Experian - Your credit file may have changed.
Experian - Your credit file may have changed.
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So

Original Poster:

28,176 posts

251 months

Tuesday 31st March 2020
quotequote all

Experian has emailed me this morning. saying that my credit file may have changed. I would be very much surprised if it has. I think they just want me to pay £25 to sign up again to their Credit Expert service, in order to check.

It smacks to me a bit of Experian exploiting people's concerns at a time of financial uncertainty.

Having had them try to sell my company data in the past, they do have a whiff of the parasite about them.

Piersman2

6,676 posts

228 months

Tuesday 31st March 2020
quotequote all
Find and hit the 'unsubscribe' button on their email. Forget they exist thereafter.

I do this with all my 'spam' emails. They soon dry up.

Jamescrs

6,381 posts

94 months

Tuesday 31st March 2020
quotequote all
I use the clearscore App which is free and takes it's data from Experian, may even be owned by Experian. I find it to be pretty good really if sometimes a month or so behind what I know should be on there but that may be a general delay overall with Experian and the time it takes data to be updated.

Paul_M3

2,531 posts

214 months

Tuesday 31st March 2020
quotequote all
Jamescrs said:
I use the clearscore App which is free and takes it's data from Experian, may even be owned by Experian. I find it to be pretty good really if sometimes a month or so behind what I know should be on there but that may be a general delay overall with Experian and the time it takes data to be updated.
Isn't Clearscore using Equifax data?

The three credit reference agencies being Equifax, CallCredit and Experian?

I have both the Experian and Clearscore apps, and the scores are completely different. My Experian is 999 out of 999, but the Clearscore is around 550 out of 700. (I think).

Sarnie

8,368 posts

238 months

Tuesday 31st March 2020
quotequote all
So said:
Experian has emailed me this morning. saying that my credit file may have changed. I would be very much surprised if it has. I think they just want me to pay £25 to sign up again to their Credit Expert service, in order to check.

It smacks to me a bit of Experian exploiting people's concerns at a time of financial uncertainty.

Having had them try to sell my company data in the past, they do have a whiff of the parasite about them.
Ignore it......make all your payments on time and keep all your accounts within their limits and you'll be fine.

The credit reference agencies have created an industry for themselves, based on paranoia that they themselves have created in people.......

So

Original Poster:

28,176 posts

251 months

Tuesday 31st March 2020
quotequote all
Sarnie said:
So said:
Experian has emailed me this morning. saying that my credit file may have changed. I would be very much surprised if it has. I think they just want me to pay £25 to sign up again to their Credit Expert service, in order to check.

It smacks to me a bit of Experian exploiting people's concerns at a time of financial uncertainty.

Having had them try to sell my company data in the past, they do have a whiff of the parasite about them.
Ignore it......make all your payments on time and keep all your accounts within their limits and you'll be fine.

The credit reference agencies have created an industry for themselves, based on paranoia that they themselves have created in people.......
I couldn't agree more.

With so many people, for the first time ever, having payment holidays, the collective paranoia is "will this affect my credit rating". Experian is playing on that.

Experian once offered to sell my firm a database of all customers 3 months or more behind with their mortgage. It turned out that they couldn't actually.



Simpo Two

92,711 posts

294 months

Tuesday 31st March 2020
quotequote all
Sarnie said:
The credit reference agencies have created an industry for themselves, based on paranoia that they themselves have created in people.......
And adverts suggesting that the higher your score, the bigger the car you can have. Guaranteed to keep people in debt and therefore feeding the industry.

It's just another internet non-business that nobody really needs and just adds cost to the chain.

tight fart

3,580 posts

302 months

Tuesday 31st March 2020
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I thought some of the credit cards allow you to check your own credit score for free, I'm sure Barclaycard sent me something a while back.

anonymous-user

83 months

Tuesday 31st March 2020
quotequote all
So said:
Experian has emailed me this morning. saying that my credit file may have changed.
I had one of those a couple of weeks ago. Took a look at their free report and guess what, some low-life has fraudulently been trying to obtain loans in my name and address etc. Several enquiries were made by different banks, all on 17 March. One of them has subsequently sent me documents to sign for a £15,000 loan...

