Any way of taking PayPal user to small claims court?

[TuonoV]

Hi,
Does anyone know whether it’s possible to take a PayPal user to small claims court (UK)? It’s for a very small amount of money but at this point it’s about the principle of it. The trouble is I’ve only got a name and email address. I can’t work out how to obtain the account details so that I can lodge the claim serve a notice.

Cheers

[Jasandjules]

Read CPR Part 6

https://www.justice.gov.uk/courts/procedure-rules/...

Perhaps 6.15 may assist you.

[paintman]

TuonoV said:

Hi,
Does anyone know whether it’s possible to take a PayPal user to small claims court (UK)? It’s for a very small amount of money but at this point it’s about the principle of it. The trouble is I’ve only got a name and email address. I can’t work out how to obtain the account details so that I can lodge the claim serve a notice.

Cheers

You need to decide whether it's worth the potential cost & your time.
Don't forget that even if you do manage to serve & get the ball rolling & without any other problems the person you are taking to court can get the hearing moved to a court local to them - which might be a long way from you.

[tinnitusjosh]

Think about whether it's worth wasting the court's time and resources on your small dispute just to satisfy your principles

[anonymous-user]

How small is "very small"? Is this also an Ebay transaction, or just PPal?

[KungFuPanda]

You’ll need an address for service of the Claim Form.

[Durzel]

What is your end goal here?

You’ll have a hearing fee to pay, plus it’ll end up going to his court (assuming he’s an individual). You’ll need to agree to mediation if you want to appear reasonable. On top of that there will be a number of documents you’ll need to complete, and a process to follow.

Legal action is and should be considered a last resort. If you go into it just wanting to use it like a stick to beat someone with, and ultimately waste the court’s time you can expect them to take a very dim view.

[anonymous-user]

do you know location roughly as can do a 192 search?

[4rephill]

TuonoV said:

Hi,
Does anyone know whether it’s possible to take a PayPal user to small claims court (UK)? It’s for a very small amount of money but at this point it’s about the principle of it. The trouble is I’ve only got a name and email address. I can’t work out how to obtain the account details so that I can lodge the claim serve a notice.

Cheers

That's because the whole idea of Paypal, is that it's a secure payment method, that keeps your account details hidden from the rest of the World.

As a Paypal user, I would be pretty pi$$ed off if it was easy for someone to get my account details.


As for taking legal action over a "principal" - That can sometimes go badly wrong! : https://www.bbc.co.uk/news/uk-england-hereford-wor... - Man spends £30,000 fighting £100 speeding fine

Personally speaking, my advice would be:

If it really is "a very small amount of money", I'd drop it, chalk it up to experience, and next time make sure there's a legitimate, traceable contact address when doing business with anyone.

[anonymous-user]

TuonoV said:

....

It’s for a very small amount of money but at this point it’s about the principle of it.
......

There are two rules about litigating on principle.

1. Don't.

2. See Rule 1.

[4rephill]

Breadvan72 said:

TuonoV said:

....

It’s for a very small amount of money but at this point it’s about the principle of it.
......

There are two rules about litigating on principle.

1. Don't.

2. See Rule 1.

Now there are some of the wisest words ever to be posted on Pistonheads!

[Andeh1]

Usually you would be better off writing a polite, concise email/letter to their most senior of staff in the UK. Let their executive support team sort it. Had plenty of luck with that from normalbbig companies who let me down. Never failed to get a good deal result (eventually)...vodafone, bt, tescos.

Might be worth a shot? Certainly cheaper!

Only one who didn't were Ford UK. They truly were st & hopeless, but I expected as much.

[4rephill]

Andeh1 said:

Usually you would be better off writing a polite, concise email/letter to their most senior of staff in the UK. Let their executive support team sort it. Had plenty of luck with that from normalbbig companies who let me down. Never failed to get a good deal result (eventually)...vodafone, bt, tescos.

Might be worth a shot? Certainly cheaper!

Only one who didn't were Ford UK. They truly were st & hopeless, but I expected as much.

The OP hasn't really posted enough information to fully assess the situation, but.....

If it were someone at a company the OP was dealing with, then there would be more traceability (for example, the email would link to the company).

If it's a private individual the OP is dealing with, then they're pretty much stuffed. They can write to the Queen, the Pope, Santa Claus or whoever, but they're still going to get nowhere.

[Helicopter123]

Breadvan72 said:

TuonoV said:

....

It’s for a very small amount of money but at this point it’s about the principle of it.
......

There are two rules about litigating on principle.

1. Don't.

2. See Rule 1.

I've written this down in my little book of very important things, just in case I am ever tempted.

[shep1001]

If it was Paypal via eBay, I thought you could look-up a users details from their user ID, which included the address they have registered against the account. Why not claim via Paypal, did they find in the vendors favour already?