Rolex repair
Author
Discussion

fridgedoctor

Original Poster:

220 posts

181 months

Wednesday 4th March 2020
quotequote all
Hi! I’ve a Date Sub which I can’t wear to work as I would ruin it, so it sits in the drawer a lot of the time.
Took it out the other weekend to wear out, began winding and the hands made an odd twitch, and the winder felt a bit loose (like not connected, but it is, as I can still set the time/date etc)
It’s had a mainspring before, and I suspect it’s the same fault, who’s best to do it?
I used Martins in Glasgow before, and it was fine, but they took a good while with it. I’d like it back a bit quicker if poss.
(I used to know a brilliant Rolex tech who would open and fix them on the spot, sadly he’s no longer with us)
Thanks

Lemanandbeyond

162 posts

78 months

Wednesday 4th March 2020
quotequote all
Try - https://www.richardperrett.com/richard-perrett-wat...

Not used him but he seems very good at what he does.

Brads67

3,199 posts

120 months

Wednesday 4th March 2020
quotequote all
You would be surprised how much of a beating a sub can take by the way.
And they look better with decent wear marks.

bristolbaron

5,331 posts

234 months

Wednesday 4th March 2020
quotequote all
My stepfather is Rolex accredited and works on a book in and send when it’s your turn in the queue system:

www.watchworks.co.uk

[edit] just checked timescales for you, mention me (Baz) and you’ll be on a 2 week wait, 2-3 weeks turnaround.

Edited by bristolbaron on Wednesday 4th March 19:53

pikeyboy

2,349 posts

236 months

Friday 6th March 2020
quotequote all
Try Lee Chapman.

AJB88

15,004 posts

193 months

Friday 6th March 2020
quotequote all
Watchuguy was brilliant with my Rolex service, and you get to see all the photos.

mikef1

126 posts

241 months

Friday 6th March 2020
quotequote all
Have used https://www.tomcolljewellery.co.uk/ in Glasgow onmultiple occasions and they have always been great

bristolbaron

5,331 posts

234 months

Friday 6th March 2020
quotequote all
Are people not bothered about using an accredited repairer? I’m surprised people aren’t concerned about using companies without the relevant training and equipment to repair to Rolex standards banghead

There are other great accredited options available not posted so far, but I’d personally not put my faith in someone who’s not invested in the brand!

Tony1963

5,808 posts

184 months

Friday 6th March 2020
quotequote all
bristolbaron said:
Are people not bothered about using an accredited repairer? I’m surprised people aren’t concerned about using companies without the relevant training and equipment to repair to Rolex standards banghead

There are other great accredited options available not posted so far, but I’d personally not put my faith in someone who’s not invested in the brand!
From the Watchworks link above:

“ Accreditation & Equipment

Our watchmaker is Rolex Accredited and our workshop is a Breitling Officially Certified Service Centre and OMEGA authorized service centre. This illustrates the high level of quality that is adhered to. ”

bristolbaron

5,331 posts

234 months

Friday 6th March 2020
quotequote all
Tony1963 said:
From the Watchworks link above:

“ Accreditation & Equipment

Our watchmaker is Rolex Accredited and our workshop is a Breitling Officially Certified Service Centre and OMEGA authorized service centre. This illustrates the high level of quality that is adhered to. ”
Sorry for confusion, that was the prior link I’d posted laugh
All the other so far have been non accredited, so wouldn’t be using appropriate machinery for case finishing etc. I’m surprised so many would be happy with this as generally there’s a feeling of Rolex UK only on here!

Tony1963

5,808 posts

184 months

Friday 6th March 2020
quotequote all
Sorry for my confusion too!

However, plenty of people here have no problems with independent watch servicing.

I’m pretty stuck with Rolex UK and maybe accredited, as Rolex don’t supply Daytona spares to indies anymore.

RiggaTheMighty

145 posts

96 months

Friday 6th March 2020
quotequote all
Just a bit of clarity, not that anyone is asking for it, but you know.

