BBC channels issue freeview Scotland

[kinabalu]

Morning All,

Have a strange issue at my Mums holiday flat in Scotland where Freeview is already limited to 20 ish channels only.

Despite having 95% + signal strength none of the BBC channels are working.

Picture stays on for 5 secs, then goes blank for 5 secs, then repeat repeat repeat.

None of the other channels do this, watching Wimbledon was impossible for her.

No internet access so can't update tv if reqd.

Repeated re tune of Freeview hasn't solved the issue.

Any ideas please anyone?

[Mr Pointy]

It possible thtat your aerial or the downlead need looking at. Maybe the aerial is the wrong type, pointing the wrong way or water has got in & corroded the connections. If you've anything like splitters in the cable to feed multiple points these can be the cause of loss as well. For under £100 you should be able to get someone to install & new aerial & check the signal she's getting at the TV.

This site wil tell you which transmitter you should be pointed at so you can check the direction:
https://ukfree.tv/prediction

[kinabalu]

Thanks for reply, not sure if that's it though as have 95% + signal strength on all the channels, including BBC & the rest work.

Affected are only Beeb 1, 2, 3, 4 & news.

Aerial in loft space, no splitters & no water access.

It's an odd un?

[snuffy]

This might help:

https://www.freeview.co.uk/support/living-with-fre...

It's basically how to reset everything and start again. It says "box" I assume it would be thr same with Freeview built into the TV as well.

[Mr Pointy]

kinabalu said:

Thanks for reply, not sure if that's it though as have 95% + signal strength on all the channels, including BBC & the rest work.

Affected are only Beeb 1, 2, 3, 4 & news.

Aerial in loft space, no splitters & no water access.

It's an odd un?

Which transmitter are you pointed at? It may be that the missing channels are on one multiplex which has shifted channel meaning you need a different aerial. You'll lose a shed load of signal with the antenna in the loft so if the channel frequency has shifted you may not be getting enough signal.