services smile

I very much doubt I parked in the same place, but they only have entry/exit photos anyway, I suspect car park CCTV would also prove my case but can't imagine they would keep it this long?

I left via the normal exit and have done every time I visit, also there is only one entrance.

genericguy

Original Poster:

243 posts

205 months

Thursday 4th July 2019
quotequote all
I have now found we have CCTV that covers the entrance to our car park so I can send that if necessary.

S11Steve

6,389 posts

213 months

Thursday 4th July 2019
quotequote all
As above - an initial appeal to them with any sort of proof that you were elsewhere between the two times, but also if it took them 6 weeks to contact you, they have either either failed on Paragraph 7 & 8 of POFA 2012 if you are the registered keeper, or if it is a leased car, I can assume they will have failed on Para 13 & 14 for holding a hirer liable. They should have sent you a copy of the hire/lease agreement with the notice to hirer.




jonwm

2,738 posts

143 months

Thursday 4th July 2019
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Happened to a chap at my work, he used the M6 toll services on the way up north (10 mins for a coffee) then on the way back down (15 mins coffee and wee) and got a ticket saying he had been there 9 hours.

He had to prove via CCTV from the office he arrived in the morning and left, turned out the car was dirty in winter and the number plate camera missed his first exit, was a ball ache but he got it sorted in the end

RB Will

10,844 posts

269 months

Thursday 4th July 2019
quotequote all
Not had it in services but had it in town. The local Halfords is on an estate with cameras and something like 2hrs free parking. I had gone into Halfords for about 10 mins for a part and gone home. Had lunch then went to fit the part. Realised I had the wrong one so went back to Halfords to exchange for the right one. Again only there about 10 mins.

Weeks later I get a fine through with pics of my car entering and leaving about 4 hours apart. They had used my initial entry and final exit.
Luckily I still had the receipts for the stuff at Halfords so told them what seemed to have happened, sent them copies of the receipts and they dropped it.


Dunno what I would have done if I didn't still have them

SVTRick

3,633 posts

224 months

Thursday 4th July 2019
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I would just say to these scum bds Prove It as your systems are incorrect.
This is where your dash cam comes in handy.

PF62

4,065 posts

202 months

Thursday 4th July 2019
quotequote all
SVTRick said:
I would just say to these scum bds Prove It as your systems are incorrect.
This is where your dash cam comes in handy.
If it took them 6 weeks to send the letter, then for a dash cam to be helpful either you only use the car once a week or you have some monstrous memory card in it.

Red Devil

13,516 posts

237 months

Thursday 4th July 2019
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Surprise, surprise, the PE double dip curse strikes again... rolleyes

S11Steve is right on the money as usual. smile

OP, tell them you were elsewhere (with specific times) and invite them to drop it.
And inform them you have CCTV evidence to prove it if they are dumb enough to try issuing a court claim.

genericguy

Original Poster:

243 posts

205 months

Thursday 4th July 2019
quotequote all
Thanks all.
I am the registered keeper and did think they should have contacted me sooner.
The office cctv only went back a few days before this, I was quite surprised it went back that far tbh.
The form had date of “offence” and date produced or something like that, doe that matter?

N111BJG

1,260 posts

92 months

Thursday 4th July 2019
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This happened to me at South Mimms had a coffee on way into London, needed a pee on the way back. They said I’d been there three hours. Fortunately my RingGo receipt showed i’d been to North London in the meantime,
On reading their terms & conditions it was possible that I breached the no return within 2 hours rule, which is a daft restriction anyway.

Aiminghigh123

2,894 posts

98 months

Thursday 4th July 2019
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Not service station related but PE related.

I parked at a hotel car park 2 years ago. Machine didn’t work so paid the parking at hotel reception. They forgot to inform PE who sent me a Parking Charge Notice. Told them I had paid etc etc back and forward. Hotel got involved told them I had paid but they still refuse to accept it. I’m still receiving letters threatening court action.

BumbleTumble

16 posts

109 months

Friday 5th July 2019
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Seems ridiculous that they can wait such an amount of time before contacting. The likely-hood that anyone can evidence their locations at specific times over a week is low enough. Cameras get overwritten, receipts get binned.

SVTRick

3,633 posts

224 months

Friday 5th July 2019
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I have number of pickup trucks for work so when I leave these monitored car parks I drop the tail
gate down which blocks view of the plate.
Also if you sit on the bumper of the vehicle in front on the way in the camera does not grab your plate.
That must piss them off
Have also had charge invoice sent to me for one truck however it was a different colour
also no hazard markings or roof beacon.
Sent them a photo and informed them either your ANPR is wrong or cloned plate.
Not further action taken



Ed/L152

494 posts

266 months

Friday 5th July 2019
quotequote all
BumbleTumble said:
Seems ridiculous that they can wait such an amount of time before contacting. The likely-hood that anyone can evidence their locations at specific times over a week is low enough. Cameras get overwritten, receipts get binned.
Under the POFA they can't wait this length of time but they rely on the unsuspecting MOP to not know this.

S11Steve

6,389 posts

213 months

Friday 5th July 2019
quotequote all
SVTRick said:
Have also had charge invoice sent to me for one truck however it was a different colour
also no hazard markings or roof beacon.
Sent them a photo and informed them either your ANPR is wrong or cloned plate.
Not further action taken
We get this once or twice a week for our fleet (about 8000 at the moment!) and despite the PPCs saying that each charge is checked prior to sending, it is clearly bo11ocks.

I've got one on my desk at the moment from BW Legal that I've written to the PPC twice with photos of the vehicle and proof it was elsewhere, but the PPC have still passed to BWL to chase. As much as I want to make a mockery of them in court, I really don't to be part of wasting the courts time.

SVTRick

3,633 posts

224 months

Friday 5th July 2019
quotequote all
S11Steve said:
We get this once or twice a week for our fleet (about 8000 at the moment!) and despite the PPCs saying that each charge is checked prior to sending, it is clearly bo11ocks.

I've got one on my desk at the moment from BW Legal that I've written to the PPC twice with photos of the vehicle and proof it was elsewhere, but the PPC have still passed to BWL to chase. As much as I want to make a mockery of them in court, I really don't to be part of wasting the courts time.
This is why the UK wants your vehicle plate large and easy to read under IR light
bugger all to do with police ANPR which can read figures a fraction of the size.
And also enable cash cow local council cameras which not ANPR or IR to read them