There are only 5 Rolex accredited workshops in the UK outside of Rolex themselves.
By that I mean, “full” Rolex accredited. Ie. They have all of the machinery to do the case work correctly, they have all of the correct tools to do the job correctly and finally, they have had a workshop built specifically by Rolex and approved by them.

There is one in Bond Street Rolex Boutique.
There is one in Middlesbrough Goldsmiths.
There is one in Newcastle Northern Goldsmiths.
There is one in Old Trafford, ran by Watches of Switzerland.
And BristolBarrons FIL has one. Which he alluded to.

There are still many other independent Rolex Accredited watchmakers, who have been trained in the past by Rolex Switzerland or UK.
At the moment, they are able to get supply of Materials from Rolex UK, but soon they will have a visit and after that, they will not be able to get material or advertise that they are Rolex accredited.
They are adequately qualified to service Rolex watches, but they don’t have the modern tooling and they don’t have the machinery to re-finish the cases to a standard that Rolex would approve of.

As has been said, there are an astonishing amount of people who are happy to have their watch serviced by someone who isn’t even “old school” accredited. Just a guy with some tools.

Bottom line is, if you love your watch and you want to take care of it, use a Rolex approved workshop.

That is all.
End of line..........

Vipers

33,401 posts

250 months

Friday 6th March 2020
quotequote all
fridgedoctor said:
Hi! I’ve a Date Sub which I can’t wear to work as I would ruin it, so it sits in the drawer a lot of the time.
Took it out the other weekend to wear out, began winding and the hands made an odd twitch, and the winder felt a bit loose (like not connected, but it is, as I can still set the time/date etc)

It’s had a mainspring before, and I suspect it’s the same fault, who’s best to do it?

I used Martins in Glasgow before, and it was fine, but they took a good while with it. I’d like it back a bit quicker if poss.
(I used to know a brilliant Rolex tech who would open and fix them on the spot, sadly he’s no longer with us)
Thanks
Odd, what do you do? I have worn my Submariner daily for the past 43 years.

Tony1963

5,808 posts

184 months

Friday 6th March 2020
quotequote all
Vipers said:
Odd, what do you do? I have worn my Submariner daily for the past 43 years.
What is your job?

Vipers

33,401 posts

250 months

Friday 6th March 2020
quotequote all
Tony1963 said:
Vipers said:
Odd, what do you do? I have worn my Submariner daily for the past 43 years.
What is your job?
Worked offshore in the construction industry for most of it. The only time I didn't wear it was when I was deployed to offshore Africa for obvious reasons.

Tony1963

5,808 posts

184 months

Friday 6th March 2020
quotequote all
Vipers said:
Worked offshore in the construction industry for most of it. The only time I didn't wear it was when I was deployed to offshore Africa for obvious reasons.
smile

I work in aviation engineering. If I’d worn any watch since I started 39 years ago it’d either be totally ruined, or be like Trigger’s broom wink

Vipers

33,401 posts

250 months

Friday 6th March 2020
quotequote all
Tony1963 said:
Vipers said:
Worked offshore in the construction industry for most of it. The only time I didn't wear it was when I was deployed to offshore Africa for obvious reasons.
smile

I work in aviation engineering. If I’d worn any watch since I started 39 years ago it’d either be totally ruined, or be like Trigger’s broom wink
Triggers broom, love it smile

Vipers

33,401 posts

250 months

Saturday 7th March 2020
quotequote all
And here is mine, bought late 70’s in Schipol airport for £200.00

Worn daily since new except trips to Africa. Those who have worked there will appreciate why.


jdwoodbury

1,372 posts

228 months

Monday 9th March 2020
quotequote all
Top marks, that looks well used!!

Vipers

33,401 posts

250 months

Monday 9th March 2020
quotequote all
jdwoodbury said:
Top marks, that looks well used!!
Cheers.