Collection agency DVLA-thought I did it right?
Collection agency DVLA-thought I did it right?
Author
Discussion

Steviesam

Original Poster:

1,424 posts

163 months

Thursday 5th September 2019
quotequote all
In March I bought a car, which turned out to be a massive lemon, and I sold in on 7 days later.

I hadn’t received the log book back in my name by then, so as soon as it arrived, I sent it off with the new keepers details.

I then started to get letters telling me that the car was untaxed (I cancelled the DD), and I actually wrote a letter explaining the situation.

Heard nothing for a few months, and today I get a call from the wife saying that a letter has come from CCS Collection agency for £80.

Can I do anything about this, or do I stump up the cash? Can I ignore?

I appreciate that the events are not normal “procedure”, but I did what I think I should have done.

SS2.

14,712 posts

267 months

Thursday 5th September 2019
quotequote all
I see the comment about cancelling the DD, but did you tax or SORN the car when you purchased it ?

Did you receive confirmation from DVLA about the transfer to the new keeper ?

Steviesam

Original Poster:

1,424 posts

163 months

Thursday 5th September 2019
quotequote all
I taxed the car as soon as I bought it, and then cancelled the DD a few weeks later. It was taxed for that whole month of course, as is now the rules.

I did NOT receive a change of keeper letter. Hands held up, after it was gone my thoughts were elsewhere and the fact I didn't receive one went noticed.

SS2.

14,712 posts

267 months

Thursday 5th September 2019
quotequote all
A pity DVLA weren't notified of the transfer via their online facility.

That said, if you posted the logbook with the new keeper's details then, despite their insistence, you are under no obligation to contact DVLA if you do not receive their confirmation of receipt.

The options are:

1) Pay the fine.
2) Write back to CCS, enclosing a copy of your letter to DVLA, and explain (again) that you sent the new keeper details in full accordance with the statutory requirements and, as far as you are concerned, the matter should be considered closed.

If you select 2), the possibility of a game of brinkmanship may ensue where the fine may escalate and / or, court proceedings are instigated against you.

I'm reminded of Liquid Knight's thread about this.