Is my car eligible for Comprehensive Warranty
Is my car eligible for Comprehensive Warranty
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Discussion

95JO

Original Poster:

1,949 posts

116 months

Wednesday 11th September 2019
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My M235i is out of AUC in January and I've always planned to get Comprehensive Warranty...

I'm becoming increasingly concerned that it may not be eligible as it has been serviced by an independent garage and has some "M Performance" cosmetic modifications (splitter, side skirts, decals etc). I was under the impression this wouldn't be an issue but I can't find a definitive answer in their terms and conditions, so I was wondering if anybody could point me in the right direction or share their experiences...

Smuler

2,288 posts

169 months

Thursday 12th September 2019
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Serviced by an independent is fine , VAT registered and using BMW parts is required. Mine was serviced by an Indy before and during warranty.
Modifications may not breach warranty , as a whole, but won’t be covered and will invalidate related parts , particularly if they cause the problem.
If you contact the warranty team , they will give you the definitive answer.

95JO

Original Poster:

1,949 posts

116 months

Thursday 12th September 2019
quotequote all
Smuler said:
Serviced by an independent is fine , VAT registered and using BMW parts is required. Mine was serviced by an Indy before and during warranty.
Modifications may not breach warranty , as a whole, but won’t be covered and will invalidate related parts , particularly if they cause the problem.
If you contact the warranty team , they will give you the definitive answer.
Yeah, they were VAT registered and used OEM parts. Isn't there a difference between OEM and BMW? (e.g. not BMW branded but from the same manufacturer, think MANN air filter etc)

Good to know though, as I'd like to continue servicing at an indy during extended warranty.

Makes sense, I can't see any of the cosmetic modifications which are at least BMW parts causing any serious issue...

Swervin_Mervin

5,003 posts

268 months

Thursday 12th September 2019
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Doesn't have to use BMW parts. As long as they're OEM equivalent, that's all that matters. Doesn't even matter if you've done the work yourself.

The policy booklet with Ts & Cs are all on the website.

95JO

Original Poster:

1,949 posts

116 months

Thursday 12th September 2019
quotequote all
Swervin_Mervin said:
Doesn't have to use BMW parts. As long as they're OEM equivalent, that's all that matters. Doesn't even matter if you've done the work yourself.

The policy booklet with Ts & Cs are all on the website.
Ah okay, I couldn't find that in the policy booklet but I didn't look too hard I guess... I'll have another look

Swervin_Mervin

5,003 posts

268 months

Thursday 12th September 2019
quotequote all
95JO said:
Swervin_Mervin said:
Doesn't have to use BMW parts. As long as they're OEM equivalent, that's all that matters. Doesn't even matter if you've done the work yourself.

The policy booklet with Ts & Cs are all on the website.
Ah okay, I couldn't find that in the policy booklet but I didn't look too hard I guess... I'll have another look
I checked very thoroughly before taking ours out - it had been changed from requiring BMW parts to OEM equivalent I think, as I'd seen an earlier version also.

95JO

Original Poster:

1,949 posts

116 months

Thursday 12th September 2019
quotequote all
Swervin_Mervin said:
I checked very thoroughly before taking ours out - it had been changed from requiring BMW parts to OEM equivalent I think, as I'd seen an earlier version also.
Good to know, I think maybe that rewording is where the confusion has come in as I have been hearing conflicting views on other forums...

I've found the section you're referring to and you are correct, so that's good!

I can't get a quote with my current car, it says they've sent me an ID/PIN which they haven't as my AUW hasn't expired yet... However, if I put the original plate that the car came on, it says it still has warranty confused - I think they haven't updated their records to show I have added a private plate despite going over it on 3 occasions!

Oh well, one for another day... I managed to source a reg plate of a similarly spec'd/aged car and it's coming back at £42pm with £250 excess and no BMW assist, not too bad...

gizlaroc

17,251 posts

254 months

Thursday 12th September 2019
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Remember to do it monthly if you are under 60k miles, it doesn't jump up massively if you do when you do hit 60k miles. It just renews each month.

95JO

Original Poster:

1,949 posts

116 months

Thursday 12th September 2019
quotequote all
gizlaroc said:
Remember to do it monthly if you are under 60k miles, it doesn't jump up massively if you do when you do hit 60k miles. It just renews each month.
Yeah I plan to, I've heard that too - Also, I like the idea of the flexibility as I don't want to pay a year upfront when I may sell the car (I appreciate it will add some value in a private sale but meh)

So, how does the mileage aspect of it work? Do they ever ask for proof of mileage every 'x' months/years or what?

gizlaroc

17,251 posts

254 months

Thursday 12th September 2019
quotequote all
No, it doesn't matter.

