Contaminated fuel
Discussion
Long story short, I've have issues with my 6 month old Skoda Kodiaq. I've got another thread running about this in the car buying thread to see if I can reject it, however I'm curious to know what options I have in terms of technical responses to my issues.
6 months and 3 days after buying a brand new Skoda Kodiaq it cut out on me on the motorway at 'motorway speeds', M40 going uphill, outside land in rush hour. So it's impossible to restart the car at this point, so a tricky exit to the hard shoulder happened. Restart car.
3 miles later, lane 2, filtering off to the M25, stop start traffic, I stop, but don't start again. Get pushed to the hard shoulder.
Recovered back to the dealership.
Comes back fixed. 30 miles later same deal, happens as I'm crossing a busy junction. Manage to restart it after a few minutes. Back to the dealership. Fixed again.
This morning, Busy roundabout off the M25, same deal. Cut out. Starts. Moves 3 meters. Cuts out. This time isn't massively down on power and really sluggish.
The first time they replaced the battery sensor. The second time they replaced the alternator. The third time the dealership GM got involved and he's tested the fuel and said they have found the diesel contained traces of petrol.
I filled the car up from two different petrol stations, once before the first breakdown. Then between the 2nd and 3rd breakdown. Both times I didn't put any petrol in.
They are now saying I can either
A) Pay for a complete replacement of the fuel system
B) Pay for a drain and flush of the fuel system at £350
C) Send it away for further testing on the fuel at the cost of £100
I feel like I'm backed into a corner here and having done nothing wrong I'm going to be stuck with a massive bill. I've tried to speak to locals who are likely to have used the same stations to see if they have had issues, nobody has. It's also hard to determine which of the stations had the dodgy fuel, if there Indeed was any.
Is there anything that I can do to confirm that the dealership is correct? Is this typical of contaminated fuel? I don't want to pay for the flush and get a car back that's still sluggish and down on what little power it has already, especially as it's so new.
6 months and 3 days after buying a brand new Skoda Kodiaq it cut out on me on the motorway at 'motorway speeds', M40 going uphill, outside land in rush hour. So it's impossible to restart the car at this point, so a tricky exit to the hard shoulder happened. Restart car.
3 miles later, lane 2, filtering off to the M25, stop start traffic, I stop, but don't start again. Get pushed to the hard shoulder.
Recovered back to the dealership.
Comes back fixed. 30 miles later same deal, happens as I'm crossing a busy junction. Manage to restart it after a few minutes. Back to the dealership. Fixed again.
This morning, Busy roundabout off the M25, same deal. Cut out. Starts. Moves 3 meters. Cuts out. This time isn't massively down on power and really sluggish.
The first time they replaced the battery sensor. The second time they replaced the alternator. The third time the dealership GM got involved and he's tested the fuel and said they have found the diesel contained traces of petrol.
I filled the car up from two different petrol stations, once before the first breakdown. Then between the 2nd and 3rd breakdown. Both times I didn't put any petrol in.
They are now saying I can either
A) Pay for a complete replacement of the fuel system
B) Pay for a drain and flush of the fuel system at £350
C) Send it away for further testing on the fuel at the cost of £100
I feel like I'm backed into a corner here and having done nothing wrong I'm going to be stuck with a massive bill. I've tried to speak to locals who are likely to have used the same stations to see if they have had issues, nobody has. It's also hard to determine which of the stations had the dodgy fuel, if there Indeed was any.
Is there anything that I can do to confirm that the dealership is correct? Is this typical of contaminated fuel? I don't want to pay for the flush and get a car back that's still sluggish and down on what little power it has already, especially as it's so new.
ThisInJapanese said:
Long story short, I've have issues with my 6 month old Skoda Kodiaq. I've got another thread running about this in the car buying thread to see if I can reject it, however I'm curious to know what options I have in terms of technical responses to my issues.
6 months and 3 days after buying a brand new Skoda Kodiaq it cut out on me on the motorway at 'motorway speeds', M40 going uphill, outside land in rush hour. So it's impossible to restart the car at this point, so a tricky exit to the hard shoulder happened. Restart car.
3 miles later, lane 2, filtering off to the M25, stop start traffic, I stop, but don't start again. Get pushed to the hard shoulder.
Recovered back to the dealership.
Comes back fixed. 30 miles later same deal, happens as I'm crossing a busy junction. Manage to restart it after a few minutes. Back to the dealership. Fixed again.
This morning, Busy roundabout off the M25, same deal. Cut out. Starts. Moves 3 meters. Cuts out. This time isn't massively down on power and really sluggish.
