Parking Morrisons supermarket - machines not working
Discussion
Morning all
On 3 occasions this week I’ve picked a friend up from Morrisons in Grays Essex
It’s camera control with pay stations dotted around
On each occasion I’ve been the pay stations have been out of order - I assumed suspended due to Covid
On my way out of the car park this morning I saw a station that was actually working -Turned round and I asked in store and they said system still working but they’ve had issues with pay stations Being out of order
Taken photos of pay stations and signage this morning but I’ve nothing from earlier in the week
What’s the best course of action from here ??
Phone parking co and see what they say ??
Wait and see if I get a fine through the pist and appeal ?
How far are you expected to go to find a working pay station ??
![](https://thumbsnap.com/sc/8SiyG5H1.jpg[/img]</a> <a href="https://thumbsnap.com/5XpMXJMb" Target="_blank" rel="nofollow">[img]https://thumbsnap.com/sc/5XpMXJMb.jpg[/img]</a> <a href="https://thumbsnap.com/8ocS8nTn" Target="_blank" rel="nofollow">[img]https://thumbsnap.com/sc/8ocS8nTn.jpg[/img]</a> <a href="https://thumbsnap.com/nu2uEZsZ" Target="_blank" rel="nofollow">[img]https://thumbsnap.com/sc/nu2uEZsZ.jpg[/img]</a> <a href="https://thumbsnap.com/WzVpUk52" Target="_blank" rel="nofollow">[img]https://thumbsnap.com/sc/WzVpUk52.jpg)
Thanks Ron
On 3 occasions this week I’ve picked a friend up from Morrisons in Grays Essex
It’s camera control with pay stations dotted around
On each occasion I’ve been the pay stations have been out of order - I assumed suspended due to Covid
On my way out of the car park this morning I saw a station that was actually working -Turned round and I asked in store and they said system still working but they’ve had issues with pay stations Being out of order
Taken photos of pay stations and signage this morning but I’ve nothing from earlier in the week
What’s the best course of action from here ??
Phone parking co and see what they say ??
Wait and see if I get a fine through the pist and appeal ?
How far are you expected to go to find a working pay station ??
Thanks Ron
![](https://thumbsnap.com/sc/8ocS8nTn.jpg[/img]</a> <a href="https://thumbsnap.com/5XpMXJMb" Target="_blank" rel="nofollow">[img]https://thumbsnap.com/sc/5XpMXJMb.jpg[/img]</a> <a href="https://thumbsnap.com/nu2uEZsZ" Target="_blank" rel="nofollow">[img]https://thumbsnap.com/sc/nu2uEZsZ.jpg[/img]</a> <a href="https://thumbsnap.com/WzVpUk52" Target="_blank" rel="nofollow">[img]https://thumbsnap.com/sc/WzVpUk52.jpg)
You could ask for help on here, to be told by some very vocal, yet pretty clueless posters that you're a selfish a
hole, you should have known better, the parking companies are always right and don't make mistakes, and even if the parking company do make mistakes that's fine, but you can't make mistakes, you should pay up etc. Basically you need to follow the rules even though the parking company making up the rules doesn't have to.
Or the rest of the more sensible among us will tell you to wait for a PCN (it may never arrive in the required timescale). If it does arrive, challenge it via Morrisons (who will almost certainly cancel it), and if they don't cancel it (unlikely) just ignore the increasingly threatening letters from various debt collectors (based in the same office) with more red ink until the unlikely event the parking company decide to issue a letter before claim. In that case deal with it with a swift and strong defense leaving the parking company no doubt that they wont be getting paid and the reasons why their ticket is not valid (there will be many).
Under no circumstances at any time reveal who was driving, simply refer to 'the driver'. This brings POFA 2012 into play and keeper liability which is an awful lot harder for the parking company to pursue. Keep all correspondence in writing, do not give them your phone number or email (they will bombard you). You do not have to comply with any of the sham forms they send out (e.g. affordability and expenditure forms), or use their kangaroo court appeal process. Just write to them if you need to.
