Can I rightfully reject my car?? opinions

[J4keT66]

hi
so i bought an 09 corsa with around 56k miles at the end of march this year. the garage i bought it from sold cars at a cheap price so i knew it wasn't going to be an amazing steal and knew the condition wouldn't be that of a brand new car.
when i collected it, startup was fine, drove fine, suspension was okay and the odd noise was there but nothing that sounded major. About a week later (bearing in mind up until now i've only driven it 200 MILES) engine light comes on, I took it back and a spark plug had misfired, they replaced it. after a few more miles I noticed the car would knock and rattle over even uneven ground and the brakes started to judder when applied so i took it to kwik fit only for them to tell me the brakes were in bad condition, a front coil had snapped, the shock absorbers were leaking and in bad condition as well.
i phones the guy up telling him all this when he started to get aggy and refuse a refund after telling him i want my money back.

after arguing for a good half an hour he says he would have a look at the car and do the repairs. i said fine, but every time he would give me date for the car to be collected, no one shows up. i'll text him again and ask what's going on, he would then give me another day for the repairs....still nothing.

it's honestly becoming a p**stake at this point and i want to reject to car, though it has been a little over 30 days since purchase and i also didn't get a report from kwik fit with the issues, but i feel (i know) the car isn't safe for me to travel down a motorway which i would need to do a lot ergo it isn't fit for purpose.

just hoping for advice on whether the case would be in my favour should i take it to SCC cause i know this guy wont want to give me a refund

[paintman]

I suggest you need a report from an expert unbiased source as to the condition of the various components.

[RB Will]

You might want to not mention it drove fine the first few days as dealer could say well obviously you have been smashing it about and broke the coil, dampers etc

[sospan]

Get communications with the dealer in writing or email as evidence of what has taken place. This confirms the timescale and decisions made.
Relying on phone calls leaves you exposed.
What paperwork do you have for the purchase, including any warranty?
Independent inspection is also a good idea.
You then have a better case for rejection

[kestral]

paintman said:

I suggest you need a report from an expert unbiased source as to the condition of the various components.

This.

And Quick Fit are there to sell things, it's in there interest to tell you that parts are needed.

[J4keT66]

sospan said:

Get communications with the dealer in writing or email as evidence of what has taken place. This confirms the timescale and decisions made.
Relying on phone calls leaves you exposed.
What paperwork do you have for the purchase, including any warranty?
Independent inspection is also a good idea.
You then have a better case for rejection

there was a 28 day warranty, but what's baffled me is on the receipt it says "consumer rights act 2015 does not apply" which makes me think previous buyers have not been happy to them point they've brought this act up.

[Trevor555]

J4keT66 said:

there was a 28 day warranty, but what's baffled me is on the receipt it says "consumer rights act 2015 does not apply" which makes me think previous buyers have not been happy to them point they've brought this act up.

Please show that receipt to trading standards office that's local to that dealer.

[Muzzer79]

J4keT66 said:

when i collected it, startup was fine, drove fine, suspension was okay

This suggests that the car was in good condition when you bought it.

J4keT66 said:

About a week later (bearing in mind up until now i've only driven it 200 MILES) engine light comes on, I took it back and a spark plug had misfired, they replaced it. after a few more miles I noticed the car would knock and rattle over even uneven ground and the brakes started to judder when applied

This suggests that something failed during your ownership

J4keT66 said:

so i took it to kwik fit only for them to tell me the brakes were in bad condition, a front coil had snapped, the shock absorbers were leaking and in bad condition as well.

Kwik Fit are there to sell you bits, even if they're only slightly worn. I wouldn't trust them personally.

J4keT66 said:

just hoping for advice on whether the case would be in my favour should i take it to SCC cause i know this guy wont want to give me a refund

I think, based on the above, you will be relying on the warranty you bought with the car.
You did get a warranty, right?

[J4keT66]

Muzzer79 said:

I think, based on the above, you will be relying on the warranty you bought with the car.
You did get a warranty, right?

yes the car came with the warranty. based on the responses i'm getting i can see it's not likely to have a decent case for me without going to a massive effort and will probably take it as a lesson learnt
thanks for the responses guys

[Trevor555]

J4keT66 said:

Muzzer79 said:

I think, based on the above, you will be relying on the warranty you bought with the car.
You did get a warranty, right?

yes the car came with the warranty. based on the responses i'm getting i can see it's not likely to have a decent case for me without going to a massive effort and will probably take it as a lesson learnt
thanks for the responses guys

But please send your receipt to trading standards.