I've ended up wasting considerable time contacting all the banks concerned, most of which have responded with complete indifference, if at all. I also contacted Experian who say they show the information banks report to them and can't delete the fraudulent entries - that's up to the banks. What a pantomime.

I contacted Action Fraud, the official fraud crime reporting centre, who responded,

"The use of another person’s identity, often referred to as identity theft, is not a police recordable crime.

"Where the details are used to obtain goods or services, we can only record a crime on behalf of the person or organisation which was defrauded as a result of the misuse of an identity. An example of a situation in which we could record a crime would be where details were used to obtain credit, the use of which left the provider of credit with a financial loss. In these circumstances we would record a crime for the provider of the credit and look to establish if there was scope for the matter to be investigated.

"Whilst the misuse of your identity cannot be classified as a police recorded crime, we do recognise that identity theft can cause significant distress and inconvenience."

I'm left with the overall impression that nobody cares a toss.

So

Original Poster:

28,176 posts

251 months

Tuesday 31st March 2020
quotequote all
rockin said:
So said:
Experian has emailed me this morning. saying that my credit file may have changed.
I had one of those a couple of weeks ago. Took a look at their free report and guess what, some low-life has fraudulently been trying to obtain loans in my name and address etc. Several enquiries were made by different banks, all on 17 March. One of them has subsequently sent me documents to sign for a £15,000 loan...

I've ended up wasting considerable time contacting all the banks concerned, most of which have responded with complete indifference, if at all. I also contacted Experian who say they show the information banks report to them and can't delete the fraudulent entries - that's up to the banks. What a pantomime.

I contacted Action Fraud, the official fraud crime reporting centre, who responded,

"The use of another person’s identity, often referred to as identity theft, is not a police recordable crime.

"Where the details are used to obtain goods or services, we can only record a crime on behalf of the person or organisation which was defrauded as a result of the misuse of an identity. An example of a situation in which we could record a crime would be where details were used to obtain credit, the use of which left the provider of credit with a financial loss. In these circumstances we would record a crime for the provider of the credit and look to establish if there was scope for the matter to be investigated.

"Whilst the misuse of your identity cannot be classified as a police recorded crime, we do recognise that identity theft can cause significant distress and inconvenience."

I'm left with the overall impression that nobody cares a toss.
It requires review, doesn't it.


Sarnie

8,368 posts

238 months

Tuesday 31st March 2020
quotequote all
Simpo Two said:
And adverts suggesting that the higher your score, the bigger the car you can have. Guaranteed to keep people in debt and therefore feeding the industry.

It's just another internet non-business that nobody really needs and just adds cost to the chain.
Indeed.......I miss the days when clients would send me their credit files and it just looked like binary code......all 1's and 0's......

I'm not sure who are worse......the ones that charge you each month to keep you parnoid about whether your "score" has gone up or down.......or the ones that pretend to be free and then bombard you with targeted products, naturally incentivised by that company to have access to market to you and others like you......

So

Original Poster:

28,176 posts

251 months

Tuesday 31st March 2020
quotequote all
Sarnie said:
Informed stuff as usual.
At the risk of derailing my own thread, where do you think things are headed credit-wise Sarnie?

We had to abandon an asset purchase 2 weeks ago because Lombard contracts department seemed to have imploded. Our account manager said that rates were rising on new deals.

Do you think we are going to come out of COVID with low LTVs and high IRs?


Sarnie

8,368 posts

238 months

Tuesday 31st March 2020
quotequote all
So said:
Do you think we are going to come out of COVID with low LTVs and high IRs?
This issue isn't a finance issue, it's human/health issue.

As soon as surveyors can get back out to see properties, normality will return to the mortgage industry......lenders may drip feed product ranges back in to stop an explosion of applications when the lockdown is removed.......but it should return to normal service not long after that........

