warranty
Author
Discussion

danfrith

Original Poster:

148 posts

259 months

Monday 13th June 2005
quotequote all
Hi,
Does anyone have a number for Auto Protect (the warranty company) or can anyone recommend a warranty company? Used warranty holdings before, but i believe they have gone bust.

Many thanks

Bodger bedge

75 posts

259 months

Monday 13th June 2005
quotequote all
Just purchased a 2 year Gold Autoprotect warranty for £600. Call them on 0870 766 6155 or possibly 0870 766 6156. I am not sure these are the sales numbers but you should get given info from them. I purchased mine through a car trader but I guess you can do it directly.

Good luck

NJW 77

17,065 posts

267 months

Monday 13th June 2005
quotequote all
Anyone had any experience with Autoprotect claims? My £750 WMS Gold warranty is about to run out and as they have refused to pay out on the only 3 claims I made, they shant be getting my repeat business.

danfrith

Original Poster:

148 posts

259 months

Monday 13th June 2005
quotequote all
Hi Nick, what kind of things was you trying to claim for? feed back would be great. im about to get an autoprotect warranty.

Thanks

NJW 77

17,065 posts

267 months

Monday 13th June 2005
quotequote all
Actually didnt pay out on 2.5 claims

First was for a starter motor, not sure why they didnt pay out on this one, but I dont think Austec (hope they aint reading this) ever charged me for it, what with all the confusion and heated conversations with WMS, so I wasnt too worried about chasing this one.

Second was water in the ecu/chip. They wouldnt pay for a replacement but wanted Austec to send the chip away to some electrical bod, who happened to be handy with a soldering iron, to fix, although he had NO experience with TVRs, let alone cerbs. ECU chips are all the same arent they? Err, no! After much tooing and froing, Austec convinced them to pay out for a recon chip from Mark Adams (thats the .5), pre- remap, that is

Third was recently when I had a piston leak and the engine had to come out. They told me to get the engine out, sent down an assessor who just walked away muttering wear & tear, never to be seen again.

I also have the AA parts and labour warranty now, so we called them out to make a claim, but they werent intereeted as I handnt used their recovery to get the car to Austecs, although I am led to believe that if you follow the proper proceedure with the AA, they are pretty good with their claims.

Im just glad I didnt pay full price for the WMS warranty.

danfrith

Original Poster:

148 posts

259 months

Monday 13th June 2005
quotequote all
hum im wondering now if its worth getting a warranty!!! gona have to think about this! ha ha

gazzab

21,627 posts

311 months

Monday 13th June 2005
quotequote all
I got the AA warranty. £50 pa.
They were happy to pay out for a starter on my last cerb ie they had to recover the car. Turned out the starter was fine and it had only come loose - so didnt actually claim in the end (although was tempted to get a spare out of them!)

Mark Adams

358 posts

289 months

Tuesday 14th June 2005
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Dan - did you buy your car from a trader, or is it a private sale?

kojak

4,547 posts

282 months

Tuesday 14th June 2005
quotequote all
gazzab said:
I got the AA warranty. £50 pa.
They were happy to pay out for a starter on my last cerb ie they had to recover the car. Turned out the starter was fine and it had only come loose - so didnt actually claim in the end (although was tempted to get a spare out of them!)


danfrith

Original Poster:

148 posts

259 months

Wednesday 15th June 2005
quotequote all
Hi Mark,
I got the car private but had it inspected by Rob. In short castle TVR can provide me a warranty still but its with autoprotect.

thanks