You can find all the information you need to successfully fight these over on Pepipoo and MoneySavingExpert Forum. They will help you but you need to also do your own research. I think their success rate is greater than 95%. Remember despite the threats issued by these firms, a parking ticket will never affect your credit rating unless you do end up in court with a judgement against you (incredibly unlikely), and (this is the important bit), refuse or fail to pay the amount awarded against you by the court.
Or you could simply pay up, perpetuating the proliferation of these firms and the misery they bring to many. Up to you, but I've never paid one in my life and nor will I ever be doing so. Never had to go to court.
hole, you should have known better, the parking companies are always right and don't make mistakes, and even if the parking company do make mistakes that's fine, but you can't make mistakes, you should pay up etc. Basically you need to follow the rules even though the parking company making up the rules doesn't have to.Or the rest of the more sensible among us will tell you to wait for a PCN (it may never arrive in the required timescale). If it does arrive, challenge it via Morrisons (who will almost certainly cancel it), and if they don't cancel it (unlikely) just ignore the increasingly threatening letters from various debt collectors (based in the same office) with more red ink until the unlikely event the parking company decide to issue a letter before claim. In that case deal with it with a swift and strong defense leaving the parking company no doubt that they wont be getting paid and the reasons why their ticket is not valid (there will be many).
Under no circumstances at any time reveal who was driving, simply refer to 'the driver'. This brings POFA 2012 into play and keeper liability which is an awful lot harder for the parking company to pursue. Keep all correspondence in writing, do not give them your phone number or email (they will bombard you). You do not have to comply with any of the sham forms they send out (e.g. affordability and expenditure forms), or use their kangaroo court appeal process. Just write to them if you need to.
You can find all the information you need to successfully fight these over on Pepipoo and MoneySavingExpert Forum. They will help you but you need to also do your own research. I think their success rate is greater than 95%. Remember despite the threats issued by these firms, a parking ticket will never affect your credit rating unless you do end up in court with a judgement against you (incredibly unlikely), and (this is the important bit), refuse or fail to pay the amount awarded against you by the court.
Or you could simply pay up, perpetuating the proliferation of these firms and the misery they bring to many. Up to you, but I've never paid one in my life and nor will I ever be doing so. Never had to go to court.
I think you have enough photographic evidence to appeal, should a letter be received.
If you are really worried, be proactive and look on Pepipoo, and/or send the pictures and background to the parking company via email and ask what they would like to do about your particular situation. I wouldn't be surprised to learn the machines were covered over due to Covid in some manner, but they will tell you why.
Just ignore all the doom merchants, who try to scare you into believing that you are 1000% guaranteed to have a problem. They have no more information about those machines in that car park than you do and just like making bold claims to seem important.
If you are really worried, be proactive and look on Pepipoo, and/or send the pictures and background to the parking company via email and ask what they would like to do about your particular situation. I wouldn't be surprised to learn the machines were covered over due to Covid in some manner, but they will tell you why.
Just ignore all the doom merchants, who try to scare you into believing that you are 1000% guaranteed to have a problem. They have no more information about those machines in that car park than you do and just like making bold claims to seem important.
Andy20vt said:
You could ask for help on here, to be told by some very vocal, yet pretty clueless posters that you're a selfish ahole, you should have known better, the parking companies are always right and don't make mistakes, and even if the parking company do make mistakes that's fine, but you can't make mistakes, you should pay up etc. Basically you need to follow the rules even though the parking company making up the rules doesn't have to.
Or the rest of the more sensible among us will tell you to wait for a PCN (it may never arrive in the required timescale). If it does arrive, challenge it via Morrisons (who will almost certainly cancel it), and if they don't cancel it (unlikely) just ignore the increasingly threatening letters from various debt collectors (based in the same office) with more red ink until the unlikely event the parking company decide to issue a letter before claim. In that case deal with it with a swift and strong defense leaving the parking company no doubt that they wont be getting paid and the reasons why their ticket is not valid (there will be many).
