EmClient . problem

[silverfoxcc]

Please be gentle when explaining and think of me as a 2yo who knows nothing about the inner workings of a PC
I undertand click this..type that..enter replies but as far as i am concerned. if it works when i turn it on thats as much as i need to know.( perhaps overstating it a bit, but you may get my drift)

EmClient
Over the last few weeks i have been getting this message crop up

[IMAP] Cannot open folder .........(unrecognised extra arguments SECT command)

This also shows with slightly diffrent wording when i try and send a mail

I did google it and found a site ( which i cannot now find!!) where someone said. Go t
o the IMAP tab? and then do something ( cannot remember that

So first of all where would i find the IMAP tab

I hve a byinternet.com address but am now on Virgin broadband since Feb this year. This problem has only just manifested itself

any suggestions please

TIA

[snuffy]

I'm not 100% sure, but this might be your problem:

http://bt.custhelp.com/app/answers/detail/a_id/596...

i.e. you are trying to use your BT Internet email address but you are no longer a BT internet customer. So they are not keen on proving you an email service for free ! However, it does say it will stop working after 60 days if you don't pay for their premium Mail service, so that does not tie in with leaving in Feb.

As I say, it could be a possible reason why you can't open the IMAP folder (this is your BT email "folder" on BT's email servers).