I think this shop should be in Royston Vasey

[silverfoxcc]

will keep this a vague as possible as there are not many of these suppliers about ,so items changed but rest is 100% and do not wish to fall foul of the name and shame policy

Looking to buy some items for a particular thing

Chap sent me a parts list for said item which had some pictures of parts

However the parts list looked like this

A1 Plugs 4 £1.60
A2 Plugs 10 £3.60
A3 Plugs 6 £3.00
.
.
.
.A9 Plugs 6 £ 5.40

These and some other items were multi listed as well diffrent amount and difefrent prices

On this parts list they state

'Each item is shown on a parts listing giving its part number, description, a size graph and a colour picture of each item to aid identification'

Only they are not just a part number vague description number in each and price

95 parts listed and 20 photos,shownwhere the parts number of some do not even show on the parts list

I rang him up and asked him if he had missed out the parts list showing.,...etc
And he said if he was to do that he would have to publish a book., and the pictures are a selection of other parts they do, which are not anything to do with my moidel!!

I was to do research as what 'plug' i reqd and order it

I asked him how the hell can i do that when all the research in the world wont help me order the correct item, as even the size isn't shown in your list

His reply

'You order it and we will send to you the part we think you need'

Luckily there is another supplier who will send all i need in one complete kit

How does this guy stay in business?

Customer service hasn't reached that part of the world yet!

However a bit of metal bashing in the workshop got my spleen back to normal
I might send up a tentative script to the ' Still Open all hours' production, but fear they might sand it back as being too far fetched

[wolfracesonic]

‘You order it and we will send you the part we think you need’. Order some fork handles or hoes, over the phone and let us know how you go on! Pity you can’t post a link

[silverfoxcc]

Wolf

nice thought

At one point during the telephone all, he said 'we dont know what part you are doing'

To which i said 'So how do i know what to order then, when i j have 9 rows of things called plugs to pick?

If i had been in the shop i think i would have chinned him