Euro Car Parts - Battery Warranty

[sbk1972]

Hi all

Ive just brought a car that the previous replaced the battery with a new Euro Car Parts about 6 months ago. It came with a 3 year warranty. Well the batteery refuses to hold its charge and I would like to use that 3 year warranty and have it replaced.

Is the warranty with the inital purchaser ? i have the receipt so can I just walk in and demand a replacement ?

ive never used a warrant before so what do I need to do ? Can I just walk in ?

Any help greatfully recieved.

Simonj

[KungFuPanda]

The contract was between ECP and the buyer ie not you. I suppose there’s nothing stopping you walking into an ECP and pretending to be the original buyer of the battery though.

Edited by KungFuPanda on Monday 15th June 22:24

[Matt_E_Mulsion]

If you have the receipt just pretend that it was you who bought it and take it back as a warranty claim.

Is it a 'Lion' branded battery? If so they are a load of rubbish and I wouldn't anticipate a replacement lasting a great length of time.

[sbk1972]

Yes it is a lion.

I will ring tomorrow and pretend to be the previous owner. I don't want a refund so no card required.

Nothing to loose

[A1VDY]

Could be embarrassing when they ask for name and address.
They're used to fraudulent claims and know how to deal with them.

[Matt_E_Mulsion]

Is someone's name on the receipt? Just pretend to be them!!!

[jamoor]

I’d buy a good quality battery as the last thing you want is it dying at an inconvenient time

[rustednut]

KungFuPanda said:

The contract was between ECP and the buyer ie not you. I suppose there’s nothing stopping you walking into an ECP and pretending to be the original buyer of the battery though.

Edited by KungFuPanda on Monday 15th June 22:24

Likely to want reasonable proof of purchase.

Often to prove the battery was obtained legitmately, is within warranty period, and the original purchaser.

Not a fan of the original seller, so by all means try it and see what they say. But avoid lion brand, false economy.

[Penelope Stopit]

Is the person that sold you the car close by ? Perhaps they will get it sorted for you

As mentioned by others, the problem is that the replacement battery will very likely fail within a short period of time if the make is as bad as stated

[eybic]

If you do manage to get it replaced, remember that you don't get a warranty on a warranty replacement, it will still have the original guarantee period from the point of initial purchase.

[steveo3002]

if they go along with it ask if you can pay more to try a better brand , lion are the cheapest dregs you can get

[Matt_E_Mulsion]

steveo3002 said:

if they go along with it ask if you can pay more to try a better brand

This is very sensible advice.

[paintman]

Matt_E_Mulsion said:

steveo3002 said:

if they go along with it ask if you can pay more to try a better brand

This is very sensible advice.

+1.

[NiceCupOfTea]

Did you get anywhere with this? I bought a Bosch S4 from them a couple of years ago and it keeps going flat in my E46. I would hope I have a receipt somewhere... It went flat a couple of times from a parasitic current draw so I'm assuming this has killed it.