Macbook sticky keys
Author
Discussion

fourstardan

Original Poster:

6,590 posts

175 months

Thursday 20th February 2020
quotequote all
Hi,

Has anyone had their MacBook keys replaced under this problem?

Just wondering how long they take and if they do it while you wait.

Thanks



Milkbuttons

1,364 posts

193 months

Thursday 20th February 2020
quotequote all
Sticky keys wink
Try aiming in a different direction!

sunbeam alpine

7,250 posts

219 months

Thursday 20th February 2020
quotequote all
Milkbuttons said:
Sticky keys wink
Try aiming in a different direction!
Said Milkbuttons...

Connectors

226 posts

120 months

Thursday 20th February 2020
quotequote all
I had the screen, keyboard, battery, speakers, touchpad and a whole host of other things replaced after the screen backlight failed. It took about a week.

Keyboard is very different now, no complaints. Great service for a 3+ year old MacBook Pro.

ETA, this is the list of what they replaced. "Top Case including Speakers, Audio Board, Trackpad Flex Cable, Microphone, Trackpad, Keyboard, Touch Bar Flex Cable, Battery, Touch Bar and Touch ID flex cable."

tim0409

5,971 posts

190 months

Friday 21st February 2020
quotequote all
I’ve had three MacBooks sorted under warranty - 2 x MBP and a 2018 MacBook Air; they made changes to the replacement programme so that they could have a quicker turnaround given the numbers involved, so they replace the top case in store, although in my case it was a MBA purchased in the US so they had to order the part in, but even still it only took a week. The last. 2019 iteration of the butterfly keyboard for MBA/MBP appears to have resolved most of the issues thankfully, and it can be fitted retrospectively. If its a 12 MacBook then it is replaced like for like.

EarlofDrift

4,728 posts

139 months

Friday 21st February 2020
quotequote all
I currently have a 2013 15' top spec Retina MacBook Pro and it's going to lat me another year at least until the 16in MacBook Pro come down from £2-£3k.

I usually don't keep MacBooks more than 4-5 years but a lot of colleagues and friends had issues with the flat keyboards on there 2016-2018 Touch Bar Pros. It's clearly a design fault which I could do without.

Sixpackpert

5,347 posts

245 months

Friday 21st February 2020
quotequote all
sunbeam alpine said:
Milkbuttons said:
Sticky keys wink
Try aiming in a different direction!
Said Milkbuttons...
PMSL

ReformedPistonhead

994 posts

168 months

Friday 21st February 2020
quotequote all
Before you send it back blast air around the keys. The Mac books with the butterfly mechanism stop working easily with dust underneath....