It is just more expensive if you start the insurance if it has already done more than 60k miles.

95JO

Original Poster:

1,949 posts

116 months

Thursday 12th September 2019
quotequote all
gizlaroc said:
No, it doesn't matter.

It is just more expensive if you start the insurance if it has already done more than 60k miles.
Noice - Can't complain with that...

wax lyrical

1,066 posts

271 months

Saturday 14th September 2019
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Agreed! I started my comprehensive warranty when my 335i was on 50k miles, 8 years ago, paying monthly with a £100 excess. Now it's on 166k miles and the warranty is STILL valid and I've made recent claims. smile Cost per month £42.


95JO said:
gizlaroc said:
No, it doesn't matter.

It is just more expensive if you start the insurance if it has already done more than 60k miles.
Noice - Can't complain with that...

Matt_E_Mulsion

1,746 posts

95 months

Saturday 14th September 2019
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I'm intrigued as to why you would take out BMW'S Comprehensive Warranty, but then get your car serviced outside of the BMW network. Surely that's just giving them wiggle room in the event of you trying to submit a claim?

Swervin_Mervin

5,003 posts

268 months

Saturday 14th September 2019
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Matt_E_Mulsion said:
I'm intrigued as to why you would take out BMW'S Comprehensive Warranty, but then get your car serviced outside of the BMW network. Surely that's just giving them wiggle room in the event of you trying to submit a claim?
Why? Because you save a lot on maintenance, which is done to a far higher standard, and can still claim on the warranty.

Claimed twice on 2 cars with ours, neither serviced by dealers, and had zero trouble with claiming. One ended up being a 5 figure bill as well

QuartzDad

2,995 posts

152 months

Saturday 14th September 2019
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Matt_E_Mulsion said:
I'm intrigued as to why you would take out BMW'S Comprehensive Warranty, but then get your car serviced outside of the BMW network. Surely that's just giving them wiggle room in the event of you trying to submit a claim?
In my case, here's fifteen hundred reasons why...



MitchT

17,157 posts

239 months

Saturday 14th September 2019
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QuartzDad said:
In my case, here's fifteen hundred reasons why...


I'm probably a bit out of touch, but fkING HELL! eek

95JO

Original Poster:

1,949 posts

116 months

Saturday 14th September 2019
quotequote all
QuartzDad said:
In my case, here's fifteen hundred reasons why...


Precisely. In my brief ownership of my car, I've only had to do the major service, which BMW quoted ~£780... A reputable independent was £390. Not to mention I have far more faith in the levels of care taken with the car from said independent. My local BMW dealership aren't exactly convincing given the messes they've made with my past warranty claims.

Matt_E_Mulsion

1,746 posts

95 months

Saturday 14th September 2019
quotequote all
wax lyrical said:
Agreed! I started my comprehensive warranty when my 335i was on 50k miles, 8 years ago, paying monthly with a £100 excess. Now it's on 166k miles and the warranty is STILL valid and I've made recent claims. smile Cost per month £42.
Out of curiosity then, put very simply if you've paid £42 per month for 8 years that equates to £4032. Have you made warranty claims that equal or exceed that amount?

QuartzDad

2,995 posts

152 months

Saturday 14th September 2019
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MitchT said:
I'm probably a bit out of touch
You're not the only one. I thought the brakes would be maybe £280ish parts only from ECP, they're £520. I thought a set of tyres would be £500, turns out they're £700.

Getting old and buying something with a little more poke that I've had in the past is a great combo for reseting expectations.

wax lyrical

1,066 posts

271 months

Wednesday 18th September 2019
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Yep - probably double that in the 8 yrs. Turbos replaced twice, couple of engine oil leaks, water pump, entire fuel system (pump plus fuel lines), few other smaller issues too. No quibble, whatever the mileage. Full BMWSH though.

Matt_E_Mulsion said:
wax lyrical said:
Agreed! I started my comprehensive warranty when my 335i was on 50k miles, 8 years ago, paying monthly with a £100 excess. Now it's on 166k miles and the warranty is STILL valid and I've made recent claims. smile Cost per month £42.
Out of curiosity then, put very simply if you've paid £42 per month for 8 years that equates to £4032. Have you made warranty claims that equal or exceed that amount?