Under no circumstances at any time reveal who was driving, simply refer to 'the driver'. This brings POFA 2012 into play and keeper liability which is an awful lot harder for the parking company to pursue. Keep all correspondence in writing, do not give them your phone number or email (they will bombard you). You do not have to comply with any of the sham forms they send out (e.g. affordability and expenditure forms), or use their kangaroo court appeal process. Just write to them if you need to.
You can find all the information you need to successfully fight these over on Pepipoo and MoneySavingExpert Forum. They will help you but you need to also do your own research. I think their success rate is greater than 95%. Remember despite the threats issued by these firms, a parking ticket will never affect your credit rating unless you do end up in court with a judgement against you (incredibly unlikely), and (this is the important bit), refuse or fail to pay the amount awarded against you by the court.
Or you could simply pay up, perpetuating the proliferation of these firms and the misery they bring to many. Up to you, but I've never paid one in my life and nor will I ever be doing so. Never had to go to court.
Or, and I appreciate I am being controversial here, you could actually observe parking restrictions on land not owned by you and park within their terms and conditions. I've never paid a ticket in my life because I'm not a hole, you should have known better, the parking companies are always right and don't make mistakes, and even if the parking company do make mistakes that's fine, but you can't make mistakes, you should pay up etc. Basically you need to follow the rules even though the parking company making up the rules doesn't have to.Or the rest of the more sensible among us will tell you to wait for a PCN (it may never arrive in the required timescale). If it does arrive, challenge it via Morrisons (who will almost certainly cancel it), and if they don't cancel it (unlikely) just ignore the increasingly threatening letters from various debt collectors (based in the same office) with more red ink until the unlikely event the parking company decide to issue a letter before claim. In that case deal with it with a swift and strong defense leaving the parking company no doubt that they wont be getting paid and the reasons why their ticket is not valid (there will be many).
Under no circumstances at any time reveal who was driving, simply refer to 'the driver'. This brings POFA 2012 into play and keeper liability which is an awful lot harder for the parking company to pursue. Keep all correspondence in writing, do not give them your phone number or email (they will bombard you). You do not have to comply with any of the sham forms they send out (e.g. affordability and expenditure forms), or use their kangaroo court appeal process. Just write to them if you need to.
You can find all the information you need to successfully fight these over on Pepipoo and MoneySavingExpert Forum. They will help you but you need to also do your own research. I think their success rate is greater than 95%. Remember despite the threats issued by these firms, a parking ticket will never affect your credit rating unless you do end up in court with a judgement against you (incredibly unlikely), and (this is the important bit), refuse or fail to pay the amount awarded against you by the court.
Or you could simply pay up, perpetuating the proliferation of these firms and the misery they bring to many. Up to you, but I've never paid one in my life and nor will I ever be doing so. Never had to go to court.
. Cold said:
Ransoman said:
Pay and display? At a supermarket?
Not unheard of. It's sometimes a condition of planning consent for the supermarket, especially in small towns. Customers often have their car park fee refunded at the till upon reaching a certain (low) shopping amount threshold.
All the others just have the standard parking eye enforcement and 3 hour max stays.
Camelot1971 said:
Andy20vt said:
You could ask for help on here, to be told by some very vocal, yet pretty clueless posters that you're a selfish ahole, you should have known better, the parking companies are always right and don't make mistakes, and even if the parking company do make mistakes that's fine, but you can't make mistakes, you should pay up etc. Basically you need to follow the rules even though the parking company making up the rules doesn't have to.
