Printer Can't Connect to Router
Discussion
I've been supplied a new EE router to replace my old Orange one and now my wireless printer won't connect. I've been supplied a replacement and that won't connect either. If I install my old router it connects OK which suggests the routers are not able to connect to my printer. The printer is only a few months old so not obsolete. I'd stay with my old router but it is getting slower which is why I'm changing it. There seems to be a lot of threads on the EE forum with this problem but no solutions??
Can you connect your printer to your PC via USB cable in case anything needs to be re-installed, then try wireless?
Check your router admin screen when you have your printer connected via cable and make a note of it's MAC address and then create a rule on the router to assign an specific IP address to that MAC address.
Check your router admin screen when you have your printer connected via cable and make a note of it's MAC address and then create a rule on the router to assign an specific IP address to that MAC address.
FourWheelDrift said:
Can you connect your printer to your PC via USB cable in case anything needs to be re-installed, then try wireless?
Check your router admin screen when you have your printer connected via cable and make a note of it's MAC address and then create a rule on the router to assign an specific IP address to that MAC address.
I haven't got a lead to connect the printer to the PC. Although it's got the USB symbol next to the socket its not a USB connector.Check your router admin screen when you have your printer connected via cable and make a note of it's MAC address and then create a rule on the router to assign an specific IP address to that MAC address.
Spydaman said:
Connected it with the USB cable and it downloaded the drivers but still cant find the router and print wirelessly.
Can you get it connect the old-fashioned way by searching for the wifi network from the printer and manually entering the access code? Or can it not even see the wireless network in this mode - if that's the case, maybe you've got a 2.4GHz vs 5GHz mismatch...? silentbrown said:
Can you get it connect the old-fashioned way by searching for the wifi network from the printer and manually entering the access code? Or can it not even see the wireless network in this mode - if that's the case, maybe you've got a 2.4GHz vs 5GHz mismatch...?
That was my thinking.Try putting the router in 2.4Ghz and see if it finds it
Ham_and_Jam said:
Spydaman said:
Apparently it hasn't got a 5gHz capability.
What the printer or the router?If the printer isnt capable of 5Ghz but your router is broadcasting on 5Ghz, that’s your problem.
NGRhodes said:
I kind of hope not. It’s not particularly secure. Don’t use it unless you have no other choice.
Mr E said:
NGRhodes said:
I kind of hope not. It’s not particularly secure. Don’t use it unless you have no other choice.
Spydaman said:
The router doesn't have 5gHz. Just spent 45 minutes on the phone to EE and he's given up. Apparently I need a fibre broadband router to get it to work. Gone back to the old Orange router for now which works albeit slow and limited range.
2.4GHz will have better range than 5GHz. That's the tradeoff, and why most decent routers support bothCan't your printer run on 2.4GHz???.
Spydaman said:
The router doesn't have 5gHz. Just spent 45 minutes on the phone to EE and he's given up. Apparently I need a fibre broadband router to get it to work. Gone back to the old Orange router for now which works albeit slow and limited range.
A 5Ghz router will generally provide a much faster speed over a shorter area. A 2.4Ghz will give better coverage but slower speeds.Most providers now give routers that broadcasts on both channels, what is the make & model that they have given you?
Edited by Ham_and_Jam on Sunday 14th June 00:18
Edited by Ham_and_Jam on Sunday 14th June 00:20
NGRhodes said:
I went through this with the EE guy and enabled the WPS. Still no joy.Gassing Station | Computers, Gadgets & Stuff | Top of Page | What's New | My Stuff