Outlook 365 search
Author
Discussion

LordGrover

Original Poster:

34,186 posts

243 months

Friday 7th February 2020
quotequote all
Hmmm... a recent 'upgrade' or 'improvement' is causing me some grief...

Since search has moved to the title bar it's a bit rubbish, especially with regard to returning large numbers of hits.
For example, I received 10,000+ emails (automated, reporting an error in one of our systems). All identical with a nice common unique identifier ideal for searching in order to delete en masse.
New outlook returns 75 hits.
Go to bottom of list and it loads another 75.
Go to bottom again it loads another 100 or so.
Repeat until 1,025 when it reports no more results.
Select all, delete, and search again...
Repeat ten times.

What a ball ache!

WinstonWolf

72,863 posts

270 months

Friday 7th February 2020
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Is the Search Indexer showing complete?

jeremyc

28,273 posts

315 months

Friday 7th February 2020
quotequote all
Reported here

The Register Article said:
The Windows giant claims it has now fixed the problem, which affected Windows 10 Search and a bunch of Microsoft 365 services for customers, by rerouting network traffic. This ensured queries were finally answered:

We rerouted user connections and validated that impact associated with MO203172 has been remediated. Additional details can be found within the admin center.
— Microsoft 365 Status (@MSFT365Status) February 5, 2020

Incredibly, it seems Windows 10 Search and other services were knocked offline by infrastructure falling over, preventing all search results, even local ones, from showing up on desktops. Yes, it's that stupid.

In a note to customers, Microsoft blamed a "third-party networking fiber provider," that "experienced a network disruption resulting in impact," adding: "We're reviewing our network redundancy options to find ways to prevent this problem from happening again."

You will need to reboot your PC once, twice, or thrice to pick up the connectivity changes, if you were affected by today's outage.
Have you tried rebooting your PC? /standard support response. wink

LordGrover

Original Poster:

34,186 posts

243 months

Friday 7th February 2020
quotequote all
WW
Unfortunately, yes.

JC
Different issue. We have that one on a few users, but it doesn't affect me so I don't care. hehe

WinstonWolf

72,863 posts

270 months

Friday 7th February 2020
quotequote all
In that case create a fresh profile, that usually sorts it.

LordGrover

Original Poster:

34,186 posts

243 months

Friday 7th February 2020
quotequote all
I think it's a 'feature' of the new an improved search. Improves speed for 'normal' searches but completely screws atypical requirements like mine.

WinstonWolf

72,863 posts

270 months

Friday 7th February 2020
quotequote all
I reckon that'll be a search indexer max results limit. Time to hit Google smile

WinstonWolf

72,863 posts

270 months

LordGrover

Original Poster:

34,186 posts

243 months

Friday 7th February 2020
quotequote all
Thanks. Will give it a whirl.
Rebuilding indexes at mo so will have to wait till Monday now.

WinstonWolf

72,863 posts

270 months

Friday 7th February 2020
quotequote all
fk that, I'm going the pub shortly beerhehe