Internet working, but laptop having none of it??

[Bill]

My phone, tablet work fine, and the laptop connects (it says...) but Chrome and Edge say there's no internet. Windows diagnostic generally says it can see why, but occasionally says the DNS server isn't responding.

I've restarted both laptop and router, and cleared the history.

Any other ideas gratefully received.

[NDA]

It's a long time since I used a PC - but try this:

https://www.tp-link.com/uk/support/faq/840/?utm_me...

[Bill]

Thanks, but that hasn't done it. And a Google suggested flushdns, which also hasn't.

[Funk]

Bill, try manually setting the DNS settings for the moment:

Control Panel > Network & Internet > Network & Sharing Centre > Change Adapter Settings

Right click on your network adapter and into Properties. Select 'Internet Protocol Version 4 (TCP/IPv4) and then click 'Properties'. Then select 'Use the following DNS server addresses; and set preferred to 1.1.1.1 (this is CloudFlare's DNS) and Alternative to 8.8.8.8 (Google DNS). Click OK and then see if you can connect.

[the tribester]

Are you running Windows 10?

This happens to me a couple of times a year.
I have to uninstall my wireless drivers (Device Manager/Network Adapters/Dell Wireless 1707 802.11/ right click/uninstall [make sure the 'delete drivers from device' box is left UNCHECKED]) , then re-start my laptop, and then connect to my WiFi again having to enter the password, and it's good again.

Edited by the tribester on Wednesday 7th August 17:55

[Bill]

Sorry, been busy (I had to see a man about a dog!), but tried all of the above with no luck.

[NDA]

Is your router blocking access?

Have you tried connecting your laptop to a different router?

[Bill]

I'm using devolo power line adapters, and it won't attach to any.

But in a twist this morning the laptop works (my wife switched the router off and on again...) But the phones don't!

[Silverage]

IP address conflict?

[Bill]

Wouldn't you get a different error message?

It seems to have sorted itself out...

For now at least.

[FourWheelDrift]

Silverage said:

IP address conflict?

I'd look into that, sometimes two devices can be trying to connect to the same local IP so whatever is connecting will prevent the other, or kick off the current one if it's gone to sleep.

Google your router and add "bind IP to MAC" so that you can assign specific IP addresses on your network to all the devices that connect.

[Bill]

Thanks. Looking at it online we might have been having symptoms for ages, but just not as long lived.