Ducati Multistrada 100% Cutting out

[Maxheadroom]

Evening all,

Did a search and cant find a similar thread,

I have a 67 Plate Ducati Multistrada 1200 S and for the past two days its developed a rather alarming fault....

Riding home slightly above the motorway limit the bike decided to completely cut out, I mean ignition off, no display, no power....

As you may suspect, this was not ideal in the outside lane overtaking traffic. I pull over on the hard shoulder, restart, and ride home without incident.

Next morning riding into work (yes i probably shouldn't have) it does the same but thankfully just as i get to work.
I decided to ride it home (yes i know i really shouldn't have) and again on the M1 (this time i take it east) same again.

anyone heard of this issue? .......(waits for Italian electrics comments)

[bimsb6]

Check battery leads , battery and earth end .

[Cylon2007]

Check the battery terminals are tight and all fuses are fully pushed home.

[Maxheadroom]

had AA out (called Ducati Assistance but whatever) and apparently its a wiring issue. They don't tow it to the dealer, and I've had a drink.



So regret not getting another GS, BMW so much better at the this customer service lark (no they are not perfect either)

[Maxheadroom]

Update on this: i know you didn't ask.......

for anyone that experiences this, my issue was with the Key-less start. Apparently the Key and system where losing communication and shutting down.

Not ideal, but have to give a big thanks to Hyside Romford for the great service, restored my faith in the Ducati network.

as you were.....

[Motorsport3]

Thanks, may i ask whether these new bikes have an actual key hole that you can put the key in or is it only pocket.
If so, did you have the key in the hole when this was happening ?

[martyn850]

Motorsport3 said:

Thanks, may i ask whether these new bikes have an actual key hole that you can put the key in or is it only pocket.
If so, did you have the key in the hole when this was happening ?

No ignition key hole on these. I keep mine on a lanyard round my neck.

[shoestring7]

Motorsport3 said:

Thanks, may i ask whether these new bikes have an actual key hole that you can put the key in or is it only pocket.
If so, did you have the key in the hole when this was happening ?

I've got a basic spec. 2019 GS with a key so its possible.

[Maxheadroom]

Motorsport3 said:

Thanks, may i ask whether these new bikes have an actual key hole that you can put the key in or is it only pocket.
If so, did you have the key in the hole when this was happening ?

there is no key hole (aside from Petrol tank and Panniers). There is an area you can touch with the emergency key (red on Ducati, Blue on BMW) that you get in the New bike pack.

the Key has to be within a meter to register the mobiliser and start engine. generally works well but as with all electronics, not without its faults.

[bladerrw]

Recent problems aside, how do you like the Multistrada 1200?

I had a 950 as a loan bike the other day and enjoyed it

[Fish]

I've just changed form the 950 Multi...(great dike) to a 1260s Multi... Even better!!

I have had the BMws and Tigers.. rate the Ducati much more.

[jak100]

Yes i'm looking at them as well. If i get one it will probably be 2015 model. After that they get to expensive for me.
From what I have read the 2010 to 2013 models were very twitchy low down so around town. Had enough of twitchy bikes.

[yellowstreak]

This is why I just don't want keyless ignition on a car or bike. I know keys have had immobiliser transponders in them for 15 plus years but this just seems to add another failure point into the system.

[Lindun]

Maxheadroom said:

Update on this: i know you didn't ask.......

for anyone that experiences this, my issue was with the Key-less start. Apparently the Key and system where losing communication and shutting down.

Not ideal, but have to give a big thanks to Hyside Romford for the great service, restored my faith in the Ducati network.

as you were.....

That’s not great. How do you know the charge level of the key, or how to recharge it?

Also, the word I’ve highlighted is “were” not “where”. I’ve no idea where this came from, but it’s not great using completely the wrong world (see what I did there?)

[alistair1234]

Strange, on cars if this happens they don't cut out they just don't let you re-start the car again or change from drive to reverse or vice versa until a connection is made again.

Cutting out whilst riding is just crazy

[Prof Prolapse]

alistair1234 said:

Strange, on cars if this happens they don't cut out they just don't let you re-start the car again or change from drive to reverse or vice versa until a connection is made again.

Cutting out whilst riding is just crazy

Agree entirely... It's crazy, I would have thought it was obviously a safety issue.

I mean what if the battery dies when you're riding?

Worse still, leant over, cornering and engine just dies....

[Deranged Granny]

Classic example of a solution to a problem that doesn't exist causing far more problems than the non-existent problem that it didn't solve in the first place.

[Lindun]

Prof Prolapse said:

alistair1234 said:

Strange, on cars if this happens they don't cut out they just don't let you re-start the car again or change from drive to reverse or vice versa until a connection is made again.

Cutting out whilst riding is just crazy

Agree entirely... It's crazy, I would have thought it was obviously a safety issue.

I mean what if the battery dies when you're riding?

Worse still, leant over, cornering and engine just dies....

That was exactly what I was thinking. I thought these were supposed to just run until you turned the engine off and then that was it. I seem to remember an article in one of the magazines years ago where the journo did exactly that and left the key behind somewhere obviously it was staged to get the dramatic “oh I’m stranded miles from anywhere”, but it didn’t just cut out mid-ride.

[Prof Prolapse]

Certainly the case with every keyless car I've driven. You only need the key to start it.

You leave the key in the driveway or the key battery goes flat, it just makes a "boing". It doesn't shut the bloody thing down.

[Maxheadroom]

bladerrw said:

Recent problems aside, how do you like the Multistrada 1200?

I had a 950 as a loan bike the other day and enjoyed it

the answer is yes and no, and that depends on what you want/need a bike for.
i would say that its definitely more fun than my old 1200GS, more agile and as comfy.
on the negatives, its Italian, and stored outside, so cold starts can be an issue, and the switch gear doesn't work as slickly as the German Machine.

Overall, i need a commuter, so on balance a GS would be better for me, but i certainly see the appeal of the 1200S (i bought one) and will most likely go back to BMW for my personal requirements.
When i live somewhere where i can store both, that's what i would do.