The first time they replaced the battery sensor. The second time they replaced the alternator. The third time the dealership GM got involved and he's tested the fuel and said they have found the diesel contained traces of petrol.
I filled the car up from two different petrol stations, once before the first breakdown. Then between the 2nd and 3rd breakdown. Both times I didn't put any petrol in.
They are now saying I can either
A) Pay for a complete replacement of the fuel system
B) Pay for a drain and flush of the fuel system at £350
C) Send it away for further testing on the fuel at the cost of £100
I feel like I'm backed into a corner here and having done nothing wrong I'm going to be stuck with a massive bill. I've tried to speak to locals who are likely to have used the same stations to see if they have had issues, nobody has. It's also hard to determine which of the stations had the dodgy fuel, if there Indeed was any.
Is there anything that I can do to confirm that the dealership is correct? Is this typical of contaminated fuel? I don't want to pay for the flush and get a car back that's still sluggish and down on what little power it has already, especially as it's so new.
"Traces"6 months and 3 days after buying a brand new Skoda Kodiaq it cut out on me on the motorway at 'motorway speeds', M40 going uphill, outside land in rush hour. So it's impossible to restart the car at this point, so a tricky exit to the hard shoulder happened. Restart car.
3 miles later, lane 2, filtering off to the M25, stop start traffic, I stop, but don't start again. Get pushed to the hard shoulder.
Recovered back to the dealership.
Comes back fixed. 30 miles later same deal, happens as I'm crossing a busy junction. Manage to restart it after a few minutes. Back to the dealership. Fixed again.
This morning, Busy roundabout off the M25, same deal. Cut out. Starts. Moves 3 meters. Cuts out. This time isn't massively down on power and really sluggish.
The first time they replaced the battery sensor. The second time they replaced the alternator. The third time the dealership GM got involved and he's tested the fuel and said they have found the diesel contained traces of petrol.
I filled the car up from two different petrol stations, once before the first breakdown. Then between the 2nd and 3rd breakdown. Both times I didn't put any petrol in.
They are now saying I can either
A) Pay for a complete replacement of the fuel system
B) Pay for a drain and flush of the fuel system at £350
C) Send it away for further testing on the fuel at the cost of £100
I feel like I'm backed into a corner here and having done nothing wrong I'm going to be stuck with a massive bill. I've tried to speak to locals who are likely to have used the same stations to see if they have had issues, nobody has. It's also hard to determine which of the stations had the dodgy fuel, if there Indeed was any.
Is there anything that I can do to confirm that the dealership is correct? Is this typical of contaminated fuel? I don't want to pay for the flush and get a car back that's still sluggish and down on what little power it has already, especially as it's so new.
How much ?
You can run 15% petrol before any sort of notice would be found.
The issue doesn't sound like a fuel issue to me to be honest.
xjay1337 said:
"Traces"
How much ?
You can run 15% petrol before any sort of notice would be found.
The issue doesn't sound like a fuel issue to me to be honest.
They haven't said, just that they have a red light on their testing device. https://vw.snapon.com/SpecialToolsDetail.aspx?item...How much ?
You can run 15% petrol before any sort of notice would be found.
The issue doesn't sound like a fuel issue to me to be honest.
What does it sound like to you?
The fact it happened suddenly after six months doesn't suggest a pre-existing fault.
You know you didn't miss-fuel it and haven't seen an uproar about fuel quality problems in the local papers so it seems unlikely to me that it's anything to do with fuel.
Did they tell what they did to 'fix' it when they took the vehicle in?
You know you didn't miss-fuel it and haven't seen an uproar about fuel quality problems in the local papers so it seems unlikely to me that it's anything to do with fuel.
Did they tell what they did to 'fix' it when they took the vehicle in?
GreenV8S said:
The fact it happened suddenly after six months doesn't suggest a pre-existing fault.
You know you didn't miss-fuel it and haven't seen an uproar about fuel quality problems in the local papers so it seems unlikely to me that it's anything to do with fuel.
Did they tell what they did to 'fix' it when they took the vehicle in?
Yes, I have the report from them the first two times it's been in. They've not 'fixed' it this time, just tested the fuel. Just the battery charge sensor and alternator have been replaced. This is because these are were the faults that were showing on the car when it went it, but I did explain they only showed up after my car had broken down.You know you didn't miss-fuel it and haven't seen an uproar about fuel quality problems in the local papers so it seems unlikely to me that it's anything to do with fuel.
Did they tell what they did to 'fix' it when they took the vehicle in?
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