So

Original Poster:

28,176 posts

251 months

Tuesday 31st March 2020
quotequote all
Sarnie said:
So said:
Do you think we are going to come out of COVID with low LTVs and high IRs?
This issue isn't a finance issue, it's human/health issue.

As soon as surveyors can get back out to see properties, normality will return to the mortgage industry......lenders may drip feed product ranges back in to stop an explosion of applications when the lockdown is removed.......but it should return to normal service not long after that........
Quoted for posterity wink

Sarnie

8,368 posts

238 months

Tuesday 31st March 2020
quotequote all
So said:
Quoted for posterity wink
Naturally there may be wider issues like unemployment and purchases may drop off...which may affect house prices potentially.......but this is nothing like 2008 when the rug was pulled from under mortgage industry......back then we had unsustainable lending such as self cert, heavy adverse mortgages and 100%+ LTV mortgages.....none of those have returned.....the industry is better prepared now than in 2008.

Funk

27,653 posts

238 months

Tuesday 31st March 2020
quotequote all
So said:
Experian has emailed me this morning. saying that my credit file may have changed. I would be very much surprised if it has. I think they just want me to pay £25 to sign up again to their Credit Expert service, in order to check.

It smacks to me a bit of Experian exploiting people's concerns at a time of financial uncertainty.

Having had them try to sell my company data in the past, they do have a whiff of the parasite about them.
If you register for MSE Credit Club you can see your full Experian credit report for free each month, the same way you can see your Equifax one through Clearscore.

https://www.moneysavingexpert.com/creditclub/

Edited by Funk on Tuesday 31st March 23:33

So

Original Poster:

28,176 posts

251 months

Tuesday 31st March 2020
quotequote all
Funk said:
So said:
Experian has emailed me this morning. saying that my credit file may have changed. I would be very much surprised if it has. I think they just want me to pay £25 to sign up again to their Credit Expert service, in order to check.

It smacks to me a bit of Experian exploiting people's concerns at a time of financial uncertainty.

Having had them try to sell my company data in the past, they do have a whiff of the parasite about them.
If you register foe MSE Credit Club you can see your full Experian credit report for free each month, the same way you can see your Equifax one through Clearscore.

https://www.moneysavingexpert.com/creditclub/
Top tip, thanks.

Funk

27,653 posts

238 months

Tuesday 31st March 2020
quotequote all
So said:
Funk said:
So said:
Experian has emailed me this morning. saying that my credit file may have changed. I would be very much surprised if it has. I think they just want me to pay £25 to sign up again to their Credit Expert service, in order to check.

It smacks to me a bit of Experian exploiting people's concerns at a time of financial uncertainty.

Having had them try to sell my company data in the past, they do have a whiff of the parasite about them.
If you register foe MSE Credit Club you can see your full Experian credit report for free each month, the same way you can see your Equifax one through Clearscore.

https://www.moneysavingexpert.com/creditclub/
Top tip, thanks.
Most welcome!

Frankthered

1,687 posts

209 months

Thursday 2nd April 2020
quotequote all
So said:
Funk said:
So said:
Experian has emailed me this morning. saying that my credit file may have changed. I would be very much surprised if it has. I think they just want me to pay £25 to sign up again to their Credit Expert service, in order to check.

It smacks to me a bit of Experian exploiting people's concerns at a time of financial uncertainty.

Having had them try to sell my company data in the past, they do have a whiff of the parasite about them.
If you register foe MSE Credit Club you can see your full Experian credit report for free each month, the same way you can see your Equifax one through Clearscore.

https://www.moneysavingexpert.com/creditclub/
Top tip, thanks.
+1 - Awesome! Thank you!

Funk

27,653 posts

238 months

Thursday 2nd April 2020
quotequote all
Don't forget to check everything's correct on Credit Karma too (used to be Noddle). Not aware of many lenders who use it but it's worth checking anyway as it's free.