Indie or main dealer ...advice please

[Ducati996R]

Question ....just had some quotes to complete the 4 year service on my Boxster Spyder ..

Very well known Indie in Leeds £500 all in
3 Main dealers £1000 all in

She does have a porsche warranty until next March but both the independent and main dealer have confirmed that as long as genuine parts are used there should be no issues if a claim was to made under warranty

[Twinfan]

Correct, but if you want to renew the warranty next year you'll need to use a Porsche Centre this time.

[Cheib]

You don’t say which Spyder ? If a 981 I would go OPC it you are thinking of selling at some point. It’ll cost you more than £500 when you come to sell.

[Ducati996R]

Cheib said:

You don’t say which Spyder ? If a 981 I would go OPC it you are thinking of selling at some point. It’ll cost you more than £500 when you come to sell.

Yes ..981
Not thinking of selling anytime soon ...just feels like I’m getting my leg lifted at the OPC

[Trevor555]

Speaking from a very fussy buyers point of view I'd happily pay very strong money for a used Porsche with full OPC history, less so without.

I know you say you're not selling anytime soon, but that could change.

They're two year service intervals aren't they?

So saving £250 per year?

Also could affect any future goodwill payments from Porsche? Although I have little experience of goodwill from Porsche, anyone who has??

I've seen goodwill payments from other marques, and it's a big NO straight away when the car's been serviced at an indie..

Presuming your car could still be worth 50k plus being a spyder?

If so I'd stick with OPC.

[NelsonM3]

Ducati996R said:

She does have a porsche warranty until next March but both the independent and main dealer have confirmed that as long as genuine parts are used there should be no issues if a claim was to made under warranty

I suggest you contact your Main Dealer and tear them a new one. Servicing the car outside of the network is a breach of the terms of the Porsche Approved Warranty and will stop you extending the Porsche Approved Warranty when it runs out March 2021. Unless you fancy paying for another major service.

[STiG911]

NelsonM3 said:

I suggest you contact your Main Dealer and tear them a new one. Servicing the car outside of the network is a breach of the terms of the Porsche Approved Warranty and will stop you extending the Porsche Approved Warranty when it runs out March 2021. Unless you fancy paying for another major service.

No, it isn't.
Doesn't matter where the work is done as long as genuine Porsche parts are used. Anyone telling you it's a breach of the warranty terms is doing you over.

[Twinfan]

I believe it will stop you renewing your warranty though, as I said earlier. If you haven't got a full OPC service history, the last service needs to be a full service at an OPC.

At least that was the case a couple of years ago.

[s999sws]

Good luck with trying to get a claim if you’ve been to an indie for servicing.

Direct quote from the Porsche Approved Warranty-Policy Schedule. Page 1.


Quote
“Significant exclusions or limitations.
A claim made under your policy shall be invalid if ...........
————-
—————
————-
Service, repair or maintenance has previously been performed on the Vehicle by You or by a third party who is not an authorised Porsche Centre/ Porsche Service Centre; or
————
———-“
End quote

I wouldn’t buy a car that hadn’t been entirely serviced by an OPC.

SWS

Edited by s999sws on Wednesday 5th February 14:11

[philj]

Ducati996R said:

Cheib said:

You don’t say which Spyder ? If a 981 I would go OPC it you are thinking of selling at some point. It’ll cost you more than £500 when you come to sell.

Yes ..981
Not thinking of selling anytime soon ...just feels like I’m getting my leg lifted at the OPC

Your quote from an OPC at £1k seems very good compared to what i paid! I had my 981 Spyder serviced by an OPC local to me a few months ago and it was £1800 incl VAT. The main service was £745, plus £160 for brake fluid, £75 for tyre sealant, £140 for belts, £170 for transmission oil, £430 for spark plugs and £70 for air bag and engine mounts checks.

Worth checking what's being included in both the Indy and OPC quotes to make sure they're like for like.

[Ducati996R]

philj said:

Your quote from an OPC at £1k seems very good compared to what i paid! I had my 981 Spyder serviced by an OPC local to me a few months ago and it was £1800 incl VAT. The main service was £745, plus £160 for brake fluid, £75 for tyre sealant, £140 for belts, £170 for transmission oil, £430 for spark plugs and £70 for air bag and engine mounts checks.

Worth checking what's being included in both the Indy and OPC quotes to make sure they're like for like.

Blimey......
Yep ..have called the 4 close to me and they are all on the fixed price service plan which includes the above as I asked about plugs and brake fluid ...I didn’t ask about belts or air bag and engine mounts , will call back and get an itemised list of what’s included 🤞

[996Targa]

Participating Centres charged £995 incl. VAT for 4 year service including plugs, brake fluid and tyre sealant check.

[davidc1]

i am in the same boat. 981 spyder service due in the spring.
will shop around my local opc's , east london . south london and tonbridge.
was expecting a grand or maybe a bit lower to be honest.

[ChrisDT]

s999sws said:

Good luck with trying to get a claim if you’ve been to an indie for servicing.

Direct quote from the Porsche Approved Warranty-Policy Schedule. Page 1.


Quote
“Significant exclusions or limitations.
A claim made under your policy shall be invalid if ...........
————-
—————
————-
Service, repair or maintenance has previously been performed on the Vehicle by You or by a third party who is not an authorised Porsche Centre/ Porsche Service Centre; or
————
———-“
End quote

I wouldn’t buy a car that hadn’t been entirely serviced by an OPC.

