Business Broadband, Leased line?
Business Broadband, Leased line?
Author
Discussion

Dogbash

Original Poster:

489 posts

196 months

Monday 15th June 2020
quotequote all
Hi all, we are an online company so are heavily reliant on our broadband. Recently we have been having problems with our BT connection which are intermittent and it has made me realise how vulnerable we are with this. We are currently on BT infinity which is a fibre option connection but thats only as good as the old aluminium cabling used on our industrial estate.

We have looked at replacing it for a BT leased line option but you have to sign in to 5 years at a cost of approx £5k/annum. This seems a bit crazy given the recent developments in 4G/5G. Are there any other options out there? It needs to be able to support about 20 computers running at any one time.

Thanks

emperorburger

1,484 posts

83 months

Monday 15th June 2020
quotequote all
Are you hosting your web presence on premises, or is this mostly for your corporate traffic?

Dogbash

Original Poster:

489 posts

196 months

Monday 15th June 2020
quotequote all
No hosting on site, just replying to emails etc and warehouse use it for dispatch software which is online.

Andrew

emperorburger

1,484 posts

83 months

Monday 15th June 2020
quotequote all
Cheapest option would be to keep your BT line and install a router with integrated 4g for failover. You just pop a sim card in and configure it.

Dogbash

Original Poster:

489 posts

196 months

Monday 15th June 2020
quotequote all
emperorburger said:
Cheapest option would be to keep your BT line and install a router with integrated 4g for failover. You just pop a sim card in and configure it.
Tried that as the BT router has this built in but it just crashes all the time, I think because we are asking too much of it.

QuartzDad

2,635 posts

139 months

Monday 15th June 2020
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A decent router should handle the failover to 4G seamlessly.

illmonkey

19,264 posts

215 months

Monday 15th June 2020
quotequote all
20 users requiring the internet to work faultlessly but not willing to pay £20 per user per month for stable, reliable internet?

I've done a few fibre installs and contracts don't need to be 5 years. Get a 2 year one from someone else.

At least stop using the crap BT hub/router and get some good hardware. Get one that takes a SIM that'll fail over.

anonymous-user

71 months

Monday 15th June 2020
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Is there any other infrastructure on the estate? Virgin fibre for instance?

A decent 4G switchover on failure of the line wouldn't be 100% seamless, but it really shouldn't affect users for long. I have the BT business hub with 4G dongle here. There are only a few of us using it, but the switchover is pretty quick (certainly less than 2 minutes)

TotalControl

8,265 posts

215 months

Monday 15th June 2020
quotequote all
PM sent.

I've recently signed up to offering BT so can have a look to see if there's anything I can do.

Al Gorithum

4,673 posts

225 months

Tuesday 16th June 2020
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We've had a similar predicament for a while. Looked at all the options and went with Glide. Much cheaper than BT, and a better service.

TotalControl

8,265 posts

215 months

Tuesday 16th June 2020
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skwdenyer

18,470 posts

257 months

Tuesday 16th June 2020
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Used to have no end of problems with aluminium lines in 2006/7. We had 8 lines + broadband and had to shout over crackling on wet days!

Virgin was the answer, purely because they had separate local infrastructure.

Now have a fibre leased line, but not cheap as you say.

Failover won’t help if all local lines are BT aluminium!

Mr Pointy

12,605 posts

176 months

Wednesday 17th June 2020
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skwdenyer said:
Failover won’t help if all local lines are BT aluminium!
The failover is to 4G

skwdenyer

18,470 posts

257 months

Wednesday 17th June 2020
quotequote all
Mr Pointy said:
skwdenyer said:
Failover won’t help if all local lines are BT aluminium!
The failover is to 4G
Apologies, mis-read.

cheekymeerkat

155 posts

98 months

Thursday 18th June 2020
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TotalControl said:
Dreytek gear is worth the money.
Would you happen to know why when our WAN fails, the ADSL backup dials up meaning fail over takes about 60 seconds ? Ideally the ADSL backup should be always online and available for immediate failover.

anonymous-user

71 months

Thursday 18th June 2020
quotequote all
Dogbash said:
Hi all, we are an online company so are heavily reliant on our broadband. Recently we have been having problems with our BT connection which are intermittent and it has made me realise how vulnerable we are with this. We are currently on BT infinity which is a fibre option connection but thats only as good as the old aluminium cabling used on our industrial estate.

We have looked at replacing it for a BT leased line option but you have to sign in to 5 years at a cost of approx £5k/annum. This seems a bit crazy given the recent developments in 4G/5G. Are there any other options out there? It needs to be able to support about 20 computers running at any one time.

Thanks
Dont know if you are still looking at this? My business sells and manages leased lines from all the UK carriers, because the best service/availability/price is location dependent. If you want a quote feel free to pm me your postcode and I can get something sent over. To avoid any install fees nearly all carriers want a 3 year minimum term, only BT would try it on and come up with 5! We smash BT out of the park all day every day, their Bt Local Business ‘partners’ are just bt resellers.

On the hardware vigors are very good at maintaining a connection but not very good at doing much else at the same time and can fall over quite regularly.

If you have multiple users you should have some flavour of bandwidth management in place so you can all use the Internet without issues.

Automatic failover to FTTC is something we also supply as part of our solutions, using cisco technology rather than vigors. The failover is seemless using the same ip range, which is essential if you have anything onsite that needs to be on a static ip.

928

221 posts

194 months

Monday 22nd June 2020
quotequote all
Dogbash said:
Hi all, we are an online company so are heavily reliant on our broadband. Recently we have been having problems with our BT connection which are intermittent and it has made me realise how vulnerable we are with this. We are currently on BT infinity which is a fibre option connection but thats only as good as the old aluminium cabling used on our industrial estate.

We have looked at replacing it for a BT leased line option but you have to sign in to 5 years at a cost of approx £5k/annum. This seems a bit crazy given the recent developments in 4G/5G. Are there any other options out there? It needs to be able to support about 20 computers running at any one time.

Thanks
Look away from BT. On a current quote BT were 20% more than any other, they may be willing to do a deal against other quotes. This is for an edge of village industrial estate, with a possible LL connection to another business nearby. FYI we have been offered multiple suppliers at £3k p.a. with zero install subject to survey for 1gbps on a 3 year contract. £5k / 5yr sounds like the usual BT B.S.. Try Zen, TalkTak, A.N.Other reseller.

Could get down to around 400p.m. for 300gbps.

Check if Openreach will extend FTTP shortly, was advised by some that it might be better to take a 1year contract for LL and leave options open. In view of our location that is unlikely but more likely in industrial zones at the edge of built up areas.

Alucidnation

16,810 posts

187 months

Tuesday 23rd June 2020
quotequote all
One of our sites have just signed up to a three year Leased Line deal.

As it is a business and they also got a £2500 grant towards install costs.

I think he pays around £170+vat/month for 100Mb, but most are around 249.

dmsims

7,263 posts

284 months

Thursday 25th June 2020
quotequote all
Dogbash said:
emperorburger said:
Cheapest option would be to keep your BT line and install a router with integrated 4g for failover. You just pop a sim card in and configure it.
Tried that as the BT router has this built in but it just crashes all the time, I think because we are asking too much of it.
You really need to put some science behind this

e.g. what is your current line rate and load

Signal strength and speed of backup device

What do the logs say etc etc etc

but as other have said if you want to leased find another provider