PCH COVID19 payment holidays - Funders Position

[loofer]

I know there’s a PCP thread started on this but it’s cluttered with 35 pages of discussion so started this separate based on an email I got from Total Motion (03/04/20) which covers a few different funders.

If anybody has any others please post the official position and I’ll edit and include so it’s at top of thread

Hitachi
If your income has been impacted by COVID-19 and you feel that you will struggle to meet your payments, please contact us on 0343 351 9021 or email [e-mail] and we will happily discuss the options available.

Lex Autolease
We have put in place some additional support and information to help. If your income has been affected by coronavirus, we have a range of options to help you. Please contact us on 0800 389 3690 option 4 for payments, who will be able to support you through the options available or email [e-mail] and mark in the subject field ‘Payment Deferment Request’.

To help us focus on supporting customers most in need of support, please only contact us if your next payment is due within 14 days.

Alphabet
If you feel that you may have an issue with payment please get in touch with Alphabet immediately to discuss your concerns. Our team of experienced advisors will treat each case individually and will work with you to support where we can, based on your individual circumstances.

Our specialist team can be reached at [e-mail] or 0370 5050 185 option 2. Please title your email with COVID-19 so that we can prioritise our most vulnerable customers at this challenging time.

Arval
If you are experiencing any financial challenges please email us so we can discuss your needs. Please include your name, registration number and telephone number – but do not include any financially sensitive information – and send it to [e-mail].

Leaseplan
Please email us on [e-mail] so we can discuss your needs. Alternatively you can call us on 0344 493 5812

Total Motion
If you would like to discuss options for your vehicle leases payments, please email us with your vehicle registration, contact number and company name if applicable. Please send the email to [e-mail]

[carface_837]

ALD Automotive have told me I can take a 3 month payment holiday which will be re-assessed after the end of each month and the missed payments will be paid back according to affordability.

[PTF]

Honda Finance

They have said that payments can be skipped and added to the end of the term, on a rolling monthly basis. They require a conversation about how finances had been impacted.