SWS

Edited by s999sws on Wednesday 5th February 14:11

This is because the OPC Warranty is not a manufacturers warranty but a third party one (The Porsche Approved Warranty is an insurance product which provides comprehensive cover comparable with the Porsche New Car Guarantee - Taken from the Porsche website) - So it's not administered by Porsche themselves. Because of this block exemption doesn't come into play iirc. So if you have a Porsche Warranty (Extended or from an OPC when buying a used car) it's definitely worth checking the small print.

Edited by ChrisDT on Wednesday 5th February 16:53

[boxsey]

philj said:

Your quote from an OPC at £1k seems very good compared to what i paid! I had my 981 Spyder serviced by an OPC local to me a few months ago and it was £1800 incl VAT. The main service was £745, plus £160 for brake fluid, £75 for tyre sealant, £140 for belts, £170 for transmission oil, £430 for spark plugs and £70 for air bag and engine mounts checks.

Worth checking what's being included in both the Indy and OPC quotes to make sure they're like for like.

Presuming that you had a 4 year service, they have carried out work that is not on the official schedule until later e.g. belts are at 6 years. Transmission oil is 12 years.

[Ducati996R]

davidc1 said:

i am in the same boat. 981 spyder service due in the spring.
will shop around my local opc's , east london . south london and tonbridge.
was expecting a grand or maybe a bit lower to be honest.

Hi ....have managed to get a 10% discount off the fixed service price ...so only £895 now and it does include all the items that have been mentioned above ...belts checked but not replaced as that’s due at 6yrs ..let me know how you get on

[philj]

Ducati996R said:

philj said:

Your quote from an OPC at £1k seems very good compared to what i paid! I had my 981 Spyder serviced by an OPC local to me a few months ago and it was £1800 incl VAT. The main service was £745, plus £160 for brake fluid, £75 for tyre sealant, £140 for belts, £170 for transmission oil, £430 for spark plugs and £70 for air bag and engine mounts checks.

Worth checking what's being included in both the Indy and OPC quotes to make sure they're like for like.

Blimey......
Yep ..have called the 4 close to me and they are all on the fixed price service plan which includes the above as I asked about plugs and brake fluid ...I didn’t ask about belts or air bag and engine mounts , will call back and get an itemised list of what’s included ??

Apologies I managed to confuse a quote for a major service on a 12 year old GT3 with my recent Spyder service so ignore the £1800 price I mentioned above.

Looking at my Spyder service it was actually £1300 incl VAT but that included brake fluid, spark plugs, replacement drive belt and check of ancillary units and rubber mounts which was recommended to me at 4 years by the OPC. However looking at the service book it states 6 years for replacement belt so not sure why I got charged for that.

Edited by philj on Wednesday 5th February 20:49

[NelsonM3]

STiG911 said:

NelsonM3 said:

I suggest you contact your Main Dealer and tear them a new one. Servicing the car outside of the network is a breach of the terms of the Porsche Approved Warranty and will stop you extending the Porsche Approved Warranty when it runs out March 2021. Unless you fancy paying for another major service.

No, it isn't.
Doesn't matter where the work is done as long as genuine Porsche parts are used. Anyone telling you it's a breach of the warranty terms is doing you over.

Yes, it is. I do this every day.

Porsche Approved Warranty is an Insurance Product underwritten by Real Garant, not a Factory Warranty. You meet their terms to have a warranty applied. One of which the cars must have a full dealer history, if not a Major Maintenance must be carried out to bring it back into line (if not already done).

When purchasing said warranty the customer signs a statement of demands and needs acknowledging they will need to service and maintain the vehicle at a Porsche Centre.

Edited by NelsonM3 on Wednesday 5th February 22:29

Edited by NelsonM3 on Wednesday 5th February 22:30

[davidc1]

Ducati996R said:

davidc1 said:

i am in the same boat. 981 spyder service due in the spring.
will shop around my local opc's , east london . south london and tonbridge.
was expecting a grand or maybe a bit lower to be honest.

Hi ....have managed to get a 10% discount off the fixed service price ...so only £895 now and it does include all the items that have been mentioned above ...belts checked but not replaced as that’s due at 6yrs ..let me know how you get on

Thats good news.895 is just about ok ish!. Can you advise which opc? One of the ones i mentioned?

My car was serviced end of march 18 and the light has come on already which seems a bit premature. Not going to service it till the spring.

[STiG911]

NelsonM3 said:

STiG911 said:

NelsonM3 said:

I suggest you contact your Main Dealer and tear them a new one. Servicing the car outside of the network is a breach of the terms of the Porsche Approved Warranty and will stop you extending the Porsche Approved Warranty when it runs out March 2021. Unless you fancy paying for another major service.

No, it isn't.
Doesn't matter where the work is done as long as genuine Porsche parts are used. Anyone telling you it's a breach of the warranty terms is doing you over.

Yes, it is. I do this every day.

Porsche Approved Warranty is an Insurance Product underwritten by Real Garant, not a Factory Warranty. You meet their terms to have a warranty applied. One of which the cars must have a full dealer history, if not a Major Maintenance must be carried out to bring it back into line (if not already done).

When purchasing said warranty the customer signs a statement of demands and needs acknowledging they will need to service and maintain the vehicle at a Porsche Centre.

Edited by NelsonM3 on Wednesday 5th February 22:29

Edited by NelsonM3 on Wednesday 5th February 22:30

Actually No - what the booklet says is 'If the service interval was not followed, a major service must be performed.'
Nowhere does it say that the cars must have a full main dealer history or be serviced by one - only that genuine Porsche parts must be used, which is why almost everyone going for a renewal has to get their trousers taken down for a Porsche-branded battery as a starter.