Or the rest of the more sensible among us will tell you to wait for a PCN (it may never arrive in the required timescale). If it does arrive, challenge it via Morrisons (who will almost certainly cancel it), and if they don't cancel it (unlikely) just ignore the increasingly threatening letters from various debt collectors (based in the same office) with more red ink until the unlikely event the parking company decide to issue a letter before claim. In that case deal with it with a swift and strong defense leaving the parking company no doubt that they wont be getting paid and the reasons why their ticket is not valid (there will be many).
Under no circumstances at any time reveal who was driving, simply refer to 'the driver'. This brings POFA 2012 into play and keeper liability which is an awful lot harder for the parking company to pursue. Keep all correspondence in writing, do not give them your phone number or email (they will bombard you). You do not have to comply with any of the sham forms they send out (e.g. affordability and expenditure forms), or use their kangaroo court appeal process. Just write to them if you need to.
You can find all the information you need to successfully fight these over on Pepipoo and MoneySavingExpert Forum. They will help you but you need to also do your own research. I think their success rate is greater than 95%. Remember despite the threats issued by these firms, a parking ticket will never affect your credit rating unless you do end up in court with a judgement against you (incredibly unlikely), and (this is the important bit), refuse or fail to pay the amount awarded against you by the court.
Or you could simply pay up, perpetuating the proliferation of these firms and the misery they bring to many. Up to you, but I've never paid one in my life and nor will I ever be doing so. Never had to go to court.
Or, and I appreciate I am being controversial here, you could actually observe parking restrictions on land not owned by you and park within their terms and conditions. I've never paid a ticket in my life because I'm not a hole, you should have known better, the parking companies are always right and don't make mistakes, and even if the parking company do make mistakes that's fine, but you can't make mistakes, you should pay up etc. Basically you need to follow the rules even though the parking company making up the rules doesn't have to.Or the rest of the more sensible among us will tell you to wait for a PCN (it may never arrive in the required timescale). If it does arrive, challenge it via Morrisons (who will almost certainly cancel it), and if they don't cancel it (unlikely) just ignore the increasingly threatening letters from various debt collectors (based in the same office) with more red ink until the unlikely event the parking company decide to issue a letter before claim. In that case deal with it with a swift and strong defense leaving the parking company no doubt that they wont be getting paid and the reasons why their ticket is not valid (there will be many).
Under no circumstances at any time reveal who was driving, simply refer to 'the driver'. This brings POFA 2012 into play and keeper liability which is an awful lot harder for the parking company to pursue. Keep all correspondence in writing, do not give them your phone number or email (they will bombard you). You do not have to comply with any of the sham forms they send out (e.g. affordability and expenditure forms), or use their kangaroo court appeal process. Just write to them if you need to.
You can find all the information you need to successfully fight these over on Pepipoo and MoneySavingExpert Forum. They will help you but you need to also do your own research. I think their success rate is greater than 95%. Remember despite the threats issued by these firms, a parking ticket will never affect your credit rating unless you do end up in court with a judgement against you (incredibly unlikely), and (this is the important bit), refuse or fail to pay the amount awarded against you by the court.
Or you could simply pay up, perpetuating the proliferation of these firms and the misery they bring to many. Up to you, but I've never paid one in my life and nor will I ever be doing so. Never had to go to court.
. 
Or, go and find somewhere offsite to park and walk to Morrisons and give them your custom. Or you can just keep the photos and park where you want and use the evidence to support your appeal if needed.
Just to add to Andys comments
First Read POFA 2012 Section 9 and make sure that the letter is compliant 1005 and WORD FOR WORD.. there is one para in the regs that says the PPC MUST ( not should) 'Invite' the RK to advise them of the driver..
If the word invite is not there then the letter is non compliant and will get a win at POPLA
Another problem they seem to have is not sending the letter out so it is recieved by the RK WITHIN 14 days of the parking Day1 being the day after. Anything received after the 14 dys and the RK cannot be held liable, only the driver, and as you are not under any legal obligation to tell them who was driving, they have nmo idea who to chase. The bsalnce of probability is often cited. but the only time you MUST answer the question is if asked in court....