This dealer thinks they can get out of their legal obligations by just writing any old rubbish on their invoices.

They need educating.

[J4keT66]

Trevor555 said:

But please send your receipt to trading standards.

This dealer thinks they can get out of their legal obligations by just writing any old rubbish on their invoices.

They need educating.

oh i'll certainly do that!

[chrisch77]

Sadly, I suspect that any warranty you received with an acknowledged 'cheap' used car is only likely to help you now if you suffer a major breakdown (like the engine or gearbox explodes). All of your other complaints are symptomatic of wear and tear in an old car, and don't actually stop the car functioning to get you from A to B, so I wouldn't expect much joy from a warranty.

[andygo]

If it’s got leaky dampers and a broken spring I would say the car is unuseable.

[Wacky Racer]

It is an 11 year old car, that's pretty old, things do wear out, suspension parts etc.....

How much did you pay for it?

[Pegscratch]

In the very simplest of terms it does look like you could reject it. I would not explore that avenue; it's unlikely to yield anything because the "trader" will phoenix the business and the debt will be gone. I have bought cars from places like this before, you go in to it expecting to get nothing.

Explore the options the warranty provides for redress. There are unlikely to be any warranties that are concerned at cost of addressing your car. You may have to replace some components yourself however due to wear and tear clauses. Find a mate or someone on a car group on Facebook and get the bits from Euro Car Parts and you're not looking much into three figures for that lot.

[J4keT66]

Wacky Racer said:

It is an 11 year old car, that's pretty old, things do wear out, suspension parts etc.....

How much did you pay for it?

£1300

[V8fan]

56k miles. Really? I wouldn't expect the shocks to be leaking if that was genuine. But at the price paid, I wouldn't expect it to be perfect.

As said previously though, they're trying to avoid their responsibilities as traders. So many cheap cars are sold 'without warranty' or with 28 days, it's not correct. If they don't want to provide a proper guarantee iaw CRA 2015, they should stick it through an auction.

[DuraAce]

Pegscratch said:

In the very simplest of terms it does look like you could reject it. I would not explore that avenue; it's unlikely to yield anything because the "trader" will phoenix the business and the debt will be gone. I have bought cars from places like this before, you go in to it expecting to get nothing.

Explore the options the warranty provides for redress. There are unlikely to be any warranties that are concerned at cost of addressing your car. You may have to replace some components yourself however due to wear and tear clauses. Find a mate or someone on a car group on Facebook and get the bits from Euro Car Parts and you're not looking much into three figures for that lot.

This is the way to proceed.

Whilst I fully agree you SHOULD be able to reject it, I think the "dealer" will really give you the runaround here. Anyone who puts CRA does not apply on a receipt is not going to be easy to deal with.

You've bought a very cheap car, from a very cheap dealer. It'll be hard/stressful/nigh on impossible getting your money back.

Any warranty will barely be worth the paper it's written on. The will be so many exclusions in it.

For an easy stress free life just DIY fix it and move on.

[blue_haddock]

V8fan said:

56k miles. Really? I wouldn't expect the shocks to be leaking if that was genuine. But at the price paid, I wouldn't expect it to be perfect.

As said previously though, they're trying to avoid their responsibilities as traders. So many cheap cars are sold 'without warranty' or with 28 days, it's not correct. If they don't want to provide a proper guarantee iaw CRA 2015, they should stick it through an auction.

Small car being bounced up and down kerbs, lots of speed humps without slowing?

Easy to kill the suspension in a lot less than 11 years and 56k miles.

[J4keT66]

DuraAce said:

This is the way to proceed.

Whilst I fully agree you SHOULD be able to reject it, I think the "dealer" will really give you the runaround here. Anyone who puts CRA does not apply on a receipt is not going to be easy to deal with.

You've bought a very cheap car, from a very cheap dealer. It'll be hard/stressful/nigh on impossible getting your money back.

Any warranty will barely be worth the paper it's written on. The will be so many exclusions in it.

For an easy stress free life just DIY fix it and move on.

yeah, i don't think the stress will be worth it in the end thinking about it. i'm young and no expert so like i said i'll have to take it as a lesson learnt and not rush into buying things just because i can. i'll be leaving an angry middle aged woman style review though!