Other little bits they dont bother with is times of parking, and non compliancy in general with regarding lease or hire cars paperwork
All these are wins at POPLA
Andy is correct in saying to read the threads on pepipoo and MSE, Tey will not take the job on for you ,but will critique any appels and give you advice.
I had a very bad 'invoice' from Britannia .failed on outside the 14 days and not inviting me. Sent them an appeal and got a letter bsck sayiing dont do it again...which i haven't..If the PPC cannot abide by the very law they asked to be brought in ,as in return they would stop clamping, then they deserve everything...likewise the PLAC mod i also hold in contempt
I would also point out the the councils are also guity of not complying when sending out letters. Even though ther have been many wins at the Tribunals they still use the same mistakes
And as an aside check on where the restrictions for parking on DYL/SYL apply..you will be surprised
BUT DO NOT IGNORE the leet, that is old and very bad advice. and could end up with a CCJ Follow the step by step instructions and you should in 90% of the cases be ok
If you are bang to rights Pepipoo and MSE will tell you and NEVER say or imply who was driving .never my wife. the neighbour next doors cat..always just THE DRIVER did this...saw that...
I just tell you what is available, it it up to you to do as you wish...at the end of the day i am not the one who will pay
First Read POFA 2012 Section 9 and make sure that the letter is compliant 1005 and WORD FOR WORD.. there is one para in the regs that says the PPC MUST ( not should) 'Invite' the RK to advise them of the driver..
If the word invite is not there then the letter is non compliant and will get a win at POPLA
Another problem they seem to have is not sending the letter out so it is recieved by the RK WITHIN 14 days of the parking Day1 being the day after. Anything received after the 14 dys and the RK cannot be held liable, only the driver, and as you are not under any legal obligation to tell them who was driving, they have nmo idea who to chase. The bsalnce of probability is often cited. but the only time you MUST answer the question is if asked in court....
Other little bits they dont bother with is times of parking, and non compliancy in general with regarding lease or hire cars paperwork
All these are wins at POPLA
Andy is correct in saying to read the threads on pepipoo and MSE, Tey will not take the job on for you ,but will critique any appels and give you advice.
I had a very bad 'invoice' from Britannia .failed on outside the 14 days and not inviting me. Sent them an appeal and got a letter bsck sayiing dont do it again...which i haven't..If the PPC cannot abide by the very law they asked to be brought in ,as in return they would stop clamping, then they deserve everything...likewise the PLAC mod i also hold in contempt
I would also point out the the councils are also guity of not complying when sending out letters. Even though ther have been many wins at the Tribunals they still use the same mistakes
And as an aside check on where the restrictions for parking on DYL/SYL apply..you will be surprised
BUT DO NOT IGNORE the leet, that is old and very bad advice. and could end up with a CCJ Follow the step by step instructions and you should in 90% of the cases be ok
If you are bang to rights Pepipoo and MSE will tell you and NEVER say or imply who was driving .never my wife. the neighbour next doors cat..always just THE DRIVER did this...saw that...
I just tell you what is available, it it up to you to do as you wish...at the end of the day i am not the one who will pay
silverfoxcc said:
Just to add to Andys comments
First Read POFA 2012 Section 9 and make sure that the letter is compliant 1005 and WORD FOR WORD.. there is one para in the regs that says the PPC MUST ( not should) 'Invite' the RK to advise them of the driver..
If the word invite is not there then the letter is non compliant and will get a win at POPLA
And I'm sure you must be right as you are a student of such matters, but that makes no sense. There are many ways to make an invitation without using the word 'invite'. What is it that makes it mandatory in this case for that part of the regulations to have been followed?First Read POFA 2012 Section 9 and make sure that the letter is compliant 1005 and WORD FOR WORD.. there is one para in the regs that says the PPC MUST ( not should) 'Invite' the RK to advise them of the driver..
If the word invite is not there then the letter is non compliant and will get a win at POPLA
Bert
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